I hired this company for a deep clean hoping it would help me get my home back in order during an…read moreextremely difficult time in my life. Unfortunately, it turned into one of the worst service experiences I've ever had. During the cleaning, the crew broke my television and a utensil crock, yet the owner refused to take any responsibility for the damage. On top of that, the quality of the cleaning itself was careless and unprofessional. Wall pictures were left crooked, the attic light was left on, and the liner from my bath mat was thrown away without asking. The most alarming and unacceptable issue was that the crew left my front door wide open when they left the house. It remained open for hours until my daughter came home from work and discovered it. This is an extremely serious safety issue that never should have happened. When I contacted the owner to discuss these problems, instead of showing concern or attempting to resolve the situation, they were condescending and dismissive. There was no accountability for the broken items, the careless work, or the security risk created by leaving my home open. I had reached out for help during a very vulnerable time -- after multiple deaths in the family, losing our senior dogs, recovering from a chronic illness, and managing renovations on a second home while my primary home had been neglected. I trusted this company to help bring some relief during an already overwhelming period. Instead, the experience added more stress and frustration. If you are considering hiring this company, I strongly recommend thinking twice. Based on my experience, there was a complete lack of care, professionalism, and accountability.

Needed a one-time cleaning for a house I was renting. Work was done well, and as requested buy a…read moreconscientious crew. I even got a follow-up text message to confirm everything was done to my satisfaction. Yes, I would hire them again.

BEST house cleaning service around with the most reasonable rates!! We were blown away by their…read moreprofessionalism, reliable communication and attention to detail. Our house has never looked this good!! Highly recommended. We can't wait to have them back!!

Shane and Cami are reliable, responsive, very reasonably priced, and conscientious about their…read morework. I had many different proposals and could not be happier that I chose them!

Outstanding Service from FreshStep! Highly Recommend!…read more I recently purchased a new home, and after moving in, my movers had left my belongings dirty, including my vents, sofa, and rugs. I reached out to FreshStep to get everything cleaned, and I couldn't be happier with my decision! From start to finish, the experience was excellent. The staff was incredibly respectful, friendly, and professional. They took the time to explain everything they were doing and, most importantly, why they were doing it, which made me feel comfortable and confident in their work. I really appreciated how knowledgeable, patient, and helpful they were throughout the entire process. Another huge plus was the price! Their services were very affordable, especially for the quality of work they provided. It's not always easy to find a company that offers great service, fair pricing, and genuinely nice people, but FreshStep delivered on all three! Moving into a new home can be stressful, and FreshStep helped make the process so much easier by getting my vents, sofa, and rugs cleaned and fresh again. I truly appreciate their hard work, professionalism, and attention to detail. If you're looking for a reliable, affordable, and professional cleaning company, I highly recommend FreshStep! You won't just get great service; you'll also get a respectful team that takes the time to explain their work and make sure you understand what they're doing. Thank you, FreshStep, for a great experience! I will definitely recommend you to family and friends!

I used these guys recently to clean my sofa, I have a few pets and honestly, I thought it was too…read morefar gone. I was honestly really skeptical, but they came in and made it like NEW again. They were polite, efficient, did an all-around great job. I would recommend them to anybody looking for any sort of steam cleaning.

About three months ago, I hit rock bottom. I desperately needed help with the housework. I had a…read morenegative experience with a different cleaner about a year earlier and was traumatized. However, the need for help was greater than my fear, and to make a long story short, I found Radiant Cleaning. At first, all I needed was a boost--someone to come in and do a deep cleaning. It was like hitting the "restart button" and getting a head start on the housework. Alexa, the owner was prompt in her response to my inquiry and a few days later, she come over to assess. It would take 6 hours and a full team of cleaners to do the deep cleaning. They worked swiftly and stayed focus. They cleaned parts of the house that I didn't realize had gotten grimy. Afterwards, the house looked and smelled fabulous! It was a no-brainer to ask if Alexa and her team could continue to help with the housework so that I could use what little free time I have to be with my family. Radiant Cleaning gives me the chance to relax, in my extremely clean house, and enjoy being wife and mom. Radiant does amazing work! Alexa takes time to get to know you and your needs. She is highly organized, so when you ask her to do a few extras, she will get them done. She accompanies her team and does a final walk through, ensuring that the job is perfect. She asks you to also check and if you find something, she fixes it immediately. But to be honest, the fixes are few and far between! I highly recommend Alexa and Radiant Cleaning! If you live in her service area and need help with keeping the house in order, do yourself a favor and secure her services.

Unparalleled prompt, dependable, thorough and reasonably priced cleaning services performed by…read moregreat people! The job they performed was challenging and they handled it superbly!

Cleaning service was confirmed over a week ago and no one showed up. I had to find another company…read morelast minute to clean my property. I will not recommend this company to others.

I retained Turnover Cleaning Pros three times. First time,…read morethey didn't confirm my request, made two weeks before the day I asked for them to be here until the day before. Three person crew promised, two showed up. Second time, they did confirm. Three person crew promised, two showed up. The cleaners were hard working and spent some additional time to try to make up for the missing third, but they had other engagements. Third time, they never acknowledged my request made a week before my requested date, at all. Both my preferred time and my alternate date went past without hearing from them. That was the third strike. Not a company I can rely on.

I would highly recommend Joanne's cleaning service. she is very thorough and does excellent work.read more

He worked non stop and meticulously. His price was very fair and I would strongly recommend him. He…read moredid a deep thorough cleaning and I will have him bimonthly.

Ryan was wonderful to work with us. With less than 24 hour notice, he arrived on time to do a deep…read moreclean of my sisters home while she was in the hospital. He was efficient and thorough and considerate. We hope to have him back again.

Not sure what's going on with her business but I have to tell you she screamed at me now I just had…read morea stroke she screamed at me because she tried to bamboozle me and get me to deep clean which I already did the month before by somebody else and she wouldn't give up she told me a price of $150 but then she said deep clean 250. The girls are very nice but they did not speak English you had to translate to an app. She actually pulled them out because I wouldn't get the deep cleaning after we settled on the 150 she tried to get $300 out of a small apartment that I live in. What a rip off I wonder if she pays taxes on her business I'll have to find out. No one screams at me and a businesswoman she's not no class at all.

They did a very good job for our initial deep cleaning but services went downhill after that…read more Rushing through cleanings, very hit or miss results, and from the unoccupied area of my house always sounds like NO care is being given to anything that could potentially be fragile. I've had to send photos immediately after cleanings were finished asking why certain areas still look untouched and today was my last straw when my doorbell cover mysteriously broke during a cleaning and was swept into a corner of my house behind a door that the team swears must've happened while they were not here, even though that is impossible. I understand mistakes happen, but this feels like a blatant issue that was intentionally hidden. My point of contact was very rude when I asked about what happened, I also didn't love how it seemed to be different employees coming each cleaning rather than a standard set of employees. If you are looking for a one time deep clean, they may be worth it, but I definitely do not recommend for ongoing cleanings.