The Cleaning Authority - Downingtown

3.2 (11 reviews)

Home Cleaning, Office Cleaning

Closed • 8:00 am - 4:00 pm

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Services - The Cleaning Authority - Downingtown

Commercial deep cleaning

Commercial move-in or move-out cleaning

Commercial standard cleaning

3 More Services

Deep cleaning

Maid services

Move-in or move-out cleaning

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The Cleaning Authority - Downingtown - Home Cleaning Near Me - Exton, Pennsylvania

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Patty S.

4 years ago

The first cleaning was wonderful!! However the 2nd, 3rd and 4th were disappointing! The two women who cleaned this week were in and out in 1 hour and 15 minutes- I couldn't even tell they had cleaned. Very disappointing- was excited about the comprehensive list of things they clean. Too bad they don't actually follow it. read more

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Mike C.

7 years ago

I've used the Cleaning Authority of Downingtown for a number of years now (8? 9?) and at multiple apartments/houses. They do a great job, and the owners stay involved to ensure the quality is high. Recently, I had team 9 (Lou and Nikki) clean my home and they did an amazing job. I'm a very satisfied customer! read more

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Deborah H.

Mike we greatly appreciate your thoughtful review of our services.…

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Toni T.

4 years ago

This place is a rip-off. Charged me for a cleaning that they didn't do. Two women showed up to clean my 1 bedroom apartment and were done in 1 hour. I came back into my apartment and the baseboards still had dust on them, fingerprints on my stainless steel appliances, film on my bathtub walls and dust still under my bed. When I called to complain they told me there was nothing they could do. I even called the corporate headquarters and they told me that since they were a franchise there was nothing they could do and I needed to resolve with the local. I paid over $175 dollars for crap. My advise is to run from this place. They stink!!! read more

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JW Y.

8 years ago

We have been getting our home cleaned by the Cleaning Authority team for several years. Before them, we had several other companies that did a sub-standard job and sometimes even downright pretended to clean while goofing off. But Cleaning Authority was different from those other companies as the company had set procedures, clearly defined tasks, and a quality check process to check on their own work. Laura and Mary helped us out this week (Laura has been helping us out for quite some time) and as usual they left the place nice and clean and ensured that all the corners and hard to clean areas were taken care of. Thank you. read more

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Deborah H.

Thank you Brian! We've certainly enjoyed serving your family and…

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John D.

7 years ago

I don't think cleaning services ever clean as good as you'd like, but The Cleaning Authority was conspicuously bad. We used them for about 6 months, bi-weekly and we were constantly seeing shelves undusted, floors not cleaned and beds made as if they were tossing rags around. Heaven forbid they should open a glass cabinet door to dust or move a light piece of furniture so they could get to the exposed area behind it. Underneath couches and chairs it was a jungle of dust bunnies and dog hair. They're responses to criticism was somewhere between defensive and hostile. read more

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Dave P.

7 years ago

Top notch cleaners. Always surprised how far above and beyond expectations this group goes. Very reliable service at a reasonable price. Team 11 (Emily and Lou) are top notch. More satisfied with this company than I have been with any other service I've used over the last 20 years. read more

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Deborah H.

Thank you for this kind review Dave! We’re so pleased to hear you’re…

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Alex W.

11 years ago

We have used many cleaning companies and by far our favorite is The Cleaning Authority of Exton. The house cleaners do a great job and the office team is always available to help you with scheduling your service and any questions. read more

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Sandra K.

8 years ago

This company does a great job. I've used them for regular weekly cleanings and for move out/move in deep cleanings and each time I have been more than satisfied with their work. It's great to be able to talk to someone on the phone if I have a question and both Matt and Mary are extremely helpful and prompt in responding. In fact, one of them is very likely to pick up the phone as soon as I call. No long wait times. Jackie & Karen are the team members who clean our house on a regular basis and both of them do an outstanding job. They come in during the day while I'm at work and I've never had concerns or problems associated with them when I'm not at home. It's also great when we come home after a long day and work and find a clean house! read more

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Deborah H.

Thanks for your kind words Sandra! You’re a terrific customer too!

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Denise G.

8 years ago

I have been using Cleaning Authority of Downingtown for about a year now and I am very happy with their service! They are always so nice and professional when they come, and do a great job cleaning! Great attention to detail and always go the extra little step! Special thanks to Mary, Laura, and Sharlae! read more

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Deborah H.

