I can't recommend Edward James highly enough, they are hands down the best salon I have ever been to - I've been a client for two years, with the lovely Natalie as my stylist, and there's no way I'd consider going anywhere else now. They are completely focussed on giving the client an exceptional experience, it's such a treat on every visit and so warm and welcoming. My hair has never looked better (and it's not the easiest hair). Genuinely I've had so many complements since I've been coming here. That's all you really need to know but I'm not great at being brief so read on for more detail (I may post this to more than one site in case anyone is concerned about validity of review!) So to set context. I had the same hairdresser for 7 years. He died under very sad circumstances. Working out where to go next was really hard as it almost felt disloyal. But then I thought he would never forgive me for having bad hair! And so I had to choose somewhere. My hair is long and thick and a bit wavy but not in a cool way so I mostly straighten it and it takes a lot of my time whatever I do. Initially I was looking into some of the famous hairdressers we all know of as I wanted a level of security around the quality of results. I'm prepared to pay if it's worth it. But what put me off was the location of some of those salons. I live in south west London and really like being able to go to local businesses when I can. There's a great community feeling here and to be honest, I'm in the salon between 3 to 5 hours each time I go - a 10 min journey vs an hour each way makes a big difference. So I was googling local places in the hope I could find a similar standard nearby, and came across Edward James and pretty consistently fab reviews. So I booked in... I booked with Natalie as I was very nervous about going somewhere new and purposely went for the top end of the scale of stylists. After two years of her being my hair stylist, I completely trust her. She is so lovely, friendly and down to earth and I genuinely look forward to catching up with her. The first time I met her I was so relieved to find that she has long hair, as I do as well and hate hairdressers trying to cut off so much more than I want - I'm just not someone who likes to change their hair a great deal and there's never any pressure to try something new unless you want to! I've never left the salon feeling other than elated with my hair. It isn't cheap coming here but for me worth every penny. A friend of mine often talks about the idea of "cost per use" to evaluate the worth of buying / paying for something. Well I look in the mirror everyday and my hair makes the biggest impact on how I look so to me that's worth the investment. Since I've been coming to Natalie, my hair has never looked better and the confidence that brings on a daily basis is priceless. Also there is a range of price levels depending on stylist, I have highlights, I have keratin treatments and I try to go very regularly. So you could spend way less than I do to be honest and still enjoy the service there. So to that point. The service is phenomenal. The staff are all just lovely. You get a lovely head and shoulder massage as standard at the start of every visit. They have great refreshments and occasionally some bubbles! And everyone is just so nice! I'm always there a long time but it just feels like a treat. Um so quite a long review which is maybe why I normally don't bother - if I share an opinion it tends to be in detail. But this place is fabulous and deserves every ounce of praise. Thanks guys! read more

Fantastic!! I have lived in London for 12 years so have tried the best salons the King Road and Chelsea have to offer however I have never quite found a salon or stylist that I truly felt comfortable with. I first became a client of the salon a few months after it opened and have been a regular customer ever since. Which given I have been having my hair coloured for 17 years yet never stayed 'loyal' to a salon for more than 9 months says an awful lot about the fabulous job Edward James and co do! The salon itself is beautiful and the assistants could not be more helpful, always on hand to offer you another drink which is usually served with yummy pastries. The service includes a relaxing neck and head massage, a lovely 5 minute treat. The stylist are all incredibly knowledgeable, my personal stylist and colourist is Craig (who is a gifted colourist, yet very honest about what suits you or not). When Craig was away one of his colleagues stepped in to do my colour and cut. Craig was so concious that my hair was to be done to the usual standards that he left written instructions of how it should be done and even text me (from his holiday) on the day to confirm I was happymy definition of true personal customer service! To date I have recommended four friends to the salon, one has highlights (as do I), another a colour and the other two have hair extensions and colours. All four are now Edward James converts and have repeatedly thanked me for the recommendation. A fantastic find! read more

