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    The Dickens Carolers

    5.0 (5 reviews)

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    Paramount Theatre - Seeing & Juliet

    Paramount Theatre

    (611 reviews)

    $$

    Downtown

    I came for a an orchestra concert here and had a great night. The acoustics are excellent --…read moredialogue and score came through clearly and evenly, which made the performance immersive. Seating is comfortable for a long show, with good sightlines from where I sat. I also enjoyed the outdoor areas -- nice spots to hang out before the performance and a pleasant pre-show atmosphere. Staff were friendly and helpful throughout. One improvement: there are no elevators, which can be difficult for those with mobility issues.

    The touring production of The Phantom of the Opera at Paramount Theatre was absolutely fantastic…read more The cast was incredible, and the production itself deserved a much better audience environment than what the theater allowed. Unfortunately, this was one of the worst theater etiquette experiences I've ever had. During the first act, a man seated behind us repeatedly sang along during the performance. When I politely asked him to stop, the person next to him sarcastically pointed at the stage and said, "The show is over there," while the behavior continued. Around us, multiple people talked throughout songs and scenes, and later in the evening I even saw someone openly filming the show on an iPhone. I eventually had to leave my seats (Main Floor 2, Row G) and speak to management because the disruptions were so bad I couldn't focus on the performance. The only solution offered was seats in the very back of the orchestra. By that point, the experience was already frustrating enough that it took a while to calm down and enjoy the show again. What's most disappointing is that this is the SECOND time I've experienced terrible audience behavior at this theater. I previously saw Back to the Future here and dealt with nonstop talking during that performance too. I attend theater regularly in Southern California at Segerstrom Center for the Arts and also frequently see shows in New York City. Ushers there actively monitor audience behavior and quickly shut down disruptions. At the Paramount, it felt completely unmanaged. For the prices being charged -- around $350 for my tickets through Ticketmaster -- audience members should not have to deal with talking, singing, and filming throughout a Broadway performance. Amazing production. Extremely disappointing theater management and audience control.

    The Dickens Carolers - theater - Updated May 2026

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