If I could give a 0, I would, completely ruined Christmas for my family. I ordered my family's matching pajamas and Christmas presents from them. Shipped it to the store so we could get it in time. When I put the order in, I tried to add an alternate pick-up person, but it kept telling me invalid characters. Would not allow me to input a name, I went out closed the window, but the same thing the next time I tried. But with time ticking away, I made the order thinking I could add someone after since the website was giving me so many issues. Boy, was I wrong!!!! Called into the store and cs to see if I could get any help, with 0 help I was told they can not give out the package to someone if they didn't get put on the original order. I told them that the website wouldn't allow me. That didn't matter. No name, no package. I live 170 miles from the store I sent it to. My brother lives in the same town, so I was having him bring it with him for Christmas, but I guess not. Now, there is not enough time to get alternatives. Smh very sad I offered to send him with a copy of my licenses, but nope. I get security, but that is a bit ridiculous since it was the Children's Place website that messed up and wouldn't allow me to add him. I will never shop here again and encourage other people not too as well. Children's Place ruined Christmas for my family this year!!!! Called CS, and I was offered a coupon for my troubles. I don't want a coupon. I want the Christmas presents for my family!!! read more