My husband and I decided to use BMG to manage our town home after reading their reviews on other…read moresites and finding out that they managed several other similar homes in the area. The Good: They found an applicant to rent our house out at their initial suggested price, which was higher than the price we would've accepted. The whole process from initial contract to move-in of the tenant took about two and a half months, which we felt was a reasonable time frame overall. The company they work with for repairs is very prompt and responsive. Generally BMG's team is also very prompt with their communications. The Bad: Internal communication within BMG is atrocious. They went against our explicit instructions several times. They ignored potential safety issues we'd notified them of until after they'd already shown the property and then suddenly made it into an issue that warranted taking it off the market. My husband and I had to stay actively involved in the entire process because we could not trust them to act in our best interests. We expressed our frustrations multiple times and no changes were made to improve things. The maintenance company they work with is expensive, and because of the poor communication by the time BMG setup repairs we'd wasted a lot of time and didn't want to lose more money shopping around for quotes. We also found out that the maintenance company BMG uses actually charges MORE when you go through BMG versus working with the company directly. Finally, while individual BMG employees were usually prompt in their responses, getting actual information was very hit-or-miss. On more than one occasion we received a reply stating that we'd be sent something by COB, only to get it more than a week later; or we've been told we would get confirmation via email on what was discussed by phone/text, but never actually received that confirmation. Final Impression: As frustrating as the process has been, BMG did find and move in a tenant, and we still don't want to actively manage the property ourselves. Based on our experience thus far I would not recommend this company, but we will now be working with one primary person instead of several and I'm hopeful this will solve a lot of our issues so I'm reserving final judgement for a few months.

SCAM ALERT - PLEASE READ ALL REVIEWS BEFORE USING THIS COMPANY. If you still use this Mgmt Group…read moreyou must be crazy. I have been trying to reach them for 2 weeks and NO ONE EVER ANSWERS THE PHONE. THE SUPPOSED REAL ESTATE PERSON DOES NOT ANSWER HER PHONE OR RETURN CALLS OR EMAILS. The calendar to set an appointment to view a property does not work. I get the same ridicuous robo-messages over and over again. This place is a joke. WTF IS WITH THIS PLACE??? If you are trying to rent/buy a place FORGET IT. If you think they are trying to show or manage your place, FORGET IT. I am moving on because I only imagine THE COLOSSAL NIGHTMARE it would be to do business with these people (if there are actually people that work there, which I highly doubt. As one reviewer explained, it all goes through the PHILLIPINES). Forget that the location, the price, and the community are just what I am looking for. Red Flags upon Red Flags upon Red Flags. I think the proper term is do-do storm in a dumpster fire. YOU HAVE BEEN WARNED! If you proceed now, it is totally ON YOU.

Great experience so far! The move-in process was easy and the staff were really helpful. They even…read morehad a little welcome gift ready for new residents, which made me feel really cared for. The location is perfect for students -- safe area, near shops and public transport, and management actually responds when you message them.

Kendale apartments…read more MICE lots of mice! Bad water pressure Slow to NO to fix things Laundry rooms are filthy and appliances never cleaned Glass missing and broken from windows. "Security" doors don't work and have actually trapped people inside. No dependable maintenance, better not have an emergency! No storage in unit and assigned storage units are filthy and exposed to mice and other crawling things. Before Stork took over it was almost worth the $ because they were the cheapest around. Now Stork is in and it's a mess with half a$$ improvements that really aren't improments and the rent has gone from $935 to $1250.

HANDS DOWN - PEACE OF MIND - 100% SUPERIOR AND PROFESSIONAL!!!!…read more Peace of Mind Property Management (POM) gets my 5 Star rating two times over!!!! If you are a landlord looking for true "Peace of Mind" Melissa and her team are the way to go!!!! A little about me I am an 22 year Active Duty Service member Navy who was super skeptical of renting my property and was gonna sell 5 years ago. In talking with a colleague he convinced me that owning a rental is a smart idea and can really generate some passive income. He referred me to Melissa at POM who simply bridged the gap and eased my stresses of becoming a landlord. Today, because of Melissa and her team I am a success, I was able to deploy overseas on two separate tours and leave my home in the palms of her teams "Golden Hands" The day I moved out I turned over keys to a 4 year renter and had "Zero" issues. In Nov 2021, I got the sad news my 4 year renters were moving out end of December. In one months time, Melissa and her team, turned my property over and had new renters placed to move in the beginning of Feb. "Simply amazing". In closing, all I can say is that Melissa is nothing but professional and truly cares. My responses her entire team are within minutes. Additionally, I want to give a huge shoutout to her inspection enforcer :) Nikki Marlatt" and the rental listing agent, Chris Meldrom from "Cornerhouse Realty". They truly came through with getting this all together and once again, have left me with nothing but "PEACE OF MIND!!!! Nicholas K. SCPO, U.S. Navy, Active