Denise,…

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Lorelei F.

10 years ago

We used The Cleaning Authority years ago for biweekly residential service before moving out of the area. At the time we were fairly satisfied. We noted that some areas were occasionally missed, like ceiling fan blades, but were not overly concerned and did not make any complaints. When we returned to the area recently, I contacted them to set up regular service again rather than begin researching new companies. I received a phone call where the woman indicated she remembered us as previous customers, and I was impressed. Her first concern was why we had stopped using their service, which I explained. She then explained that she recalled the cleaning crews had some difficulty with our home because we had young children, and she related that they felt that the children were undoing their work. I was quite surprised at this, as I cannot imagine we are the only customer with young children, and we had never complained about their work in any way. I indicated to her that we do still have young children, and realize that children make messes, but would make every effort to be out of the home during cleanings. She told me she'd call back to schedule cleanings, and I never heard from her again. I think it's appalling that a business would tell a customer they'll call them back and never do so. I would have appreciated if she had told me then that, for whatever reason, they could not accommodate our needs. I also think it's incredibly strange for a cleaning service to complain about the customer for having children. In the end I'm grateful this went the way it did, as I've found a much more reliable company and am extremely pleased with their work. I would not recommend this business. read more

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Mary Beth P.

10 years ago

Very inconsistent. Management doesn't want to hear feedback. Accused me of lying when poor service.

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Deborah H.

The Cleaning Authority has proudly served the Downingtown community…

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More info about The Cleaning Authority - Downingtown

629 N Pottstown Pike
Exton, PA 19341
Directions
(610) 616-5805
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Visit Website
http://www.thecleaningauthority.com

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Squeaky Clean Service

(2 reviews)

It is a rental unit and we needed a room clean room clean. Kristin from Squeaky clean service was…read moreamazing. Her and her team were very professional and did great job! They were also very good at communicating with me about what they were doing which I really liked. We will be using them again for sure! Thank you Kristin and Squeaky clean service!

Service was spectacular! Windows, baseboards, doors (inside and outsude) walls, floors (mopped and…read morevvacuumed. Cleaned everything from floor to ceiling! Highly recommend!

Nice Price Solutions

(1 review)

I have been using their services for the past few years and I have piece of mind knowing to trust…read morethis company. Jen is very thorough and literally the best prices for cleaning your home. She goes above & beyond the cleaning. Tyair is great with floor cleanin. They work great as a team. Honestly you can't get any better.

From the owner: Nice Price Solutions is here to accommodate your residential and commercial needs with professional…read morecleaning services, carpet and upholstery cleaning, and other floor care needs. Serving you with over 10 years of experience.

Rasing Carpet & Air Duct Cleaning

(58 reviews)

John came to my house to clean the carpets and tiles. He showed up as communicated. He prepared…read moreeverything and did the job carefully. He is not hesitant to answer additional questions about cleaning. We are very happy with his service. We will bring him back to do power washing of gutters and siding shingles.

Right off the bat I knew I made a good choice selecting Rasing to clean my carpets for the simple…read morereason that he showed up right on time. John said he would be at my door at 8 Am and at 8 Am he was. John works very efficiently and did a great job cleaning our rugs at a reasonable price. (see photos) He even cleaned the risers of our steps.

Lesly Cleaning Services

(2 reviews)

WOW!!! Lesly did an…read moreabsolutely incredible job. My home looks and feels brand new -- she didn't miss a single detail. You can tell she takes real pride in her work. Hands down the best cleaning experience I've had. I'll absolutely be booking her again and recommending her to everyone I know.

fairly priced, trustworthy, efficient and effective. they come when they say they will and are good…read morewith our dog and grandchildren.

DB Cleaning Services

(64 reviews)

They were very mindful of not breaking things. They did an amazing job on the refrigerator/freezer…read moreand cabinets. My carpet and chair look brand new! After double checking everything I am satisfied with their cleaning and appreciate that they did fix the problem areas as soon as I mentioned it. They were very attentive the second time around so I do appreciate that and they made sure that I was happy with the service! I was a little disappointed that attention to detail wasn't more of a focus. There were several areas that were still dusty and not fully cleaned. I had to go around and double check everything was properly deep cleaned. I do understand that checking is part of the 100% guarantee, but I wish I didn't have to ask them to go back and re clean some areas For $600 worth of cleaning (including rug and chair)...I shouldn't have to follow people around after they are done to ensure everything was thoroughly cleaned. But overall a good experience. I would potentially use the In the future...it's just very expensive. My place does feel very clean though.

