Nice shop with a great selection of high quality outdoor wear. Staff was very helpful as well.read more

Stopped in to check out walking sticks and sling bags and ended up with a sun shirt, Camelbak sling…read moreday pack, Nat Geo Arizona map and a Cotopaxi light sling purse. Friendly counter person greeted us as we walked in and checked out the first and second floors. Cool stuff. We'll definitely be back. I think this best place for hiking gear in town next to thr Hike House.

Boots that glow in the dark & sleeve less cowgirl up teal shirt! Getting stares & yeehaws!!!!read more

Casey is very knowledgeable about boots. He answered all my questions. Great little place!read more

There are many souvenir shops around and I browsed through quite a few of them. This place has a…read morevariety of options and I was able to find something to purchase here.

Although Cactus Carlos is a very touristy spot, it's a great one stop shop. Plenty of "Arizona" and…read more"Sedona" printed sweatshirts and tees, shot glasses, keychains, monogrammed souvies, games to play in the car, etc. I loved the faux lego sets of the landscape & animals was what got me. Little brick javelinas! Everything is comparable to the rest of Main but they also had a lot of kid items which were reasonably priced. The kid section is HUGE! Plush animals, toys, books, activity sets, craft kits, etc. For a shop that has something for everyone...Carlos is an easy 5 star family win.

What an experience and a plethora of information from Jerry, the good old boy that we met at…read moreWatson's hat shop for a fitting. We really got a great education from him and Alex. I'm so grateful that we stopped in and learned about the different styles and the hat making business, I love the hats, the measurement, contraption that you put on your head to find out if you have a head shape of potato or a peanut. It turns out both my husband and I are potato heads.... Someday, I want to purchase a beautiful beaver hat and so does my husband. Everybody deserves a good beaver or two. It was great to watch Alex taking such fine care of the custom hats that were ordered. We watched him brush them and steamed them to get them the perfect size and shape. I WOULD RECOMMEND

100% amazing. I went in here due to the shape of my hat being not right for me. I went to another…read morehat shop and they didn't help me at all. Here, they taught me about hats, types, shapes, and styles! Then shaped mine beautifully! Their custom hats are impeccable quality. If I were to get a custom one, it would be from here. Alex, you saved me from being a plane take off runway. Thank you very much for your help and for your kindness.

Just the niche shop we needed ! We rolled into town without any hats and desperately needed to get…read moresome in the 100 degree heat. The shop is located right in the town square area which is very convenient. There's street parking all around the area. They do have a wide selection - from baseball caps to sun hats, and silly ones too. We got 2 sunsets and one had SPF. They also had big head hat options which was very much appreciated. The lady working there seemed very knowledgeable about hats. Unfortunately it did take a while to check out the people ahead of us as things were a bit slow moving in here. That being said, we were taken care of and she made sure that our hats fit when it was our turn. If you choose to pay with a credit card here, you will be charged the credit card fee.

They had the had I wanted. Not a ton of a selection but the ladies were friendly and helpful. Love…read moremy Bailey in gray with a Gus crown

The owner was extremely helpful with my fiancé picking out the right size hat and even adding a pin…read moreto the side! Highly recommend

Heritage Hats is a fantastic hat shop in Phoenix. The selection is outstanding and the service is…read moreexcellent. I had a hat refurbished by Rich that was over 35 years old, it was in rough shape having been wore in rain, snow, desert heat and cold. This hat has thousands of life memories in it and Rich brought it back to life after years of wear and I ambit it abuse. Thank Rich for your expertise bringing it back for more years on my head!

Bought my Mr. a pair of cowboy boots from here for his birthday and he loves them. Locally owned…read moreand the couple that works here is friendly, helpful, and knowledgeable. They have all leather goods here, belts, hats, boots, jackets, wallets, purses, and more. He loves his boots!

Great selection of high quality leather goods. Bought a beautiful buffalo belt, very happy!read more

The coolest hat place ever! Love the service and the selection of hats! I really dig my Dodgers…read moreNavy Blue Hat

I bought a World Series hat that didn't fit. The stickers were removed when I bought it by the…read morestore when they steamed it. When I walked in the store manager and the clerk Evan and Chris were chatting. Never walked up or anything I finally flagged them down and tried to exchange my hat. They guys says "sorry my guy. It's dirty." Hat is less than 24 hours old. This place is a joke and I will never shop there again.

This place is amazing! I bought the perfect pair of jeans, cute earrings and some cute Knick knacks…read morefor my kids. They not only have amazing and unique merchandise, their staff is stellar (yes, I mean Joselyn and Cate). Ya'll need a raise for your customer service!!!! Thank tou for going out of your way to serve us! We will be bac

When in as a tourist to look around and ended making multiple unplanned purchases from the AMAZING…read morestock on display! Amazing customer service! The lady behind the counter was extremely patient while I looked through multiple knives (ended up getting another American flag switchblade for my collection.) and was very kind during checkout. Will definitely be back!!