I visited Paul's salon this week, after a long search for a new hairdressers following the closure…read moreof my regular one in Brighton. Paul and the staff are welcoming, friendly and clearly customer service is a priority. Laura cut my hair and she is a top class professional, discussing and making suggestions on the style and cut that would best suit me. I will be returning and making this my regular salon....If driving, it is best to park in the Priory car park and walk the short distance, it also provided an insight into the interesting local shops, which otherwise I would have missed...Thanks Laura and Paul, see you again soon...Keith

I have been going to Paul for a number of years now and am always delighted with the resulting…read morehaircut. He is a very skilled haicutter as well as a very interesting, kind and amusing guy. Paul's team are a lovely bunch, obviously picked for their bubbly personalities as well as their top notch haidressing skills. The banter between the group is always a joy to behold! None of your po-faced, 'too cool to be friendly', jeans worn 'builders bum' style youngsters here! A trip to Paul's salon is always an enjoyable experience, from the guaranteed warm, friendy welcome, the excellent coffee and banter to the super hairdo at the end. The new location off Lesbourne road means you do have to allow a smidgen of extra time to find parking however this is more than outweighed by finding yourself in the middle of Trumpton style village with a butchers, a bakers and in this case, a candlestick seller. For anyone considering going to Paul's do go it is a lovely experience. To anyone who already goes I guess you are hooked too!

I've been a dedicated fan of Rush for almost 10 years. First discovered the Sutton salon and then…read moreafter moving to Purley, moved to Rush in Croydon. It seems whichever salon you go to, the welcome is consistently great and always effortless - never staged. I go to Rush in Redhill now, as my stylist 'Simon' who originally worked at the Croydon salon opened and now manages Rush in Redhill. Everyone there maintains a high standard when it comes down to customer care and tlc....hence why I'd NEVER ever consider going anywhere else. Also not forgetting the amazing style and cut by Simon. This guy knows his stuff!! Can't fault Rush in Redhill! Their stylists are busy and in demand for only one reason...because they know what their customers wants and how to make you feel great.

Having had a really bad experience at richard johns in worthing (they ruined my shirt, burned my…read morehair and then wrote me a very unpleasant letter complaining when i wrote a review) i avoided salons at all costs for about a year, then being super brave i went into rush in redhill today and got a FAB cut and colour :) i could not be happier or bouncier about my awesome hair, thankyou so so much to Jo ( i think, i am a bit deaf!) short hair and lovely lady who did such an awesome job. FIVE STARS ALL ROUND :D

I very rarely feel the need to complain, but in this instance I feel I have no choice and duty…read morebound to warn others regarding my experience. Yesterday I booked in for a full head of highlights cut and blow dry (£115) after a brief consultation and the reassurance 'it would not look cheap and/or home done' I ended up having a full scalp bleach. (£115). I left the salon with a very red scalp and forehead, feeling extremely dubious with the results. Unfortunately this morning I realised I was not at all happy with outcome and after asking friends and family for their honest opinion they confirmed it does indeed look cheap and home done!! I called the Salon and spoke to the receptionist (Ms Sue Smith) who unfortunately was not at all helpful or sympathetic but extremely patronising. She said I could book in again this afternoon for either a dark all-over toner (100% not what I want) or some dark foils to break up the blonde colour, this would however be charged at an additional £35.00 (non negotiable) but continued to offer me a complimentary blow dry (£21.00). I have spoken to other salons within the area who all maintain a 'duty of care' to their customers. I therefore have advised her that I believe their company policy is not only unusual but very unfair. I tried a few times to talk to the owner (Mr Nick Smith) but unfortunately he was unavailable and does not have an email to contact him directly. Saying that, Ms Smith was strangely apprehensive about giving out her or her husband's full names and any contact details. Needless to say I am obviously very disappointed with the outcome as I went through all the correct procedures. I obviously will not be using this salon anymore and by the powers of social media feel obligated to share this. As someone who has run several businesses past and present I totally understand the power of customer satisfaction, networking and positive feedback .... It's a shame on this occasion it is far from positive. A visit to the hairdressers should be a good experience ... I would rather visit the dentist!!

Took my children in here on the off chance that they would have free appointments, they were really…read morenice and told us to come back in half an hour. The haircuts were ok, but I didn't feel they were particularly child friendly. The hairdressers were both really nice but didn't seem to talk to the children, seemed to prefer to pass the messages throgh me. The prices are quite steep, so I would go there again in the same circumstances but not somewhere I would book in advance.