Save yourself and avoid POM, they are the absolute worst property managers I've ever encountered…read more My property was completely destroyed with 15K in damages, save your own property and never let them manage it. Communication is abhorrent, zero resolutions and if they want you to spend extra $$ for some special landlord account just know it's complete fraud and total bullshit. AVOID AT ALL COSTS!

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

A good property manager is hard to find. I'd put Next Level Rentals and Realty in the average…read morecategory. Service started out promising in the beginning then concluded sloppily once the end was on the horizon and no money was to be made. There were many belabored emails that just went in circles, offering no resolution and no apology. Two tenants moved out while NLR was managing the property and there were damages unfixed and no deposit credited. For example, after the first tenant moved out we were told to get the carpet professionally cleaned, then replaced altogether in order to rent. The repairs department was the exception, especially the new manager. He stayed on top of the jobs, and communicated before and after.

Resideone was responsive and very professional. Anytime when I have questions or concerns, they…read morecover it. I would highly recommend

Reside One made the whole home buying purchase nice and easy! I highly recommend to anyone in the…read moreMaryland area starting their home buying journey!

The old manager was good. Three Pillars just got a new managers and owner who is not in Maryland…read more She was managing a property I owned and probably lied to me. She told me the tenant did not pay rent. Indeed, the tenant said she told him he didn't have to pay rent. Eventually I saw this in writing. She misled me or lied about the tenant many times to the point where I can't trust anything she says.

Woohoo! As good as it gets! They are attentive to my request. Whenever I've contacted them via…read moreemail and phone, responses have been really quick to both. The owner is a mover and shaker and knows how to get things done. I'll use them again on the next investment property too!!

May have been a competent company at one point, but certainly no longer. In the 18 months we…read moreworked with Ed, his company mismanaged the lead inspection process (costing us thousands), mistakenly charged us for maintenance and repair that was the tenant's responsibility, failed to coordinate with our HVAC company on maintenance and payment, failed to remit monthly payment for the correct amount due, and failed to coordinate and communicate with me regarding the renewal process for the tenants. I would avoid.

I've been using Edward as a property manager since July 2020 (i've used 4 different firms over the…read morepast 15 years). I found him after interviewing about 9 firms, and then went with him after speaking with 5 of his references that he provided. He was very transparent when I first connected him and he would quickly answer questions about his management style, company and staffing profile. Perhaps the worst part about Edward is that its hard to find anything negative about him (LOL). He's just the most even keeled person I've ever dealt with... He deals with everything in a calm, paced manner. He's definitely not pushy, and treats everyone with respect, and has the gray matter to anticipate and work through problems before embers turn into flames (and we've had many embers thrown at us over the years, so he's battle tested at this stage in my eyes). One example: a few years back, the unit he was managing for us had a heating issue. The parts were on back order (early pandemic related shortage), and without asking, he went through multiple hoops to try to procure the parts needed, and then checked the weather report and because of an upcoming temperature drop he went ahead and provided backup heating device to the tenant to head-off a potential heating emergency before it happens. Lets roll the clock forward: While your mileage may vary, for me, I have had several documented occasions when I sent him an email near midnight and he responds within 3 or 4 minutes afterwards. I think one time I sent him an email way later than that which was meant for the next day, and he immediately responded. IIRC, I scolded him slightly for not prioritizing sleep over a low priority email from me LOL... but that's just how he's wired. His demeanor also extends to how he hires his staff. Again, the people he's brought on seem very even keeled and are active listeners. Also, it appears he's scaling his company in a methodical fashion. When I first spoke to him 5 years ago, I think he had about 200 properties they were managing. I know he's grown beyond this, but I haven't felt any difference in the orchestration of the work. This was a huge problem for me with a previous firm where as they grew, the wheels came off. Also, with his being a registered agent in Maryland, I'm already set on using him if we hit the market for anything. He's also served as an honest sounding board a few times we considered moving on something.

