We recently had an older Howard Miller clock repaired here. The proprietor was knowledgeable,…read morepersonable and prompt. We are grateful for his excellent service. He was not cheap, but our clock is once again in great condition and working beautifully. Highly recommended.

Bringing a handful of watches for battery replacement I was treated quickly and efficiently and…read morepromised a 60 min window. Returning in an hour they were ready to go and all ticking. Buchkosky does repairs on all types of jewelry a handy specialty during the quiet post holiday period. Most of the displays are for rings in the brightly lit store.

We found my beautiful ring at Buchkosky. It's a one of a kind. Other stores had rings that were…read morejust like the one right next to it. We are very pleased with this purchase. Thank you

Bought some gold earrings for my wife, Nicole, and Todd were super helpful in helping me pick out…read morethe perfect earrings for her. They even ordered a few options for her to try out and let us pick the one we like. Very fairly priced.

Johantgen Jewelers worst work ethics and customer service!…read more Brought in my Citizen Capri watch for repair to Johantgen Jewelers in Crystal, MN. It had stopped working and I had replaced the battery. In the process the hands had fallen off. My fault. I dropped the watch off with the instructions to reattach the hands. A few days later when the watch was returned to me: 1. One of the hands was completely missing. 2. I was told the watch was no longer working. 3. The dial number indicators at 1:00 and 3:00 were missing altogether! 4. The stopwatch feature now zeroed to the 3:00 position rather than the 12:00 position. 5. The second hand no longer ticked at the 7:00 through 12:00 second indicator marks on the dial. I returned the watch to Johantgen Jewelers and was told it would cost another $200 in addition to the $35 I had already spent for the original repair! The owner of Johantgen Jewelers is also the watch repair guy. He proceeded to try and lay all of the blame on me for the list of issues that he himself had caused. He became very upset and defensive when I stood my ground, and started yelling at me that it wasn't his responsibility to correct the issues that arose while the watch was in his care. He obviously knows very little about watches, nor how to repair them. He then hung up on me in a rage. I will be contacting the BBB in an effort to protect others from this type of manipulation.

Raza is very skilled and honest!…read more I took my watch for repair to the 3 other jewelry/watch stores in the mall and no one was able to fix it, one refused to take on the job as it was risky, one said they don't do repairs and last one did not want to fix it because I did not buy it from them and then I found Raza as I was walking by the food court. He looked at it and said that he can get it done within 20-30 minutes and shared the cost upfront which surprisingly was very reasonable compared to what I thought it would cost. And long behold, he sure did fix it within 30 minutes. He shared pics of the work performed also, again skilled and honest! I will definitely be recommending people to him as he just does not do jewelry and watch repairs but also sells some pretty nice jewelry and watches. Looks like his shop can get real busy but it is definitely worth the wait.

I'm so glad I found Raza Jewelers, my new go to for watch batteries and miscellaneous jewelry…read morerepairs. I'd been going out of my way to WBL to a franchise I will not name, so finding a closer alternative to me and being able to support a small business owner is a huge win. This place is a kiosk right across from the food court. I came in for a new watch battery and was greeted right away by the friendliest guy working in the mall that day. It took only about 10 minutes. They've got some good stuff in the cases to check out, so it could be dangerous to linger, you might end up coming home with some new pieces. The service was super fast, ultra friendly, and the cost was reasonable, along with a one year warranty on the battery. Can't beat that.

I needed my wedding band a little bigger and buffed around the sides…read more This group did an awesome job in a timely manner and completely reasonable price! I will be going back to them after the wedding to have my wedding band and engagement ring welded together.

I needed a new battery for my watch and saw this business after getting my nails done at Nail & Co…read more next door. I stopped by and was in and out within 10 minutes. I was addressed immediately and had a friendly conversation with the gentleman working. Great experience and I will be back!

Great store with quality jewelry. Good staff to help you with special items. Easily located right…read morein the center of town. Beautiful diamond pendants.

I brought a bracelet into have a crack repaired and they soldered two of the links together and…read morebroke the other side of the bar that was already cracked and didn't fix it. The repair job looks awful. I have had the same thing happen here with my wife's ring and they told me to bring it back to make it right and they made it worse they told me to do the same with the bracelet however I am not going to let them damage my jewelry anymore. Do not go here for repair work.

I cannot recommend White Bear Lake Jewelers enough, especially their master jeweler, Ben. I wanted…read moreto upgrade my center stone, but because my ring has a unique two-sided tension mount, multiple other jewelers told me it was impossible without destroying the ring. Ben was the only one who found a way. He removed the original tension setting entirely to create a blank canvas, then molded and recreated a brand-new tension setting from scratch specifically designed for my new stone. He managed to do this while keeping the rest of my original ring exactly the same. The result is so seamless that it doesn't look like a modification; it looks like the ring was originally designed this way from day one. Because my ring is over 20 years old with numerous side diamonds, Ben performed a full inspection and caught several issues I hadn't noticed. He secured loose stones and corrected a faulty previous repair, fine-tuning the piece until it was objectively a brand-new ring. Ben was also a great partner in sourcing my diamond. I was very particular about the specific grading specs I wanted, which made it challenging to stay within my budget. He navigated the search and found the perfect stone. If you have a complex vision or a sentimental piece that needs expert care, go see Ben. He exceeded all my expectations.

I've had a couple repairs and resizing done here. Service is friendly, they're fast, and they're…read morereasonably priced. Most recently, I broke a necklace chain and needed the link repaired. I brought it to a well known retail jeweler in Maplewood by the mall that was close to my home. The quote was in the HUNDREDS of dollars, about 3/4 the cost of the necklace and the repair would be three weeks. I snatched my busted necklace and ran out of there and straight to White Bear Jewelers. Not only was the price reasonable, they estimated one week for the repair, but surprisingly they called me same day. They repaired it early. I'll never go anywhere else.

excellent workmanship, respectable, and very reasonable. i have all my friends go to him if they…read moreneed work done on their jewelry. Ive been going to Ron since the late 1970's, early 1980's.

It was an amazing experience! Ron is wonderful and my ring looks beautiful. Fast service at a good…read moreprice. I strongly recommend it.