My colleagues and I took our boss here for his retirement party. I bought tickets through Groupon, (my first mistake)! I purchased four "Two Flex Passes + Two Commemorative Merchandise" for $110 each, neglecting to read the fine print at the bottom that says that The Dinner Detectives will collect ANOTHER $15.25 PER TICKET when you go to make your reservation, making it even more expensive than if you book directly through them. My bad, not theirs!
Here's my problem: On the evening of the event, July 27, I have 8 fully paid tickets, but due to illness only 6 of my party are able to attend. When I asked about the other two fully paid tickets, I was given an email address, and told that while my money could not be returned, that I would be given two additional tickets to attend at a later date. The 6 of us that did attend were given a warm, thrown together salad and watered down iced tea. The prices at the bar were OUTRAGEOUS! The QR codes that we were supposed to use to get the "clues" for the murder mystery didn't work on most of our phones! The entree's of chicken and salmon were nothing spectacular for the price we paid! The best thing about the meal was the chocolate cake! The murder mystery part was interesting enough, and the audience participation was fun, but because the QR codes didn't work so we could get the clues, most of us were unable to participate. (The hosts were not very interested in helping us either)! Back to the Groupon deal! What I paid for was supposed to include one commemorative item valued at $20 each PER TICKET! When I checked my party in, I was given ONE commemorative item - a shot glass! When I asked about that, I was (grudgingly) given an additional 3 shot glasses. They told me it was one per couple. NO, it's one PER TICKET! So, now I'm out 2 tickets and 4 commemorative items! A couple days later, I emailed the address given to me and explained the situation, and told them what the host told me. That I was to be given 2 tickets to be used a a future date, and asked how to get them and how to redeem them once I got them. After no response, I emailed again a couple days later. I'm writing this review on the 5th day of waiting for a response for my emails. I'm out 2 tickets, 4 "gifts", my boss and my friends had (what they described as) a terrible dinner and we couldn't get access to the clues for his retirement party. At this point, I'd rather have my money back than go to The Dinner Detectives again! read more