We were so pleased to work with Omid to place tenants in our 4-unit rental, he is professional and…read morehas a thorough process. he was able to place all 4 tenants within 2 weeks which exceeded our expectations. we will work with him again

From the owner: At Zima Management, we specialize in providing comprehensive and tailored property management…read moresolutions to property owners like you. Our goal is to alleviate the stress and burden of day-to-day property management while maximizing your returns and ensuring the best care for your property. Listed below are the key services we offer: · Tenant Placement and Screening · Rent Collection · Property Maintenance · Tenant and Owner Portal · Financial Reporting · Tenant Relations · Legal Compliance · Property Cleaning · Real Estate Photoshoot

C street Flats, this was my home for 2 years. The location is a hidden gem of Laurel, it was an…read moreabsolute perfect match for my apartment criteria. It is a quiet community compared to the other apartments in the area and Laurel. Most apartments in Laurel are outdated and expensive, C street Flats is affordable and modern. The area includes beauty salons, restaurants, cafes, yoga studios (Sankofa), and many other attractions. The apartment appliances are updated, offers keyless entry door locks, and most importantly maintenance answers all calls and goes to the furthest extent to ensure the building and appliances are well taken care of. When I moved to MD, C Street Flats was the only apartment complex that I toured. I fell in love with it immediately. Maria locked me in with her personality and Gerald really made a difference with my experience at C street. His ability to empathize, level of professionalism, and dedication to serve the residents at C street made my stay here comfortable. No matter how many questions I asked, Gerald had the answers. No matter how many times I called, Gerald would answer my calls and respond to my emails. Gerald is the heart of C Street! When I moved out of the apartment, it looked the exact same as when I moved into the apartment. The apartments are well kept, and the staff at C street ensure that you're able to call this place your home. I'm going to miss C street Flats! Thank you for a wonderful 2 years!

Be aware that the current (September 2025) process for applying for one of their apartments…read morerequires providing a third party with logon credentials for your bank account, so that the deposit history for your account can be reviewed to verify your income. That became apparent to me only after I had paid the application fee, which is non-refundable. When I discussed this with their office, I learned that they did not support an alternative way to verify incomes.

Peter helped us find our dream townhouse back in 2021, and we couldn't have asked for a better…read moreexperience. From day one, he truly listened to our needs and gave thoughtful recommendations about what would be a good long-term investment versus what might end up being a money pit. He wasn't the type to push for a quick sale--in fact, he pointed out property damage and issues we might've missed on our own, which really built our trust. He stood out among all the other real estate agents we attempted working with. Thanks to his guidance and expertise, we ended up getting our top-choice home in just eight days! The process was seamless from start to finish. Even recently, when we needed to relocate, Peter offered to help us find renters and has continued to be supportive. We'll absolutely be working with him again when it's time to sell. As first time home buyers, we felt we got amazing value for the services provided. Highly recommend Peter and the Red Cedar Real Estate team for anyone looking for a knowledgeable, genuine, and reliable agent.

Peter and his team are exceptional, highly responsive, and well-informed. We met Peter in 2015 and…read morepurchased a home in Maple Lawn. The best way to describe Peter and Red Cedar is high touch, white glove - concierge service. Peter knew the market and had a powerful team of equally adept realty professionals. Nothing happened without Peter's knowledge and he always focused on what was best for us: Initially meeting through closing. Here's where the professionalism goes to another level - Peter builds relationships with his clients, throws mixers, and checked up on us a couple of times per year. And, he DIDN'T ASK US FOR THE NEXT DEAL each time he subtly checked in on us over 5 years! He and his team cares about you - long term not just to get a sale. After 5 years of relationship building, we called Peter and the Red Cedar team for support. He came over. We completed representation paperwork, his AMAZING 360 degree Ariel and interior video/photography genius turned up and transformed our house into a buyer's beacon that sold our home within 24-48 hours of posting - FULL PRICE OFFER!!!! This is Red Cedar - all day long. After getting an offer, Peter and his team coordinate every document, appointment, and follow-up like a well oiled machine. The signing appointment was completely painless without any hiccups in the paperwork or payout - again, Peter and Red Cedar are professionals and the service providers (Ex. Title Company) were exceptional too. Thanks Peter and Red Cedar for your exemplary support, education, and caring over 5 years!