Zero stars if I could! I would like to share my experience with Crunch Fitness Crunch Fitness…read more I moved out of state at the beginning of August. I called the Crunch Fitness location in Yuma to inquire about canceling my membership over the phone. I was initially instructed to email a specific address (something like gm@[crunch email]) with a picture of my out-of-state driver's license. Since I had misplaced the original email, I called back and was given a different one: info@crunchyuma.com. ​On October 1st, I sent my cancellation email to the second address as instructed. In mid-November, I began receiving multiple calls, texts, and emails from Crunch Fitness' billing department, stating my account was past due for November. I immediately called the Yuma gym location. This time, I was told their official policy is to cancel only in person or by sending a letter via certified mail, a stark contradiction to the instructions I was given twice before. The gym representative apologized and told me to mail a printed screenshot of my original October email showing the date of my request. He assured me they would then "take care of the cancellation and the accumulated fees," since I was originally misguided. I sent the required documentation as instructed. ​The calls and accrued past-due balance began again in December. I finally managed to get a hold of the local manager, who informed me that my letter had just arrived via USPS. He then stated that they would not be processing the cancellation due to the past-due balance and that I needed to speak directly with the billing department. He even suggested I let the account go to collections and negotiate with the collections agency... ​I called the billing department, the lady said nothing was notated but could take my payment. Throughout my conversation with her I had to request to speak with a supervisor 4 times...I finally got transferred over to a supervisor. He suddenly located my cancellation letter on file. The manager, however, still insisted I needed to pay the past-due balance and pay for the following month before they would process the cancellation. He refused to honor the local gym's promise, stating they were not part of that conversation and nothing was notated in my file. ​I STRONGLY discourage anyone from signing up with this gym. They do not honor the instructions given by their own staff, demonstrate a severe lack of communication between the local gym and the corporate side, and apparently fail to train their representatives properly yet expect customers to know their policy verbatim.

This message is written directly for the owner of Crunch Fitness in Yuma. I want to express concern…read moreabout my recent experience with the general manager. His handling of my membership cancellation showed either a serious misunderstanding or a deliberate misrepresentation of the plain language in the membership agreement. There's no excuse for a general manager to be unfamiliar with the terms customers are required to sign. Saying "I'm not a lawyer" doesn't excuse it--it's unprofessional and undermines trust. He refused to honor my right to cancel within three business days under Arizona law (ARS § 44-1799.1) and claimed I was "confused" instead of reviewing the language objectively. The situation escalated unnecessarily and felt intentionally intimidating. While I ultimately asserted my legal rights and resolved the matter, it left a negative impression. Others in the community have shared similar concerns. If ownership is serious about improvement, I'm open to speaking directly. In fact, if you ever need someone who understands customer service and contract compliance better than current management, I'd be happy to submit my résumé.

Great gym,good workout, love the turf, let's the selling point! Push pull and carry, lots of…read moremachines didn't use but nice

This is THE gym you want to go to if you are living in Yuma or visiting. Great atmosphere,…read morewelcoming employees and management, lots of different rooms and equipment to get your swole on. Highly recommend.

The young staff who work in the evenings have been so professional and kind. Everything here is so…read moreclean.

What brought me to this gym was the deal(s) they had going on for membership, the 24-hour…read moreavailability on some days, plus the app was/is in fine working order, like posting if it was crowded at a certain time, etc. After I signed up online, I showed up at the gym and asked for a tour. The staff were both helpful and knowledgeable with a friendly vibe, the place clean ! And I love the variety of various workout stations. It's also very family-friendly, and the parking lot is huge! Worth the consideration, whether you're a casual or constant gym user!

It's been a minute since I've used the facility but yeah, of course it's gonna be "a good time" for…read morethose who use it! Updated machines and activities, you can't go wrong with that.

I've used this gym on and off for years. They have plenty of equipment and a variety that something…read moreis always available. The staff is always kind and pleasant. Your always greeted when you arrive and acknowledged when you leave. My complaint and reason for the two stars is cleanliness especially this day in age. Several times I've seen someone cleaning the windows in front of the treadmills but the disgusting state of the treadmills is horrible and never have I seen anyone cleaning the treadmills or any other equipment. Always only the few windows in view of the treadmills, which is the only equipment I use. Sweat, snot, caked in dirt, dust it's just gross. I always go in with my own Clorox wipes clean my machine before and after I use it.

