I hired this company for a deep clean hoping it would help me get my home back in order during an…read moreextremely difficult time in my life. Unfortunately, it turned into one of the worst service experiences I've ever had. During the cleaning, the crew broke my television and a utensil crock, yet the owner refused to take any responsibility for the damage. On top of that, the quality of the cleaning itself was careless and unprofessional. Wall pictures were left crooked, the attic light was left on, and the liner from my bath mat was thrown away without asking. The most alarming and unacceptable issue was that the crew left my front door wide open when they left the house. It remained open for hours until my daughter came home from work and discovered it. This is an extremely serious safety issue that never should have happened. When I contacted the owner to discuss these problems, instead of showing concern or attempting to resolve the situation, they were condescending and dismissive. There was no accountability for the broken items, the careless work, or the security risk created by leaving my home open. I had reached out for help during a very vulnerable time -- after multiple deaths in the family, losing our senior dogs, recovering from a chronic illness, and managing renovations on a second home while my primary home had been neglected. I trusted this company to help bring some relief during an already overwhelming period. Instead, the experience added more stress and frustration. If you are considering hiring this company, I strongly recommend thinking twice. Based on my experience, there was a complete lack of care, professionalism, and accountability.

Needed a one-time cleaning for a house I was renting. Work was done well, and as requested buy a…read moreconscientious crew. I even got a follow-up text message to confirm everything was done to my satisfaction. Yes, I would hire them again.

Great job! From communication, arriving on time, to friendliness and professionalism. They did a…read moregreat job cleaning our hallway stairs, foyer, bathroom and kitchen tile floors. The floors look brand new. I will definitely use this company again and highly recommend them.

This is the second time I've used Stanley Steemer for carpet cleaning in our house. And, just as…read morethey did the first time everything was done efficiently and professionally. Evard and his partner Z were very knowledgeable worked together as a team to insure our carpet was done just right and to our satisfaction. I've used a few other chemical dry cleaning companies over the years with poor results. Stanley get the job done with nice results. We will use them again in the future.

The cleaning ladies were so nice and very efficient . I never hired a cleaning company before. , if…read moreneeded I will definitely go to this company again. They worked efficiently and effectively. I am sure it helped since the place was empty. I was just happy, because with my medical condition I would not have been able to do it . Thanks again so very much

Lori takes care of both our business and our home. She does an amazing job. Very professional. I…read moreget a text message reminder before and one to let us know she's done. We trust her to take care of us and she has delivered beyond our expectation. My wife and I are running around constantly and its nice to have that piece of mind. Thank You so much Lori and fellow Yelpers I recommend her highly.

I found Emy through a myriad of links and comments as I was looking for a crew to de-clutter and…read moreclean a house that was one step away from an episode of Hoarders. Emy was immediately responsive, surveyed the house, and collaborated with me on a plan of action. Armed only with a rough outline of what to keep/toss, she and her AMAZING crew cleared out, organized, and thoroughly cleaned a 2400sq ft house in just 1 day. I'm still in awe. If Crystal Clean can do that, imagine what they could do for a normal situation. Big or small, Emy's team is the one to hire. I can't recommend them highly enough.

We hired Crystal Clean to clean up our new home that was dusty from sitting vacant since the…read morebeginning of summer. Emy came out to survey the home and found it odd that we wanted the place to just be quick cleaned before any work done to the house. We are not doing any major renovations just teardown of kitchen cabinets replaced with new ones (the counter top and sink were all staying), basement (foundation, HVAC) and roof was going to be done as well. My husband and I will be staying in the house during these construction work and I have terrible allergies which I should of mentioned but I found Emy a bit intimidating. She found our request to be very odd since folks usually request cleaning before move in not before any type of construction done. It made me a bit uncomfortable and honestly it wasn't an odd request since she walked around and noted how dirty some things were. Either way my husband and I really liked the customer testimonials and pictures on their website so we hired them. $600 was the quote we got and we thought it was fair since we really wanted a lot of the dust and dirt gone for a 2,200 square foot home. Emy scheduled us immediately even though she said the day she put us down for that her crew is pretty busy. Again we trusted her. The day of the cleaning schedule came and only one guy showed up at 10:30am . He said he wanted to set up for the crew and that the crew will come help him a little later. Well at around 3pm, my husband told me the rest of the crew was a no show and they will not be helping this poor guy. I wasn't present for the cleaning because again I have allergies and wanted to avoid all the dust and debris being shuffled around during cleaning. The amazing solo cleaner (I was so upset that my husband did not catch his name) did an amazing QUICK cleaning throughout the house. He got every spot we requested during Emy's consultation and he finished everything in about 5 hours. I'm glad this was not a deep cleaning job because I would of been extremely upset knowing one guy was doing all this hard work at such limited time when it's suppose to be a crew of people. I wanted to give them 3 stars but the solo worker earned them the extra star. I'd give the guy 10 stars and Emy's terrible scheduling 1 star, we didn't get the crew that she had promised us. We are happy with the work this awesome gentleman did for our house but unfortunately will not be rehiring Crystal Clean ever again. The next cleaning we wanted them for was before move in but after this experience and seeing how much stressed they put their workers through, we will look elsewhere. They also don't hand out receipts after the work is done. it was very unsettling paying cash and not getting any type of receipt.

Let's just say this was the house cleaning I didn't know I needed. Scheduling was so easy because…read morethey returned my call so quickly. The ladies were on time, efficient, friendly and worked non stop. This was the best deep cleaning my refrigerator and stove have ever had and my bathrooms looked brand new when they were done. I already scheduled my next appointment. If you're looking for an honest, hard working cleaning company this is the place to call.

I called in an emergency for next day service and Al fit me in! His technicians came in and deep…read morecleaned and added personal touches! Amazing service, communication and follow through!

Anita is amazing! I reached out to have our office cleaned, and she responded quickly with a…read morescheduled date and time -- and arrived right on time. She and her helper did an incredible job! Everything was spotless and smelled fresh. I was so impressed that I booked them for monthly maintenance cleanings. If you're looking for a reliable, detail-oriented cleaner, Anita is the one to call!

My mom was moving and selling her house. Anita came to clean the house after the movers came and…read moretook everything. It is now ready to be put on the market and shown! Anita was amazing. She is extremely responsive, reliable and does a great job! Her price is very reasonable as well. I would highly recommend using Anita's Cleaning for all of your cleaning needs.

I used this company and I would not recommend it, unless you want your house cleaned with used rags…read moreand dirty swifters and a filthy mop that is used in numerous homes before they come to you my home, my home was never clean I would use a different company and I was throwing away $400 a month owner waited a day before she was supposed to come to tell me she was raising me unprofessional!

I recently lost my wife who did the cleaning. I am unable to do it as I have physical limitations…read more I saw a woman with a Mop and Shop shirt two doors away so I got a business card and gave them a call. The owner came over and gave me a price which was very reasonable. They did a fantastic job. I almost couldn't recognize my house. They far exceeded my expectations. Great people, great service, great price. They even fixed my toilet seat! I will have them back regularly. Highly recommended.

I am looking to a cleaning service for my home which I wanted to start in the Fall. I have sent 2…read moreemails in the last month and they have never responded. I will look elsewhere!

I have been extremely happy with this service and I feel the price is very fair compared to other…read morequotes I received. I only do a monthly service and it's such a treat when the girls come and my house is gleaming again. I read a few of the other negative reviews. It's unfortunate that people run to the internet if they have a miscommunication. I recommend this service highly.