I have been going to Samantha James hair design for years now because I love the hair cut and…read morecolour I get. I am in my early 30's and very fussy about my hair and I am always pleased. IN fact I am a regular customer for the beauticians too as I have a spray tan and waxing there and thats great too. I have recommended this to friends too and thats because its fantastic as I wouldn't recommend if it wasn't. I am really surprised to read the above comments because I can't believe that would occur, it seems a little story telling as for all the years I have been there I have never seen that service. Shame as I would hate people to think that the place is like that. HOWEVER I am raving about this place because its fantastic but the down side to that is that I don't want it to get to busy as I won't be able to get an appointment!!!!!!!!!!!!!!!!!!!!!

What a self-important, overblown operation. Like many hair salons, they're under the mistaken…read moreimpression that snobbery translates into glamour. I once had my hair coloured here, and was given not a penny of the £130 I spent on it back when, within two weeks, it had faded out to a muddy mess. I was told by the owner it would have needed to have been bleached if I wanted it to take properly, but I had said specifically to the stylist I was willing to have it bleached before she'd even started. Then I was told well, reds can be tricky Huh, would've liked to have been told that before putting my hair through the process and before being relieved of my £130. When I said as much to the owner, she got very shirty and said I just got back from vacation, I don't need this, and she walked away. I also have two friends who received haircuts that were nowhere near what the stylist had been advised they wanted. The one who had her hair cut much shorter than she'd said she wanted let them know, and she was treated very shoddily, as well. Too bad. Redhill could use a bit of glamour, but it certainly isn't going to get it via self-important shops like this. Note if the owner is listening: People want to be made to feel GOOD at a hair salon, not like stupid peons who should be lucky you'll take their money.

Lovely Salon I had a fabulous experience at this salon! I…read morehad Tony and his attention to detail was excellent. I have quite thick hair and he put some long layers in giving it lots more movement and shape to it! I would highly recommend if as like me you were looking for a new hairdresser and a new look.

Before I started going here I had a phobia of hairdressers and used to go as little as possible…read more For the past couple of years I have been going here regularly, and I actually enjoy going. The staff are very friendly and down to earth and it honestly feels like going in for a chat and having my hair done is a bonus! Not one of those hairdressers where you feel self concious just walking in, very down to earth yet professional at the same time. For those that are interested you can also have your feet up and the massage chair on while having your hair washed. Upstairs is a beauty salon bit with fake tan, manicures etc which is also quite good.

You can get a decent haircut here for a bargainous £8.95, which would be enough to earn 5 stars in…read moreitself, but you also get decent conversation from a barber who manages more than the usual 'what are you doing this weekend' and 'did you see the football' clichés. I've defected here from The Complete Barber Shop near Redhill station because the last couple of times I've been there, the haircut's been perfunctory and the barber seemingly so disinterested that he hasn't even bothered getting the mirror out so I can see how he's cut the back.

excellent barbers, all the staff seam to love there job,decent conversation a lot more than the…read morenormal same old how was your holiday. The barber gave me so much confidence ,that i didn't need to see the back.My wife said that it was the best cut in the last 5 years. The best thing is that they do a loyalty card . buy 6 get one cut free. WHAT A SHOP . NOW OPEN @7:00 TO 6:00

This is a lovely relaxing salon outside of the town with parking right out front so no need to…read morebrave the weather and ruin the new hair do getting from the shop to the car park in town.. Jo has nearly 20 years experience in Hairdressing and has been in Horley for 8 years. Jo has been specialising in Bridal hair for over 10 years, make an appointment at the salon or alternatively Jo will come to your home or venue and can include the Mother of the Bride and Bridesmaids too. She's great at 'party hair' for Special Occasions, Parties or Proms.

I have been taking my three kids to Juniors (and one of their other shops in Carshalton) for 4…read moreyears now. Prior to this I had found it difficult, especially with my middle one who is not good at all at having his hair cut. I have always found the girls there really good - really patient. The play areas are also really good - it is one of the reasons I can get the kids to go, as they like the massive train track. Anyway, quite a few of my friend now use them (mostly the Merstham shop as that is nearest where we live) and most I don't think would go anywhere else. The parking is now much easier than trying to get into one of the town centres as they have got 2-hour parking in the street right outside. So basically, good place - kids love it.

While I love the format of this salon, the haircuts have been hit and miss for us. Maybe that's…read morebecause of the age of my two (2 and 4) and they're not hugely willing to sit still for long periods of time, but it seems to depend on how busy they are as to the quality of the haircut they got. They seemed to have a certain number of hairstyles in their book and cut according to those over what I asked them to do with my boys' hair. The play area is genius, I can't understand why there isn't a shop like this in every town, but again, the actual haircuts seem to be hit and miss, even if you went back to the same stylist. If you get there early, parking isn't an issue, but for some reason each time I was running late I couldn't find a thing.