Brilliant! Brilliant! I had my hair cut here yesterday and thought they were just great. I found a great salon in Holborn (Brooks & Brooks) near where I used to work but changed jobs and it became too far to travel too. I've been searching for somewhere as good for a while and have now found it. The salon itself is beautiful, décor is calming and serene & when you walk in you're hit by the smell of aromatherapy oils.As part of their service, before your consultation they give you a wonderful head, neck and shoulder massage with the essential oil of your choice which is wonderfully relaxing. I then met my stylist, who really listened to what I was saying to her she understood what I wanted and made me feel relaxed in the knowledge that she was going to talk me through the cut and not just do what she wanted which I have had done at so many salons in the past!I was then taken to the sinks where they have lie flat massage chairs and was given another head massage. As well as the standard tea and mags (all of which were current and not filled with bits of hair) I was then offered a glass of champagne (and asked if I wanted a top up when id finished it!).The cut was just what I wanted and had asked for and the blow dry was great too. The whole experience from beginning to end was pefect I'll be going back there in a shot. read more

Edward James in Battersea offer a high quality service. The salon is situated amidst restaurants, pubs and Supermarkets on a main road, so is easily accessible. It is well presented and it is obvious that a lot of effort has been made to make the place look fancy and attract clientele of all ages. They also offer a number of hair products to those that maybe interested. The staff are exceptionally friendly from the time a customer walks in, regardless of how busy they are. They ensure that each customer is given full attention and care and this is obvious from the complimentary drinks and head and shoulder massages. My stylist Hayley, has been my stylist for approximately two years and has always done a great job. She is extremely friendly and professional and it's obvious that she has plenty of experience under her belt. She has never disappointed and gives her work her 100 percent as she ensures my hair look a lot better from when I first walked in. Her service is quite therapeutic and sometimes this is what is needed after a long day. I recommend her services to all. read more

After visiting the salon a couple of times for a cut, I decided to book Edward James to do mine and my bridesmaid's hair for my wedding. The salon is so relaxed and friendly, and the styling is up to date so I thought it would be perfect. Both my girls had their hair up, the style (done by Edward) was so beautiful, really modern and classic at the same time! My own hair was blow dried in simple waves, exactly what I asked for, my hair really looked the best it ever has. On arrival at the salon I was feeling quite nervous, but after the relaxed atmosphere, prosecco and head massages I was perfectly relaxed by the time I left! I really can't tell you how lovely the staff are, every appointment I've attended there they've made me feel so comfortable, which is not the case at a lot of hair salons. We got lots of compliments about our hair during my big day, thanks so much to the Edward James team! If you haven't had your hair done here you need to give it a try soon. read more

I have been having my hair cut and coloured here for over a year and thoroughly recommend the salon. My hair is in the best condition it has ever been in despite the fact that Edward has taken me from a dark brunette to a natural looking blond. Edward and his team take time to understand what I am seeking to achieve and to avoid with my hair and are full of ideas about how I can do this. Although the salon is obviously busy and successful, having my hair done there is very relaxing and each member of the team seems keen to ensure that the experience is enjoyable. I never feel at all rushed and Edward is always happy to to add something to the appointment which I haven't actually booked - such as a Brazilian on my fringe. The salon is clearly 5 star in terms of service and attention to detail but has none of the awful stuffiness or pretention which can sometimes go hand in hand with that. I have never been happier with a salon. read more

I just love this salon and will not go anywhere else for my cut and highlights. The best highlights in London and the most natural! I love all things Aveda and their philosophy of nature and beauty is all here within the four walls of Edward James. The decor is natural, the staff are naturally beautiful, the atmosphere is seeped in essential oils and natural ingredients as soon as you walk in you feel like you have entered a spa not a hairdressers. The stress relieving massage treatment before the cut and massaging shampoo chairs all add to the relaxing experience of this calm, classy salon. The salon is a pure hair loving sanctuary. The stylists are so on cue with the Aveda outlook everyone who walks out looks stunning and stylish, not over the top and fake. They give great advice about keeping your style looking great, taking time to give styling tips and information about the products and really look after you. read more

I have been coming to Edward James since it opened 2.5 years ago. From day 1 I have received what I consider to be excellent service. They are approachable, warm ,friendly and very considerate and I have always left the salon feeling a million dollars. My appointments have ranged from tints, full head of highlights, changing colour. Entirely and various cuts and styles- and each time it has been done with care, attention to detail and with a warmth in their service. When I heard they had won Wandsworth Business Award for Best New Business2013 it did not surprise me. I was delighted to hear that they have extended to Putney. Having been to several Aveda salons across London over the last decade this is bar far and a way my favourite. read more

