Dr. Rappaport has been my doctor since we moved to Florida 9 years ago. She is always attentive and…read moreactually takes time with her patients. She is not going to send you to countless specialists. It's a small office and she gets to know her patients on a personal level. And what's even better is she has now has non-invasive cosmetic treatments in house and Botox. I feel it's safer getting this done by a real medical doctor. And her staff has been with her for years. Her husband also is a doctor and shares office space with her.

Dr Rappaport is a great listener, smart, thorough, and most of all has a fabulous bed side manner…read more I'm almost afraid to write this review, because she's the best kept secret in Jacksonville. BEST DOCTOR IN TOWN, SHE TRULY CARES FOR HER PATIENTS.

Customer service is better than most offices but like a former boss said we are at the top of a…read moremediocre pile...could improve i really like Dr Buccolo came here from VA because of her but she is on again off again in the bedside manner...I will keep coming because i understand, No One can do it always

Dr. Cotton is fabulous. The office staff is sweet as all get out. Pam in billing is helpful, well…read moreinformed and a pleasure to talk with. I feel like I get great care there and the people honestly are concerned with my well-being. I moved here in 1999 and have searched all these years for a NICE doctor and I've finally found her.

My husband and I have been privileged to have Dr Truty as our primary Dr for over 3 years now and…read morewe could not be happier. Dr. Truty is very patient and thorough in providing care. The appointments are never rushed and she takes the time to make sure all issues are addressed and that I'm clear on plan of action. The staff are great as well, especially Annie, they are friendly and helpful and make sure you are not waiting on your appointment. The program at Balanced Physician Care is reasonable and I love having full access to my Dr even after hours. Where else can you text your Dr with a concern on the weekend and get a personal response within an hour? I would not change a thing- the Dr, program and staff all deserve 5 stars

Dr Truty and I have been working together on my complex medical challenges for a few years now…read more She has been so supportive, as well as, her great staff. Treatment by staff is more than fabulous. They don't operate like the majority of practices and I love that! The monthly membership fee is far beyond worth it. I am cared for and heard. My issues are somewhat of a mystery and she has been nothing but patient and kind. I have much confidence in her and her staff. I highly recommend Dr. Truty. Lisa Angel

I absolutely love the care I get at the Mayo Clinic. I see Dr. Shearer and she is the most pleasant…read moreDr I've ever encountered in my life. She is very thorough and I love that they work with the Mayo Clinic so you get top-notch care on every aspect of your health I've never sat more than 15 minutes in the waiting area. And when you get to check out, they are super helpful and help you set up your next appointment. I know there could be a waiting list to get in the Mayo Clinic primary care, but I highly suggest getting on that waiting list because it's the best type of car I've ever had in my entire life

The hospital does outstanding services. They don't discriminate regarding insurances and they truly…read morecare. So with that said it a dam shame their policy for Primary Care Doctors outside the hospital. They refuse to take Medicare parts A and B with an extra supplement. It's heartbreaking that no other hospital in Florida blocks their Medicare patients from receiving family health care. Shame on them. They recruit other Doctors from other hospitals that have patients for over 10 years and then will not accept these patients on Medicare even if they have been with that physician for over 10 years at that physician's previous family practice. . Leaving the patient to fend for itself, now they have to start a whole new relationship with someone else. Shame on the Mayo. The Mayo should at lease accept the patients that have been with the physician that's moving over, they are not new to their doctor and really not new to Mayo.

Here to establish as a new patient because it's closer to home. We arrived early as suggested and…read morecheck in was a breeze. Unfortunately its 25 minutes after my appointment and I can still hear the patient speaking to the doctor next door. Very thin walls, questionable privacy....... But everyone is friendly and welcoming. Update: The portal was a hassle to set up but finally done. Still waiting for results from 2 weeks ago. But the bill is ready now! Lol

Extremely disappointing experience. The doctors themselves have generally been fine, but dealing…read morewith the rest of this office has been incredibly frustrating. I recently found out that I have a brain tumor and naturally had questions and concerns. Instead of receiving reassurance and guidance, I was repeatedly passed between reception and phone staff and essentially told there was nothing they could do because the doctor was out of office for a week. Since the doctor was out, I could not see or speak with another doctor in the practice about the tumor because of their office policy. I was originally told that I would have to wait until he returned. After repeatedly pushing back, they somehow "found" an earlier appointment with him, despite repeatedly telling me he was unavailable. The doctor's assistant, Nancy, (I believe that was her name) was particularly unprofessional and dismissive. She repeatedly dismissed my concerns by telling me that the tumor was "no big deal" because it wasn't cancerous. I understand that it isn't a cancer diagnosis, but telling someone who has just learned they have a brain tumor that it's no big deal is incredibly insensitive and dismissive. I could not believe how many times she literally told me it wasn't serious and it wasn't a big deal. She had zero sympathy. She didn't have one kind thing to say. I understand that medical professionals deal with worse things than a tumor, but you really can't extend common human decency? It's completely unacceptable. I shouldn't have had to repeatedly push and advocate for myself just to receive basic communication and empathy. The doctors may be good, but the rest of my experience with this office was cold, dismissive, frustrating, and deeply disappointing. I would not recommend this clinic.