I had an absolutely awful experience with this company. Do not be fooled by the positive reviews…read more They advertise a "21-point cleaning checklist," yet many basic items--things that had been cleaned previously during a regular cleaning--were not touched at all. We paid for an extremely expensive deep cleaning, and the results were completely unacceptable. They sent four people to the house, yet upon inspection, large portions of the home were still dusty, dirty, and clearly ignored. Several surfaces were visibly covered in dust. This was not a deep clean by any definition. They removed trash from the cans but did not replace any trash bags, despite specifically asking us to provide them ahead of time. That alone shows a lack of attention to detail. Even more concerning, we completed their pre-cleaning form and explicitly requested extra care around the computers in our home. This request was completely ignored. The floors were over-mopped, causing water damage that short-circuited a computer, resulting in $150 out of pocket for a replacement part. After I raised these concerns, the company reached out and offered a partial refund, acknowledging there were issues. However, the refund was never issued, and they never followed up or contacted me again. This lack of accountability only added to an already frustrating experience. Between the missed areas, careless work, damage caused, and a refund that was promised but never delivered, their claims feel misleading at best and dishonest at worst. I am deeply disappointed and do not recommend this company to anyone, especially if you are considering a deep cleaning or have valuable items in your home.

eMaids Of Exton PA

(3 reviews)

As a manager of many residences, we often need to perform move out/deep cleans for new tenants. Raj…read moreand team at eMaids of Exton has been doing a phenomenal job for years now ands just did 2 more large homes that now look like new. Going the extra mile, always prompt, friendly and fair priced, if you see folks complain about pricing, the conditions were likely atrocious and the client likely thought they were 'magicians' lol. You get what you pay for and I'm always happy. What more can I say... thanks team !!

Very good cleaning job but was charged $275 just to clean 4 rooms and a half bath. Very expensive…read moreand the rooms weren't event that dirty to start. They charge 4 hour minimum and she only took 1.5 hours to finish the job. Rip off! I give 4 stars for cleaning and 0 for price.

Eddy Cleaning Services

(12 reviews)

Eddy Cleaning Services are prompt, professional and they do a thorough job. I highly recommend…read morewithout hesitation.

What a great little cleaning crew I had today. Very sweet girls. Excellent cleaning. On time…read more Efficient and did a great job. Thank you so much for your added help to my household. Great prices great value

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Mike S.

8 years ago

I have been a Cleaning Authority of Downingtown PA customer for over 4 years and could not be happier. I have recommended their services to my neighbors and several of them are, now, also loyal customer. I especially like the fact that there is a set schedule to concentrated areas of my house and that I am able to customize my cleaning experience as needed. Since my credit card is on file, I never am concerned about having to get cash from the ATM or writing checks. On occasion, I forget that it is my cleaning day and I get the adding bonus of coming home to a MUCH cleaning house than I left. One other praise that I have to bring up is when my normal Team was training a new hire I overheard my longtime team member, Jackie, giving special instruction to the new hire on how to move about the house as to not disrupt or scare my cat!! I was especially impressed that kitty was also an important customer too!! read more

Jean C.

8 years ago

We first hired The Cleaning Authority when we lived in our house. Due to my husband's disability, we had to sell our house and move into an apartment. After a year without The Cleaning Authority, I called them back. Denise and Briana are my cleaning team and they do an amazing job. Briana makes certain that before she leaves each time, that she places my husband's laptop where he can easily reach it. Anything that I bring to their attention, they take care of it. It is wonderful coming home every other week to an already cleaned home!!!! read more

Laura V.

7 years ago

We have used The Cleaning Authority for a few months now and it was the best decision we ever made! We love coming home on days they were here because they have left everything spotless and always go above and beyond expectation! (Especially love their rotation deep cleans!) We have had a few teams work on our house and all have been great! Would highly recommend, worth every penny. Shoutout to our latest team 10 Briana and Heather! Thanks for your hard work and patience with us getting our newborn out of the way read more

K F.

