ISR- Infant swim resource…read more PSA: We have had an awful experience and hopefully this helps other parents looking at this as an option for their kid(s). We scheduled with TANYA CAREW out of the Cumming Aquatic Center. Our child had 9 lessons before Tanya stopped showing up. On what was supposed to be day 10, she sent 6 kids home because the capillary refill at the heel was too slow meaning they were too cold and couldn't stay in the pool. The next day she text after our child's lesson was supposed to have started and said she was cancelling lessons because "they are having lessons today". Odd, as I know there are supposed to be lessons... my kid has one scheduled. She is double booking her time. I asked about make up lessons. No response. The very next day she no call no showed. Parents & their kids were showing up all morning and being told no one had seen the instructor. The next day of lessons, a text came in mid-morning saying she wasn't feeling well. At this point we are just getting scammed. ISR has been contacted and we requested a refund but each instructor is an independent contractor so their hands are tied. They can't do anything. TANYA CAREW finally answered us 5 days later saying ISR has a strict no refund policy and she wouldn't be refunding us. She again gave no options for rescheduling, making up lessons missed or refunding us for the time our child wasn't in the pool. She referred us to a different instructor and stated she wouldn't be paying her either so we would have to fork out another $1,000 to get our child started with them. I have heard positive feedback from other co workers and parents who put their children through ISR in Buckhead but I would steer very clear of Tanya and Cumming.

Very clean. Not too crowded. Lifeguards were alert. We will definitely be back. No wait to get in.read more