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The Crack Cat

5.0 (1 review)
Open • 7:00 am - 6:00 pm

Services - The Crack Cat

Auto window repair

Auto window replacement

Auto windshield repair

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7 years ago

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Gerber Collision & Glass

Gerber Collision & Glass

(12 reviews)

(Update) Further information: This goes to the diminished…read morevalue of your vehicle due to Carfax report. Chad very snottily, I might add, stated that they don't report to Carfax. In reality the minute they enter your VIN# (which he took six pictures of) and search parts for the estimate, Carfax picks it up and your car drops in value.

I brought my vehicle here for collision repairs. After pickup, my AC no longer worked and began…read moreblowing a fuse, despite having no prior issues before the accident, for the entirety of my ownership with the vehicle. The shop stated they could not identify a cause and suggested it may not be related, so I've had to involve my insurance for further review. I returned the vehicle within two days of pickup. Initially, I was told the issue may have been mechanical and outside the scope of their repair. However, after paying out of pocket for a diagnostic, I was informed the issue is electrical and located in the same area as the collision damage and repair work. When I brought this information back, the shop stated they could not find anything wrong and again suggested it was unrelated. I am now paying for an additional diagnostic through them to continue the process. Additionally, I was disappointed with the communication. Staff frequently directed questions and explanations to my husband rather than speaking to me directly, even when I was present and actively involved in the conversation. I would encourage others to thoroughly check all vehicle functions before and after repairs, and to advocate for clear and direct communication throughout the process.

Gerber Collision & Glass

Gerber Collision & Glass

(4 reviews)

I take all my vehicle body repairs here! The first time about 8 years ago unavoidable debris on…read moreKellogg damaged my month-old Mercedes. I was referred to a shop in Goddard and was very unhappy with the color match and tolerances of the replacements. The next time I had a problem with the very low spoiler & front bumper I tried out this shop and the results were perfect. I have since used them numerous times (none of which were my fault btw & several were for hail damage) and they have done perfect work. I highly recommend!

This is the absolute worst body shop in the sate of Kansas. We had two cars to these absolute…read moretextbook morons in the last two months. Both cars came back with knife slashes in the leather. I take immaculate care of my vehicles. IMMACULATE. How did it happen twice? I'm guessing the employees are using drugs/alcohol on the job.. And when you talk to them about it? They scream in your face and disallow you to speak in any capacity. They're always right, even with their abysmal "work," always. Also panels on both cars were screwed. Brakes came back all the way demolished. A transmission was replaced with a faulty transmission that jumps. They also hate women. Absolutely HATE women. I have to call them when it's a female's car in my family. Because they lie, cheat, condescend, and rob women, because as I've overheard them saying "Women don't know s*** hahahaha" while on the phone waiting. Honestly, I'd pay 6-10k to have avoided this place. All the employees are psychotic and they do horrid work. Trust and believe, if you take your car here they will be happy to destroy it. They'll be happy to causes you 5k in damages by taking a knife to your upholstery. And replacing new parts in your car with used trash so they can bleed the insurance company just a LITTLE more each time at the cost of the consumer. You are TRASH and everyone who works there. Shame on you and may Karma do it's dance on your lives.

The Crack Cat - windshieldinstallrepair - Updated October 2026

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