Absolutely loved my experience. As a working mum I don't get a lot of time or opportunity to pamper myself but my stylist in the new Putney salon and the rest of the staff treated me like a queen and I felt like a million dollars when I left ready to take on the world (and my kids). I even tried a new cut and brought in quite a few pictures (all angles as have been burned by this before at other salons) of what I wanted and got exactly what I asked for. It was a risk as it was a lot shorter than I had gone in a while but my stylist was able to make it work for me. I am definitely going back when I can schedule that all too precious time into my diary. read more

I love Edward James' salon and all the people who make it so special! The warm friendly and highly creative/professional atmosphere here keeps me coming back. From relaxing courtesy massage treatments to the the amazing hair treatments - I walk out and feel like I could step onto a catwalk with my gorgeous freshly "Ed"-ified new hair - every time. Whether it is for a blow-dry, or a mega fix me up hair treatment as I have really long blond colour treated hair so it always gets the attention it requires. It was damaged in the past by another salon overseas and I thought I'd have to cut it all off - but somehow Ed managed to carefully revive it. read more

I love this salon! Pure indulgence. From the welcoming staff, atmosphere and drinks to the free massage (and massage chairs!), I spent a whole afternoon getting my colour done and I wasn't in a hurry to leave...I got loads of compliments on the result. I wanted really blonde lightening of my brown hair and it's so easy for it to look fake and cheap but it's absolutely perfect and looks so natural. She obviously used a really skilled technique to highlight the lower lengths of my hair so now it looks sun-kissed and you wouldn't be able to tell it was dyed. Would recommend it to everybody. read more

I love this salon!! I have had some terrible experiences so for me trusting someone new is a big thing Edward James was recommended by a friend who was raving about them and her hair looked fabulous, not to sound too cliched!! Warm, friendly, luxurious an excellent service, won't be going anywhere else EVER. I also took my daughter for her cut... It was brilliant, she was given a bright colourful Cape to wear, hot chocolate, biscuits, colouring pages... She is only 4 and half and is desperate to go back, actually asked Santa if she could have her hair done for Christmas hahaha! read more

I always love visiting this salon and am very surprised about the negative reviews. I have been visiting Edward and his team since they first opened 2 years ago and am a regular face in his salon. I love the whole experience - I am a difficult client to deal with and have specific ways I like my hair to look and have always been overly happy with the result. Not only do I get a great greeting but the service itself is really excellent. I know everyone is entitled to their opinions but the other reviews really do not do this amazing business justice! Can't wait to get back! read more

Have been coming here for just over a year now and have no complaints. Edward and his staff are such a lovely team and they make it a treat going there. As a mum of 2 'me time' doesn't come round often so when it does this is my number 1 spot to go and have a pamper. They do get booked up but try their best to fit you in. I recommend my stylist Kirsty who colours and cuts. If your lovely for a loyal salon go here. read more

Having heard so much about the Edward James salon from friends, I finally tried it myself last week and I cannot believe I haven't been sooner! The whole experience was perfect; such friendly staff in a super cool setting and even a pre-shampoo head massage! I love the Aveda products too and my hair has been so glossy since the split ends treatment. I will certainly be a regular from now on. Thank you! read more

Friendly local Hairdresser that pulls out the stops. Such a lovely experience from the moment I walked in. Great staff, great attention to detail and they really listened to what I wanted and I got what I wanted. So pleased with the result - Thank you Edward James. So thrilled that I have finally found what I think is the best hairdresser South of the River! read more

Ed has been doing my hair for years and I wouldn't trust anyone else to do my colour. I love going to Edward James - it is relaxing, professional and all the staff treat you like a friend coming to visit. I always love my hair colour too - Ed is just excellent and I adore spending a few hours being pampered at his fabulous salon. read more

I love Aveda products and have been looking for a new salon to go to for ages. This one ticks all the boxes. The whole experience is luxurious......from the head massage to the shampoo to the haircut - so great! I would recommend to anyone and will definitely be returning. Thanks Edward and team! read more

A lovely afternoon of pampering, prosseco and most importantly excellent hair! Mide, at Edward James London never fails to please. I describe her as the "colour queen" as her ability to achieve the colour and tone of your dreams always rules. The service, ambience and results are second to none. read more