I am submitting this complaint regarding my recent experience with a provider who was going to be…read moreresponsible for completing military paperwork (overseas health screening clearance). Before scheduling the appointment, I made sure it was something they would be able to complete. I came with all required paperwork and the nurse returned the last few pages at the end of the visit, stating it was not required - I then found out it was and we had to bring it back into the office. The provider appeared unfamiliar with the requirements and was unable to correctly complete or sign the forms during the visit. I expected the provider to either have the knowledge necessary to complete it or to seek appropriate guidance if they were uncertain. The paperwork remained incomplete, which caused me weeks of delay (some because of the provider being out on PTO) and created stress and inconvenience. After she got back from PTO, I was asked to reschedule another visit. Which meant another copay and more of my time. I initially understood it would only take a few days. I did state "Do I need to show her where to sign?" to the lady on the phone because I was infuriated. I do apologize for the disrespect but seriously! I ended up finding another civilian provider who was able to complete it the day of visit! I have never had a medical experience like this and I am not usually a confrontational person but the communication between the team in the office is lacking. This was embarrassing! Patients should not experience delays or complications because a provider is unfamiliar with paperwork they are expected to complete. Thank you for your attention to this matter.

The first person to check me in was Not nice at all. Don't go there if you need help. The PAs run…read morethe business and it's a bad experience. They judge you for the medications you are on! Not going Back

Megan is the BEST! I haven't met a doctor as passionate as she is about your overall well being…read moreusing a combination of medicine, nutrition, and exercise. She is not a "one size fits all" doctor. I've been seeing Megan for years in both group and now private practice. This step to private practice allows her to spend the time she needs with you to work together on a comprehensive plan to help improve your health as a whole. She's easily accessible with telemedicine and office visits as. Call her office and you speak directly with her. This is one of the many things I love about her. She returns calls, personally, and in a timely manner. Don't expect a fifteen minute doctors appointment. She's cares for her patients way too much for that.

I have not been to see Megan at her new practice, but I'm sure (based on past experience with her…read moreas my NP at my Neurologist's practice) that it would earn an A++++ in patient centered care by combining traditional western medicine with holistic and natural approaches to achieve optimal health for a happy life. She also founded oMS yoga which offers classes adapted for folks with MS.

This is the worst family care practice I have ever been to. I asked to have a prescription dosage…read moreincrease on a type of medication that I was on a low dose of, but have been on for years, Maria Fernandez told me she "didn't really need me or my prescription" and "if I really want to i could kick rocks" so, I did just that, told my mother and she had her last appointment with her, as well as my grandmother. My family and I will be finding a better primary care doctor. If you're struggling with mental problems, I suggest going to evolving-mind psychiatry, that's where I set up an appointment after hearing my doctor tell me to "kick rock's" best psych I've ever had.

I have been seeing Sandra Carr, NP, since moving to Jacksonville in 2014. She discovered my thyroid…read moreissue on the first visit. I am ever so grateful to her for helping me improve my health. The office staff are pleasant and the I love the in house phlebotomist as you are not required to go to another office for blood work. The office is usually busy and sometimes I have to wait a little longer than I would like. However, with new federal regulations requiring much more documentation from the medical staff I understand the wait time a little better than most. And I also appreciate that she does not rush me through the appointment. She takes time to listen to my health concerns and provides helpful medical advise. I plan to continue seeing Sandra Carr and would recommend her to anyone looking for a professional and knowledgeable health care provider.

Dr Janssen is a very good family physician. He is straight forward and knows his stuff! He will…read moretell you what needs to be done ..... then it is up to you to use this advice! Been under his care for over 15 years!

This guy is an awesome doctor. Very thorough and knows his stuff. He has a good bed side or office…read moreside that is cool. Fun loving and even a little quirky at times and I like that. He's a real guy with a warm heart for his patience too. Can you tell he's me doctor and one a the main reasons I'm even here. Thank Doc and pat your nurse Linda on the back for me too.

Diagnosed with a serious TMJ issue. Have been going for weekly PT and Chiropractic treatment with…read moretremendous success. Staff is super knowledgeable and extremely clear communicating treatment plan and goals. They really work as a team to achieve results. I strongly recommend!

Carmen Riza has excellent communication skills & genuinely cares about her patients health. Great…read morefront desk staff as well!