This place is fantastic!!!! You have to come see the hats. They will help you create a one of a…read morekind custom piece, or you can choose from a hat already created by Tifanee. I walked in just to look around and left with a hat, and a couple more items! So many cute and unique boutique pieces that you are sure to find something for yourself or a great gift idea for somebody else. This is a fantastic idea to do with your bestie, or on a girls weekend together. Or even with your BF/hubby for a keepsake you can both share for many years to come. I am not creative at all, and love the hat they helped me create. It's casual and neutral tones make it something I can wear with anything, as I already had other bold colors already and was lacking something like this. This place is a must stop!!!!!

Tiffanee, Dawn & Presleé are nothing short of fantastic. Tiffanee is super creative and talented in…read morecreating custom items offsite. While Dawn & Presleé will have you walking out feeling stylish & sassy in your new apparel. They now have men's shirts, too! Best part is if Texas is too far to drive, you can still get the cutest clothes because they ship too! Hats & hat boxes.

Super friendly folks on the phone and in person. I called Herb's after getting BS when I called…read moreanother local hat shop (see previous review). I told them what I needed done and they only requested me to come early as they are busy on Saturdays. First one to arrive the next morning. Show them what I needed done and in less than 10 minutes they had completed my hat back to the condition before my cat attacked the previous rattlesnake hat band. They made it better than the last! I pull out my wallet to pay for the service and they say no charge! But, I wasn't having that so I tipped the hatter via cash app. SUPER CUSTOMER SERVICE here Yelp peeps. Thank you for going above and beyond for a first time customer.

First time back in years to have my felt cleaned and re shaped. Waited almost hour to get it shaped…read moreand they still didn't get it right. Also now the hat is larger than it was. When I took it in.

Helped reshape my hat TWICE, free of charge, and with a super wholesome and personal attention to…read moredetail I'm not sure I'd find anywhere else. This business deserves your attention and time, check them out!

From the owner: Wandering Cowboys is a western wear retailer based out of San Antonio, Texas. Our Stores offer a…read morefull line of Western-themed clothing and accessories, with brands such as Ariat, Corral, Justin Boots, Tony Lama and Stetson.

I've been a longtime customer of this hatter and have had positive experiences here in the past,…read morewhich is why today's visit was so disappointing. I brought in a Rockin' C wool felt hat to have it shaped. The female hatter who assisted me was dismissive and condescending, stating that the hat "could not be shaped with steam," and adding that "it's unfortunate that some people are just uneducated about hats." This was said in a way that felt unnecessary and unprofessional. While I fully understand that not all hatters choose to work on wool felt hats -- and that results can vary -- there is a respectful way to communicate that. Unfortunately, that wasn't the case here. I was also told I could leave the hat for the weekend "to see," as there were two men ahead of me, which felt dismissive given my prior history with the shop. I've brought higher-end hats here before and was treated very differently, so the inconsistency in service was disappointing. Craftsmanship is important, but so is customer respect. I hope this feedback helps the shop reflect on how returning customers are treated.

Santa brought my boy a nice Resistol 7X - called Herb's to check if they would shape it for him -…read morethe lady on the other end of the phone said yes for $50 - okay - not that far of a drive west of Fredericksburg - made a trip of it - next door is a nice food place - went in after - busy - a guy finally asks if we need help - yes, just to get a hat shaped - he looks at it - rolls it around in his hands - asks if we got it there - no - "can you leave it?" - no - "you can come back next Tuesday if you want"...

Went in for a hat shape and got helped by Moses. He knew exactly what style I was going for and…read morekilled it. I will definitely recommend getting your hats shaped by him.

The staff is awesome and very supportive, I came in just to take a look at what they had. I ended…read moreup walking out with four jackets a hat and a shirt for some Christmas gifts, great deals friendly gentleman. Will come back soon!

We had the BEST experience at Felt Hat Bar in Fredericksburg! ALLY was absolutely amazing from…read morestart to finish. My best friend and I came in to make custom hats, and Ali made the whole process fun, easy, and super personalized. She listened to exactly what we wanted, helped guide us with great suggestions, and made sure every detail was perfect. Our hats turned out even better than we imagined! If you're visiting Fredericksburg, you have to stop by and ask for ALLY , she's truly incredible!

