I wish I could give 0 stars. I did not stay here, but I had a very bad experience in dealing with the owner. I was supposed to stay there at the end of August and Hurricane Ida came, so was unable to go then. I let her know that I would be coming later, but at that time wasn't sure of the exact date. A few weeks later, I knew that I would be there in 2 days and contacted her to rebook.
She had already taken the full payment on my credit card in August and told me that she would refund me by sending me a check. After several weeks went by and I had not received the check, I contacted her to tell her that. She said she would put a stop payment on the check and send another one. I just received the check, which was $114 less than what she had collected from me back in August. I spoke with her and she informed me that she subtracted out the fee for the stop payment, as well as for taxes that she had paid. I told her that I felt that she should be responsible for these, as these are the cost of doing business. She told me that I should be held responsible, because when I tried to rebook, I had only given her 2 days notice and denied that she had told me that her place was unavailable due to FEMA.
People in this area are usually extremely nice and very accommodating. It is very disappointing to have had this experience. read more