I visited Paul's salon this week, after a long search for a new hairdressers following the closure…read moreof my regular one in Brighton. Paul and the staff are welcoming, friendly and clearly customer service is a priority. Laura cut my hair and she is a top class professional, discussing and making suggestions on the style and cut that would best suit me. I will be returning and making this my regular salon....If driving, it is best to park in the Priory car park and walk the short distance, it also provided an insight into the interesting local shops, which otherwise I would have missed...Thanks Laura and Paul, see you again soon...Keith

I have been going to Paul for a number of years now and am always delighted with the resulting…read morehaircut. He is a very skilled haicutter as well as a very interesting, kind and amusing guy. Paul's team are a lovely bunch, obviously picked for their bubbly personalities as well as their top notch haidressing skills. The banter between the group is always a joy to behold! None of your po-faced, 'too cool to be friendly', jeans worn 'builders bum' style youngsters here! A trip to Paul's salon is always an enjoyable experience, from the guaranteed warm, friendy welcome, the excellent coffee and banter to the super hairdo at the end. The new location off Lesbourne road means you do have to allow a smidgen of extra time to find parking however this is more than outweighed by finding yourself in the middle of Trumpton style village with a butchers, a bakers and in this case, a candlestick seller. For anyone considering going to Paul's do go it is a lovely experience. To anyone who already goes I guess you are hooked too!

I have been going to Samantha James hair design for years now because I love the hair cut and…read morecolour I get. I am in my early 30's and very fussy about my hair and I am always pleased. IN fact I am a regular customer for the beauticians too as I have a spray tan and waxing there and thats great too. I have recommended this to friends too and thats because its fantastic as I wouldn't recommend if it wasn't. I am really surprised to read the above comments because I can't believe that would occur, it seems a little story telling as for all the years I have been there I have never seen that service. Shame as I would hate people to think that the place is like that. HOWEVER I am raving about this place because its fantastic but the down side to that is that I don't want it to get to busy as I won't be able to get an appointment!!!!!!!!!!!!!!!!!!!!!

What a self-important, overblown operation. Like many hair salons, they're under the mistaken…read moreimpression that snobbery translates into glamour. I once had my hair coloured here, and was given not a penny of the £130 I spent on it back when, within two weeks, it had faded out to a muddy mess. I was told by the owner it would have needed to have been bleached if I wanted it to take properly, but I had said specifically to the stylist I was willing to have it bleached before she'd even started. Then I was told well, reds can be tricky Huh, would've liked to have been told that before putting my hair through the process and before being relieved of my £130. When I said as much to the owner, she got very shirty and said I just got back from vacation, I don't need this, and she walked away. I also have two friends who received haircuts that were nowhere near what the stylist had been advised they wanted. The one who had her hair cut much shorter than she'd said she wanted let them know, and she was treated very shoddily, as well. Too bad. Redhill could use a bit of glamour, but it certainly isn't going to get it via self-important shops like this. Note if the owner is listening: People want to be made to feel GOOD at a hair salon, not like stupid peons who should be lucky you'll take their money.

Great salon, really friendly staff and a great hair cut for a reasonable price! Will definitely be…read morea regular now!!!

I very rarely feel the need to complain, but in this instance I feel I have no choice and duty…read morebound to warn others regarding my experience. Yesterday I booked in for a full head of highlights cut and blow dry (£115) after a brief consultation and the reassurance 'it would not look cheap and/or home done' I ended up having a full scalp bleach. (£115). I left the salon with a very red scalp and forehead, feeling extremely dubious with the results. Unfortunately this morning I realised I was not at all happy with outcome and after asking friends and family for their honest opinion they confirmed it does indeed look cheap and home done!! I called the Salon and spoke to the receptionist (Ms Sue Smith) who unfortunately was not at all helpful or sympathetic but extremely patronising. She said I could book in again this afternoon for either a dark all-over toner (100% not what I want) or some dark foils to break up the blonde colour, this would however be charged at an additional £35.00 (non negotiable) but continued to offer me a complimentary blow dry (£21.00). I have spoken to other salons within the area who all maintain a 'duty of care' to their customers. I therefore have advised her that I believe their company policy is not only unusual but very unfair. I tried a few times to talk to the owner (Mr Nick Smith) but unfortunately he was unavailable and does not have an email to contact him directly. Saying that, Ms Smith was strangely apprehensive about giving out her or her husband's full names and any contact details. Needless to say I am obviously very disappointed with the outcome as I went through all the correct procedures. I obviously will not be using this salon anymore and by the powers of social media feel obligated to share this. As someone who has run several businesses past and present I totally understand the power of customer satisfaction, networking and positive feedback .... It's a shame on this occasion it is far from positive. A visit to the hairdressers should be a good experience ... I would rather visit the dentist!!

Took my children in here on the off chance that they would have free appointments, they were really…read morenice and told us to come back in half an hour. The haircuts were ok, but I didn't feel they were particularly child friendly. The hairdressers were both really nice but didn't seem to talk to the children, seemed to prefer to pass the messages throgh me. The prices are quite steep, so I would go there again in the same circumstances but not somewhere I would book in advance.

Jackie could not do enough for me and my family-great stylists and service-even had special offer…read moreof £30 for cut and blow dry. they do mens too. I noticed that they use Tigi products which are fab especially the shine spray-gorgeous smell. They sell ghds and fudge products-nice. Wella is another range but not so keen. They do customer loyalty scheme which is great idea. good to find an excellent salon.

I read reviews here and on Google and was really looking forward to finding a salon that sounded…read morelike they really cared about their customers but I think I must have caught them on an off day and would not go back. The booking was easy, I got a Saturday afternoon appointment which is always a bonus, parking availability is good and I wasn't kept too long waiting before I was seen. The consultation seemed to be fine, but their stylist was dismissive of my thoughts and said that she would not cut it the way I asked as it would not turn out right. The lady washing my hair was quite rough and her attention was obviously elsewhere as the water when from cold to hot and back to cold again. My main concern was that although the stylist although chatty she came across as arrogant and did what she wanted to my hair and when it was finished, I was pretty disappointed. It was the opposite of what I had described, dull really ageing. I came out looking older than when I went in. Im sure that she isn't really arrogant, but confident in her abilities, but when my thoughts were dismissed it just looked I should be quiet and just let her get on with it. I should have probably challenged it there and then but I just wanted to get out and get home, I just wanted to cry and to see what I could salvage by styling it myself. I did have to visit another salon to have it re-cut. My overall impression is one of real disappointment, obviously there are many people who love this place, but my experience did not match up. I have to be honest and give my opinion and hopefully it is taken in the spirit in which it is meant.

Lovely Salon, I am a 25 year old male and have been going to this salon for the past 4 years, the…read morestaff are great, really friendly and their attention to detail is allways spot on. I would reccomend this Salon to anyone wanting to go to some where trustworthy where you can walk out with a smile on your face thanks guys

Lovely Salon I had a fabulous experience at this salon! I…read morehad Tony and his attention to detail was excellent. I have quite thick hair and he put some long layers in giving it lots more movement and shape to it! I would highly recommend if as like me you were looking for a new hairdresser and a new look.

Before I started going here I had a phobia of hairdressers and used to go as little as possible…read more For the past couple of years I have been going here regularly, and I actually enjoy going. The staff are very friendly and down to earth and it honestly feels like going in for a chat and having my hair done is a bonus! Not one of those hairdressers where you feel self concious just walking in, very down to earth yet professional at the same time. For those that are interested you can also have your feet up and the massage chair on while having your hair washed. Upstairs is a beauty salon bit with fake tan, manicures etc which is also quite good.