Mia is awesome! Thanks for helping me make the cutest hat!…read more Lots of cute stuff to choose from and reasonably priced

I stopped by Paris Hatters recently to look for a Stetson Open Road in Silverbelly. After standing…read morein the store for a few minutes without being acknowledged, I mentioned up front that I likely needed a larger size and asked if they had any in stock. I was told they didn't have any and wouldn't for several months. I then asked if I could be measured to at least get a sense of my size for future reference, but was told they don't measure because "all hats are different." I also asked about the possibility of ordering one, but received the same response that nothing would be available for months. I understand that inventory can be limited, especially for popular styles and larger sizes. That part didn't bother me. What was surprising was the lack of engagement--no sizing, no discussion of fit, and no guidance on ordering or alternatives. Given Paris Hatters' long-standing reputation in San Antonio, I was expecting a more hands-on and informative experience. This felt more like a quick dismissal than a customer interaction. I may try again another time, but this visit didn't reflect the level of service I had heard so much about.

Let me start out that I don't ever need a hat! But I do love hats and this is a place to get a hat…read morenot just any hat a real live cowboy hat. I have probably 15 cowboy hats and I just got one more here I'm going to go back and sport for a 30 X felt hat. I felt like I walked in on a legend, and Dave's Crocet was going to walk in at anytime. I love my new hat so much!!!!

Stopped in here while in San Antonio and loaded up on some western gear that's less available where…read moreI am. Receive some great service and bought a nice hat, and a couple of pairs of jeans.

Great selection of boots & hats. The staff was excellent, beat our expectations…read more Highly recommend & we'll be back.

I want say I have bought a number of pairs of boots and jeans for my family at Billy's. The…read moreservice and professionalism is fantastic and better than any retail store I've ever been in. Today I was buying another pair of Jeans and boot socks. There was a customer who wanted to return a pair of boots, but they didn't meet the refund requirements and the gas a store credit. He said it was fine, but kept berating the two young ladies. Threatening the young ladies with terrible reviews until he tried to bring me into it and I provided my opinion at which point he stopped. I'm here to say the young ladies handled everything very professionally and are great assets to the Billy's team.

Billy's just screwed me a week before Christmas by waiting several days to let me know the gift I…read morepurchased from them was not available. Their web site is inaccurate and doesn't reflect stock on hand and they wait until your payment clears to verify if they have what you need in stock. So pretty much they screwed with my options to find the same product elsewhere. Do not trust their web site for orders.

If you are going to go to any hat shop, go to this one. I was looking for a good hat to work with…read morethe horses and wasn't sure which brand to go with. Thankfully, Mariam noticed and provided amazing help. She helped me go through the different material, colors, and sizes. The owner has also been wonderful and gave us a beautiful complimentary hat branding with feathers! They are so patient as I went through all the different options. This is truly a rare business that cares for their customers. Thank you guys for an amazing experience.

Where do I even begin? Let's set the scene. My wife and I, two blissfully unaware souls from…read moreSouthern California, were in town for a wedding. The day before the event, I looked in the mirror and was confronted by a terrifying reality: my hair had apparently decided to stage a hostile takeover of my entire head, and I was in the throes of a full-blown, DEFCON 1 hat-mergency. We walked into your store, I with the quiet desperation of a man who knows he's one bad hair day away from ending up in the background of wedding photos for eternity, looking like a startled shrub. The moment we crossed the threshold, we were greeted by Estrella and Miriam. I must say, they weren't just sales associates; they were first responders at the scene of a fashion felony. They saw the panic in my eyes, exchanged a knowing glance, and sprang into action. My wife, who is the loving but firm CEO of my wardrobe, immediately joined their ranks. Suddenly, I was the subject of a friendly but firm style intervention, a council of taste consisting of my wife and these two retail Jedi. The mission: find The Hat. Not just a hat, but THE hat. The kind of hat that makes you want to solve a mystery or expertly grill a steak. After what I can only describe as a masterclass in headwear, they found it. The perfect one. I swear I heard a choir of angels. But oh, it didn't stop there. With the hat problem solved, Miriam and Estrella looked at my shirt and then back at the glorious new hat. A silent, mutual agreement passed between them: "This hat deserves better." Before I knew it, I was being handed an array of fantastic shirts. I went from being a man on a simple mission to a willing participant in my own style evolution. My wife was thrilled, I was outnumbered, and my wardrobe has never been happier. So, a massive, heartfelt thank you to the dynamic duo of Estrella and Miriam. You didn't just sell me a hat and some shirts; you equipped me for greatness. You saved me from myself, ensured my survival at the wedding, and sent me home a much more dapper man. My wallet is a tad lighter, but my confidence is sky-high. You ladies are absolute legends! (I'm Bald by the way)