Dear Stanley, I will never get this smell out of my hair or clothing. I'm not mad about it…read more Downtown's local cigar lounge. Yes they have a special room. No you cannot go in the special room. I have to still practice smoking cigars because I'm absolutely pathetic at it. No more notes.

Looks like a beautiful place. I've been to around 50 different cigar lounges in the US (possibly…read moreCanada too). Never one where I wasn't allowed into the humidor. Instead I was given a spiral notebook with a list of cigars brands ... not allowed into humidor as you choose cigar from list and staff goes into humidor to get it. Weird as I've never experienced this through the other stores I've been too - often staff follows you in but you are allowed. Not mad, just didn't like it. Left without buying anything. .

Came in to buy some cigars for my wedding. Traveled a good bit around the country but this is one…read moreof the most comprehensively well-thought out cigars bars I've ever ventured into. Was lucky to run into the owner and manager when I came in who were more than gracious to help me with what I needed. Don't live in the area/state but would frequent if in the area.

Absolutely an amazing place!!! If you were looking for a great cigar selection with an unbelievable…read morewhiskey/bourbon (over 300 different kinds) this is the place for you. They also have can/bottle/tap beer. The atmosphere was amazing and the inside is perfectly setup. You have a bar top, but you also have several couches that you can sit on to relax to watch the game. There's also a great patio for those wamer days you want to be outside. There is also the wine room. This room is smoke free but you don't feel left out. There is a fireplace with couches and tables so you can sit and relax if you are not the cigar type. The best part is the owner Mike and the bartenders Andy and Marion. Mike is absolutely passionate this places and has so much knowledge on cigars. He was an absolute pleasure talking to him. Andy and Marion know their whiskey/bourbon. Their old fashions is a must try. We have found my new favorite hangout.

Selection was amazing! They have everything that you would ever need. I couldn't find my brand of…read morevape anywhere, but they had it there!

Gave them a call about a specific product. And 1st they have it and second no hesitation about…read morestock. Ty Area 51.

Good service. Selection is enormous. The prices low. Employees are happy to help you.read more

Helpful, friendly and courteous.Would recommend it to others. Have been going there since 1976.read more

Seems like one of the last few tobacco shops left. I have been going there 20 years. Under new…read moreownership now, but the service is still great. I highly recommend, if you're a pipe or cigar person.

This is the same site of the former J. Dengler Tobacconist, now under new ownership. Very friendly…read morestaff. Walk-in humidor with a good selection of reasonably priced cigars. I bought one (along with a beer) and enjoyed it on the bench in front of the shop. Great place to relax while my wife did her strolling and shopping. Nick says come by and set a spell.

Service and selection were great! Ladies were extremely helpful and gave great advice on the…read moremultitude of selection available helping me narrow down to what I would like!

I've been a customer at this Vape Shop in Jacksonville Illinois for about a year now. While…read morethey've had a lot of turnover, communication regarding their points program was consistent the last year with every employee. While their system wasn't allowing awards yet regardless all your points were accumulating with purchases which was NOT the case. i wasn't that worried about it but i was told to call the number on their website and they'd had other customers do the same. Well, today i encountered a guy named Nick and when i brought up points with him, which was the first time i've ever seen this dude. he literally unhinged on me, and i'm not real sure if he thought i was someone else but he said, nobody has points, basically that's the end of the conversation and that's what his boss told him to tell customers. he wouldn't allow me to get a word in and added if you don't like it, go spend your money somewhere else. Then he refused to allow me to make a purchase. So, this guy is a terrible representative at this vape location ... i've never had someone act like that, ever. i even said, I've spent thousands of dollars at this location and i'll never go back. ever. i know there is a lot of turn over but i hope they get this person out of there representing their company or they'll be toasted by the competition. he was a total jerk with absolutely no customer skills at all and didn't give a shit! That's the worst! basically told me to get lost. all over points. If i owned this store? i'd be horrified how many customers this dude is literally driving away! i took my $100 down to Tripple Vapor and had a great experience..... i'll never go back.

The owner Sam and the staff here are great, if there's ever something you want and they don't carry…read moreit all you have to do is ask. They will make sure they order it so you don't have to go anywhere else. very convenient for me. I live right down the road.

Store is always clean and very well organized. Easy to find what you are looking for. They have a…read morelarge selection of beer, wine and other spirits. They have a huge selection of mini bottles.. They even have a climate controlled cigar room. The staff is always friendly and welcoming, and always willing to make conversation with their customers. They are slightly higher priced than other liquor stores but not by much.

I wouldn't normally review a local liquor store, but Big Bend stands out. Great selection of…read morebooze,beer, and wines. When we're looking for that 'something different' thing to serve, Big Bend is our go to. Always fully stocked. But the thing that makes them stand out is their customer service. They always greet you like family. They interact with our grandkids, who always leave with a sucker. They find you looking in the aisle and want to help, and it's actually genuine. There's a lot of places in town that should go take lessons at Big Bend.