7 years ago

We have been using The Cleaning Authority for several years and have not been disappointed. The well defined list of cleaning tasks insures that areas are not missed. Recently, we have had Team 11 (Emily & Rain) and the house looks great! They are reliable, timely, and thorough. Communicating with the owners is very easy and they are always quick to respond and very helpful. We are satisfied! read more

P D.

8 years ago

We have been using The Cleaning Authority for many years. Owners run a smooth operation. Very reliable and thorough, and very trustworthy. If a cleaning is not satisfactory (nobody is perfect) i simply email Matt and they will come out the next day to correct it. Dana and Lauren do a wonderful job - one of the teams that do our cleaning. Thanks Dana and Megan! read more

Thecleaning A.

12 years ago

Located in Exton, PA we are a dedicated leader in the green house cleaning industry with a firm commitment to protecting your home and the environment. Our cleaning company has been providing high quality residential cleaning services for over 30 years and we have built a reputation for providing reliable maid services at competitive prices. read more

Aimee S.

7 years ago

I've been using the Cleaning Authority Downingtown to clean my home for almost 4 years. I don't know what I'd do without them!! Team 3 Tyra and Felicia are fabulous!!! Thanks for always doing such a great job and my children always get excited to see how they have arranged their stuffed animals on their beds - cute special extra touch!! read more

Joe M.

8 years ago

I have been using the Cleaning Authority for over a year to clean my house. I work out of my home and am usually around when they are cleaning. They do a fabulous, quick job with minimal interruptions to me. They even manage to clean the ceiling fan blades in my family room (about 12 feet up). Felicia and Ines, you ladies rock! read more

Wenda C.

6 years ago

I've been working with The Cleaning Authority for years. They focus on a different area with each cleaning. That's one of my favorite things. I've been happy with all of the cleaning teams but my favorite is Jackie. She does a wonderful job and is both friendly and professional. Thank you Jackie, I'll see you in a few weeks. Wenda read more

Mary E.

7 years ago

The only thing better than going away on vacation is coming home to a spotless house! Thanks to Team 1 (Denise and Cristina for the incredible job they did while we were away. I've never been so satisfied with a cleaning service. Look forward to a long term relationship with these hardworking and personable ladies. read more

Mike L.

7 years ago

To date, I am very pleased with The Cleaning Authority. From the initial meeting with management, to the flexibility in scheduling and the detailed and regular cleanings, everything has been top notch. A special thank you to Tyra and Felicia for their attention to detail and pleasant approach to their task. Mike L read more

Lynne K.

7 years ago

I have been using The Cleaning Authority for a few years and have always been pleased with the service I have received. At my current home I am visited by team 11 and Inez and Stephanie did a great job yesterday, leaving everything sparkling clean. Keep up the good work and thank you so much! read more

David P.

7 years ago

Top notch cleaners. Always surprised how far above and beyond expectations this group goes. Very reliable service at a reasonable price. Team 11 (Emily and Rain) are top notch. More satisfied with this company than I have been with any other service I've used over the last 20 years. I read more

Michael B.

8 years ago

Monica and Laura have been cleaning my house regularly, and they always do a fantastic job. They are wonderful with my dog, treat every little knick-knack with respect, and leave my house spotless. I highly recommend them! read more

John T.

8 years ago

We have had many cleaning companies over the years. The Cleaning Authority, based in Exton, is among the best. Professional, affordable, and they do a great job. I highly recommend them. read more

Lisa H.

8 years ago

Thank you to Monica and Felicia for doing a very thorough cleaning for us on Friday. I was really impressed! I hope your team will be scheduled at our house a lot in the future, please! read more

Michael B.

7 years ago

Always look forward to coming home after Shavonte, Jan and Laura have been to my house. They do an excellent job and leave a summary of their work that day. Definitely recommend them. read more

Joan K.

8 years ago

Thank you Laura W. and Mary H. for such a great job cleaning my house! My house was absolutely spotless! The Cleaning Authority is very professional and they always do a great job. read more

Jim L.

7 years ago

Team Emily and Rain (Team 11) are great! They show respect for our house and go above and beyond to make our home look lovely. Our house isn't always tidy but they power through. read more

Kathy D.

7 years ago

My house cleaning today was exceptional by Team 12 - Mary and Ashley! The kitchen was spotless, and the hardwood floors sparkled. Thanks for a job well done! ~Kathy DeMola read more

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