WOW!! What service -…read moreon the Friday after the 4th of July with minimal staffing they picked up my MacBook Pro from my hotel, diagnosed the problem and provided a work around in less than 2 hrs. These folks are great. Peter

The person who "helped" me was not very patient or kind because my search engine was not Google…read more Even after downloading Google, he was unable to uncover any issue. I cannot comment on his "computer abilities" because I am very tech challenged, so I am focusing on customer service only. In the end, no help- but he did not charge me.

John came right out to our house and worked on my wi-fi issue. He determined that I needed a new…read morepiece of equipment, so I went to Best Buy and bought it. When I couldn't make it work, John promptly came back out to make setting changes. Overall nice guy, quick service and he charged a reasonable fee. Highly recommend!

I found John on Yelp, and looked at reviews which were all 5 star. He was able to schedule repair…read morewithin a couple of days, came to the house and looked at my printer problem. Even though I had run diagnostics, apparently I didn't have his magic touch. Long-story-short, he was able to fix the issue and we had a great conversation while waiting for the diagnostic to complete. And his rate was fair. Thanks John! HIGHLY recommend!

I called Chris on a Saturday evening, semi-stressed, with an odd request…read more I had order a battery to replace my Macbook Pro and the funny little screwdriver that I needed to install did not arrive before my old battery completely gave out. No where in town could a get this specialized screw driver and I had a big project set to do on Monday and needed my computer charged-up. Chris returned my phone call on Sunday morning (even though he is normally closed on weekends) and was very friendly, personable, and ready to loan me one of his screw drivers. Fortunately, I have managed to MacGyver my battery free after calling him (people under 30 may have to google MacGyver to get the reference), so I did not need to take him up on his generous offer. Although my interaction with Chris was only on the phone, his prompt and personal nature definitely made a great impression. He will be my local go-to computer guy for all those fits-its that fall outside of my comfort zone.

Chris is "Our Beloved Tech Guy." We call upon him every time we purchase any new electronics, to…read moreset them up. He has also been able to repair and/or explain how to use things. No job seems too big or too small for him, thus far. Additionally, he is a pleasure to have around. I wouldn't hesitate to recommend him to anyone. Shirley Remington

Norm has come to the rescue many times! He's worked on our work laptops and has always resolved the…read moreproblem in a timely, efficient and affordable manner.

Nice, comfortable and affordable office space with great coffee! Great on-site computer service!!!…read moreHighly recommed this place!!!

From the owner: The Rogue Valley's new Community Technology Space: Coworking, Computer Retail Sales, Device Repair,…read moreCommunity Learning Space.

Scott was a breath of fresh air! I couldn't imagine a better experience all the way from taking my…read morecall to taking my check! I hope to see you in a few months to update my wife's PC. There were no surprises, you explained things when I asked and your fee was a pleasant surprise. Thanks for everything Scott. Bill

Scott is the real deal; he really knows his stuff and is not a pretender! He is extremely good at…read morediagnosis, repair, and charging a fair price-no surprises after the fact. He is also a nice person and very courteous! Highly recommended for all computer issues.

i just reached out to Tech Pros with a question about whether it made sense to repair my ink jet…read moreprinter or recycle it and purchase a new one. He was very informative and asked questions that helped me make my decision. I will contact them with any further computer needs. Thank you Charlie.

I had a warning on my screen that said I had a Trojan virus in my computer. I looked up Computer…read moreRepair in Medford and found Rogue Tech Pros. Charlie listened to my problem, gave me a couple of easy steps to take and walked me through the solution right over the phone. He was professional and enjoyable to talk with.

I received a quick response from Randy's PC Service which I appreciated. Wish I lived closer to…read moreCave Junction =) Thank you!

From the owner: Computer Repair and Upgrades, Virus and Malware Remova,l…read moreData Recovery, WiFi-Wireless Hotspot Setup, On-Site Help Available.

During the Ashland, Talent, Phoenix fires all of our neighbors went WITHOUT Internet for ~2-3…read moreDAYS... We were just fine the whole time *thumbs UP* With the recent pandemic, working from home + distance learning *just breathe* our internet service is taking a hit, but they reliably address issues and have technicians physically come out to do work (and trace from the line to your house), make adjustments/fixes along the way and ALWAYS check-in with you before completing a ticket. Outstanding customer service. Consist in their level of response. Strange Times, but Ashland Home dot Net is keeping up with the demand and continues to impress. Customer Service 5-stars. Service itself is a SOLID 3. After 4pm we always seem have slower internet speeds.... They do a good job *considering the high demand* Support local businesses and you'll be rewarded with EXCELLENT customer service and people who consistently try to do better. I've tried all 3: consistently better results than Charter and/or Spectrum Internet (in my limited experience over 6 years). NOTE: They don't issue surprise rate increases every year. 1 set price *very consistent* Technician who showed up wore a mask once he got onto the property, kept a safe/respectful distance at all times. When entering our home, he immediately donned on shoe coverings and was VERY Respectful and Accommodating when he became aware the our teen was currently on a distance learning zoom call *above and beyond respectful* I would HIGHLY recommend this business for local internet service.

No better place to get customer service and hands on help when it comes to an internet providerread more

I've made many purchases from Connecting Point over the years, and every purchase along the way has…read morebeen handled very professionally! Everyone that I've worked with has been great! I trust their expertise and highly recommend them!

Apple notified me that my iPhone battery needed to be replaced. Chat GPT recommended Connecting…read morePoint. I read their reviews and made an appointment. I'm so glad I did. Jason did the intake with me. He is a very clear, cogent communicator, which put me at ease immediately. He underpromised and over delivered, which I appreciated: He estimated 4-1:2 hours yet I got a call my phone was ready after 1-1/2 hours! AND it was done right, most importantly. Plus, everyone who works there is warm and friendly. Really great service and technical expertise.