This was a perfect experience. I would highly recommend using this service for deep cleaning…read more They did a great job, worked so hard, were so quiet i hardly knew they were here. My house looked great when they were done. Such hard workers and so professional. The quality of the service could not have been better. I'm going to sign up for regular cleaning! My house was so clean I thought i should move out, so as to not spoil their hard work. I have what seems to me to be a billion mini blinds and they are all dust free! That takes dedication to a job well done. Hire them, you won't regret it!

Can't say enough good things about this company and their services. I live in a different state and…read morepurchased a deep clean for my mother right before she had company so she didn't have to stress about it. Chose Turn Key based on their reviews from another site and the prompt response from the owner. The cleaning lady arrived early and waited until right at 8 to ring the bell. My parents called me after she left saying they were absolutely blown away by the job she did. She was incredibly thorough and their home looked amazing. Very pleasant owners and employees. I would not hesitate to recommend their services!

The crew was terrific, and they did an excellent job. My husband hired a different company to deep…read moreclean the house before I left rehab after a hospital stay, so I can compare.

Derek has been caring for our home for almost 2 years now and we could not be happier. Derek is…read morepunctual, pleasant, and does a terrific job. 10/10 recommendations. Thanks Derek!

I haven't had my home professionally cleaned and while I considered asking my neighborhood fb group…read morefor a suggestion, I decided to go corporate due to having full insurance and a satisfaction guarantee. I called a couple places and another cleaning company said it would be 3 weeks for them to get to me. Initially MM had a wait as well but I asked if they had any flexibility and they made it work for me to get in just a few days after I called. Phew! Communication was excellent - they called when they were on the way and let me know when they were finished. I requested a deep clean so it was over 4 hours. I was very pleased when I returned home and it was sparkling!

I ordered and paid for a deep cleaning service. This is what they left when they were "done". I…read morewill not hire them again.

These 2 business partners Laura& Kaeby? , are just heaven sent. They went above and beyond cleaning…read moreboth bathrooms,vacuuming doing additional that I did not include. I do not want to touch anything to mess it up! They were friendly, professional, very kind, great communication and I received a discount on my first cleaning, cause I found them through the yelp app..I used another service, and the lady did a wonderful job excellent. The other company lures you in with a special discount then automatically put you in a 6 month cleaning contract plus membership fee every month . Well I will not be using them anymore, I will continue to use Good Hope because this service is greater and more financially reasonable,I am on a fixed income. Thank the both of you once again for a very immaculate spectacular cleaning! I will definitely be contacting Good Hope again for more services! God Bless!

I have only used this service two three times but love it so far! Reasonably priced and quality…read moreservice. They leave my house sparkling each time. I generally just get a basic clean. This one time, my puppy decided to test our patience and I had to ask if they're able to come last minute on a Sunday and they did which was AMAZING. I have only requested a general clean for my 4BR3B house and they've done well. Look forward to some deep cleaning next!

There was a misunderstanding on the day I needed a move out clean .... Alondra made it happen on…read morethe day I needed. The house was sparkling clean. The selling agent asked for her business card because she was that impressed. If you're looking for someone to do a fantastic job reasonably priced .... Give CB Sweet Home a call. I know I will use them again.

The cleaning person we used in the past was no longer offering services since they were moving out…read moreof state. They did recommend Jamie at J & K cleaning services. We called Jamie and she immediately got back to us and scheduled a day and time that fit into our schedule. Jamie was on time and brought all of her own cleaning supplies. She was amazing and did a deep clean in every room. Very polite/nice and made sure everything met our expectations. Very professional and would highly recommend her to everyone. A+ all around. We will be using her for our cleaning services for now on.

I called and spoke with Cheri, the owner. In under a minute, I had a quote for semi-monthly…read morecleaning. I was on the schedule for the next week, and boy was I impressed with the person they sent out. There were no overpowering smells, and the cleaner was very courteous, which was great since we're both working from home right now. The house sparkled like the day we moved in!

The cleaning service itself is fair to good, and when the team is able to complete the job, the…read morequality generally meets expectations. However, communication is a major issue. There have been multiple instances where employees in orientation were brought into my home without any prior notice or approval, which is concerning as a homeowner. They change your routine maid with notifying you and act as you are a problem when you ask why there was no communication on thier part prior to an unknown maid arriving at your home In addition, last-minute cancellations happen frequently on their end. Despite this, they still enforce strict cancellation policies for customers. After years of loyalty, being charged for a single emergency cancellation felt unfair and disappointing. Overall, the cleaning quality is decent, but the lack of communication and inconsistent scheduling policies make it difficult to fully recommend this service.

These two guys from first serve, Austin and Corbin, did in about 30 minutes what four of us…read morecouldn't achieve in 3 days and for half the price. (Just for the record they probably could've done it in less time had our carpet not previously been royally messed up). Not only that, but they came back two days later to guarantee they effectively scrubbed out all the residue left in our carpet. For context, my family came over to help my boyfriend and I clean our condo's carpet ourselves, since our cats had pretty much decimated sections of our carpet with cat urine and vomit over the years. Between deep cleaning with rental equipment and drying the carpet with three rented industrial fans, we invested about $300 and 3 days of labor ourselves. Wish I could say it was worth it, but after all was said and done, we were left with residue filled carpet that felt worse than we started (I've since been informed I over saturated our carpet in cleaning solution which left behind that gross sticky residue - don't believe the ratios on the damn bottle). It left my feet with a grimy black substance on it, and also, because who doesn't love a cherry on top, the smell of cat urine still persistently lingered like the ghost of Christmas past. Frustrated to say the least, we caved, called in the professionals, and after seeing their results I can confidently say I'll never deep clean a carpet myself again in this lifetime. Just call in the pros. The first day, they were in and out in less than 30 minutes total and that was after they sprayed some extra enzymatic solution to kill the incessant pet odor everywhere. They even came back when I'd called and said the carpet still felt sticky in some areas, and again were in and out in even less time than before. True champs. They were efficient, friendly, professional, non-judgmental (can't say I'd be the same if I walked in and saw some of our gnarly cat stains), communicated everything patiently, and they were just amazing in general. Wish I could give more than 5 stars.

Todd from First Serve committed to cleaning my flooded basement with a $2500. The water in my…read morebasement actually receded automatically. Their job was to just dry the wooden stumps and clean the basement. The quote itself was very high but I did proceed with it due to limited time and urgency. As a part of their job, they were supposed to return my basement in a cleaned state. However, they added this activity as an additional cost when it should have been part of the job. Als,they took an additional day and inflated my invoice by about 25% higher to $3050.when cleaning to the target drying level should have been their intention from the get go. Further, they threatened to lien my property and foreclose it for not paying this extra $500. They did not ask for verbal approvals for the authorization to proceed with the increase in costs. They are resorting to corporate holliganism. Giving inaccurate estimates and inflating invoices, adding additional labor and costs that should have been covered as part of their estimated and quoted work. Please stay away from First Serve. Integrity, accuracy and feedback from the customers are important but they wouldn't want to accept it.