Absolutely do not hesitate to visit this place, incredible team…read more After trying to get answers for years and getting so frustrated by doctors that had a grand total of 5mins to get a patient in and out, This is the only place I have ever felt like I was being heard and they were actively trying to help, they wanted the solution as much as I did! And they got me dialed first try, first time in a decade I haven't been sick within a 3 week time frame, I can't recommend them enough. They are the real deal and know exactly what they are doing. If your considering treatment definitely talk with them, you won't regret it I could list the multitudes of things that have exponentially improved since starting the therapy but you'd be better off to find out for yourself. There's no stress or pressure associated with this team, it's a relief

This is an amazing clinic providing the best care for its patients in life changing hormone therapy…read moreand treatment. The nurse practitioner Lindsey and her amazing team are very knowledgeable and professional. This clinic is brand new and state of the art! I feel brand new with The treatment Im receiving.

This is the best doctor I've ever gone too. Jen makes me feel heard and actually got to the root of…read moremy problems instead of brushing them off or prescribing more medications. She has run numerous blood tests to find out EVERYTHING and all my imbalances where as every other doctor I've ever seen has made me feel dramatic instead of helping. I couldn't be more thankful to have her as my doctor. If you're considering coming here I can't recommend it enough.

Im a military spouse and she was just assigned to me, I'm not from here. When I first tried to…read moresearch her up I hardly found info on her. This is a tough rating because the doctor is nice and staff is nice too but they NEVER see me at my scheduled time. For example my appointment was schedule at 10:30, I arrived at 10:15 and it's past 10:55 and I'm still in the waiting room. And the worst part is I already went to the Woman's Medical Center and they give me the info I needed but apparently they could not give me a referral because they are not my "assigned doc", so when I told the nurses here with Dr. Tammy, they told me I still had to come in to see Doctor. The cruddy part is they told me it would be a "quick" visit on the phone. I've been in the waiting room for over half an hour. I wish I would've known this information months ago before going through the last few months. UPDATE: it's 11:37 and only seen the nurse - still haven't seen Dr. Tammy.

Love it here! Great workouts, supportive community, and head trainer is super knowledgeable.read more

From the owner: Veteran owned, 100% focused on Small Group Personal trainings. We also specialize on military and…read morelaw enforcement bootcamp fitness preparation. Check out our new training facility.

Ok, so I used to go to YMCA to work out, but they closed down. Then I went to The Complex for maybe…read more2 months. It was filthy, limited equipment and well, no gym etiquette. On to Big Curve Fitness. Lots of clean, well maintained equipment. The members are mostly Marines, because it's owned by a Marine. People are courteous, but keep to themselves. They maintain great gym etiquette. They are open 24 hours also. Great music is playing. I feel I am getting healthier because the environment is healthy and motivating.

When I moved to Yuma a few months ago, my first task was to find a gym I could sign with. Big Curve…read morecaught my eye because of its proximity to my apartment, but also because it was family and veteran-owned and operated. On my first visit, I was offered a tour of the 10,000+ square-foot space and introduced to the staff. I liked the gym immediately as it had everything I could ever want: cardio equipment, strength equipment, free weights, a deadlift mat, core training, resistance bands, you name it! Being that my fiancée and I work in healthcare, the staff discounted our monthly rate. There were no gimmicks like sign-on fees, annual fees, or any of that nonsense. The monthly payments began, and so did my gym patronage. This gym is available 24/7. Members are given scan-cards that unlock the side entrance (next to Las Palapas). It takes some getting used to, and you might find yourself standing awkwardly outside from time to time trying to open the door, but you get the hang of it. The main room contains all the cardio equipment plus a lounge area to relax. If you're lucky, the owners' dog, Teddy, might come up to say hello to you. In the adjoining weight room, you will find all the strength equipment you need, from dumbells to barbells, hex bars to pull-up bars, dip stations to squat racks, and so forth. There's plenty of space, and they provide sanitation stations to keep the equipment clean. There are no locker rooms (this used to be a furniture warehouse), but there are two bathrooms and a filtered water station. I have had the pleasure of working out at Big Curve since November. It's nice getting to see the same people every day, sharing the equipment, and crushing PRs. I couldn't have asked for a better gym community since moving out here. So, if you're new to the area and looking to patronize a small business, look no further than Big Curve Fitness. You won't find a better place in Yuma to work out!