I stopped at Lehigh Valley to kill time and explore the mall. From the way it looks, it's not a…read moredead mall but one that is on the borderline of being an active and/or a dying mall. This is one of the biggest malls in Eastern Pennsylvania, covering mainly Northampton, Monroe, and Lehigh Valley County. With that, this mall can be busy. Overall, the hallways look clean and tip-top, nicely lit, and well cared for. The crew works hard to keep the mall in great shape. The selections I find here are typical; many general stores ring a bell, and some you may not find, such as Boscov's. Overall, I'm impressed with what's offered at Lehigh Valley Mall. Will I be back again? When I drive by in the area and have time.

Sad. Truly the sad definition of a mall. I'm not sure why this place gets talked up as one of the…read more"booming" or "better" malls in the area -- because honestly, I'm not impressed. The layout feels dated, and the energy inside just isn't there. A few decent stores keep it afloat, but it's mostly uninspiring, with a lot of empty or repetitive spots. It's not terrible, but it doesn't live up to the hype or to what you'd expect from a regional shopping hub. If you're in the area, it's fine for a quick visit, but definitely don't go out of your way thinking this is some kind of retail destination.

So I went to Tillys 8/31 spent over $200 first time in the store, when I got home 1 1/2 away I…read morenoticed I was missing a long sleeve T-shirt, called the store they said they would get back to me had to review the footage bc of the Labor Day weekend took a little longer, no problem, I got a call back today 9/5 saying they reviewed the footage and that the shirt did go in the bag bc it was the last item they scanned, I have the receipt the long sleeve was one of the 4 items first to be scanned, so not only did they lie to me but their not going to refund me or do anything about the situation needless to say I told her I won't be back and here's the bad review.

From the owner: Welcome to Tillys at Lehigh Valley Mall located in Whitehall, PA. Shop the latest selection of…read moremen's, women's, and kids' casual clothing, graphic tees, jeans, backpacks, shoes, hats, swimwear, and more. Discover the newest denim trends, graphic tees, and everyday essentials from brands like Nike, adidas, Vans, Converse, Levi's, RSQ, West Coast Choppers, Billabong, Birkenstock, Riot Society, and more. Tillys is your destination for every season, with warm jackets and hoodies for winter, and boardshorts and bikinis for summer. Tillys is not just a clothing store, it's a culture.

I bought a Kel-Tec P17 here last year - December 2024 per my credit care statement. It was my first…read morefirearm and the purchase went smoothly. At this point I have been to several other stores so feel more comfortable reviewing this one. All of the staff here were friendly and welcoming to me as a beginner on a budget. Was happy to see some diversity in the staff; definitely made me more comfortable as a young Asian woman. For the record I have felt welcome in every gun store I've been in thus far. I appreciate how honest the gentleman who helped me was. He actually recommended I try some guns out at Relic Firing Line before committing to buying anything at this shop. He seemed genuinely interested in making sure I got the right thing for my needs. The prices were not the best compared to what I saw elsewhere online but the location and service were good so paying some extra was worth it to me at the time. I will definitely return. Based on the reviews it seems other people had poor experiences here, which is unfortunate. I had a good experience with all staff there. They accepted my credit card, despite what another review said.

Very disappointed. I went to make my purchase and after waiting for the two customers ahead of…read moreme, found they only take cash. Clerk said it had been that way for two weeks! I'm sure customers are not pleased after shopping for a while, and then finding this out. I doubt people carry hundreds of dollars cash when buying the pricier items, like rifles, etc. There should be a big note on their website, and on the front door. The sign at the sales desk was drawn in ballpoint pen, so not prominent unless you are up close. Not going back.

The service here is amazing. I enjoyed the selection and value. My favorite part was getting a…read morenew shirt with stars.

Fantastic fantastic fantastic amazing great amazing wonderful fantastic amazing fantasticread more

My car had broken down and I managed to get it to the back lot on the MacArthur Rd location. The…read morestore manager was extremely nice and accommodating to my situation and allowed me to keep the car there overnight till I could get it towed. I don't usually buy cloths there, but now I'll stop in for something for winter. Thanks very much!

I'm always down for a bargin.read more

Service is nonexistent I asked for help with shoes and the young man laughed at me. No organization…read moreand no customer service.

I purchased a water park for my grand daughter and it was supposed to come with 3 mermaids, it only…read morecame with one. Also the sprinkler part sprays very very lightly. I contacted the manufacturer, was given a link to a third party site who told me I have to contact Kohl's. Kohl's has NO way to email them, so I chatted with them and was told to take the used wet item in to the store. I don't want to return it, I wanted either the other two mermaids or a partial refund. I was basically told that's what I have to do. This store has gotten horrible as far as their customer service. Plus, I left a review for the product last week and it still says there are NO reviews for the item. Horrible!

Employees are super helpful! Great selection of retail items, from shoes to bags to jewelry.read more

Crappy store with nothing but empty boxes in the houseware department because of all the stuff is…read morestolen. Poor selection throughout as it serves a very low end demographic that is the Lehigh Valley. Oh good luck trying to find a register open. You'll have to walk through the entire store to find that one upstairs and maybe two downstairs lol