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Fresno, CA

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The Chicken Shack

3.3 (420 reviews)
ModerateChicken Wings
Open • 10:00 am - 9:00 pm

Order The Chicken Shack Takeout or Delivery

The Chicken Shack Photos

Business Info

THE CHICKEN SHACK ATMOSPHERE

What's the vibe?
Divey
Hipster
Casual
Moderate noise

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Recommended Reviews - The Chicken Shack

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Chicken Salad
Maria T.

Placed order online, and it was ready on time. Lobby was busy since I went during the lunch hour. First time having the salad with grilled chicken. Will definitely order again.

Front counter with the ladies that make it happen!Vianney n Maggie thank you .
Joy G.

I waltz my lovely self in this bad boy "The Chicken Shack" ; I've been wanting a salad from this place for a good min so I gave in; So nice n refreshing as I entered the joint: It's hot outside so I can appreciate that! I requested to use the rest room and the lady at the counter was very open to help me and let me in ; the bathroom was clean! yes ! Toilet seat covers ; plenty of soap and paper towels ready . I ordered a Fiesta Grilled Chicken Salad it was nice and fresh topped with all the toppings with 2 small container size salad dressing ; I'm thinking that they make it there ? it was delicious hit the spot . I I was able to include a few workers that day who had great customer service skills .

Chicken bites tossed in bbq sauce
B B.

I was downtown running some errands and decided to have lunch here for the first time. They have an ordering kiosk which was really nice. I have a hard time seeing far away so it made it easy to scroll and order. There was a worker who stood at the register the whole time I ordered thru the kiosk. I thought that was helpful in case we had any questions. The restaurant itself was big inside and very spacious. I'm always wary of tables being too close together since I'm hefty myself and I have small kids. I don't want to bother anyone around us. The food was okay. Fries are good but the chicken bites I ordered were very very dry. Overcooked. It was a bummer because I ordered some for my kid too and they were also overcooked and dry. My husband had a burger he really liked. My friend got chicken strips which were not try and still very juicy. So I guess hit or miss.

Sandra R.

How are the restrooms closed for customers that paid to dine here? When you have a sign in the window that you are open from 10-9pm with it also stating that the restrooms are for customers. Yet you aren't allowing a 9 year old to use the restroom. On top of that the food was dry as hell and the customer service was trash. Do better especially for your paying patrons.

Oh gawd, yes, please!
Rita B.

It's been a while since we've eaten here. Picked up take out for lunch today: 6 piece wings, 10 piece chicken tenders and an order of Buffalo chicken fries. When I placed the order over the phone , I was doubtful the worker took it down correctly, just based off our exchange. My son picked up the order and everything was correct, thank you. My husband enjoyed his wings, fry with Szechuan sauce in the side and my daughter liked her fries and sauce. We overall thought the chicken tenders which are also used for the fries, were rubbery. We've always known while the breading in the chicken is really good, the chicken itself is not seasoned. But now, the chicken itself is not cooked well. Won't be back, it's too expensive for what it is.

Fried pickles
Deanna P.

Ordered some food to go and was pretty disappointed with the quality. Asked for only pickles on my chicken sandwich, got home and had only lettuce on a tiny piece of chicken and a squished bun. The blue cheese dip is really runny and the fried pickles have an odd color and smell like they weren't cooked properly. I haven't eaten here in a while but last time everything was fine. Not at all worth the money spent today.

Buffalo Chicken Fries and chicken strips
Kaleigh M.

Ugh so bomb every time! I've been multiple times, just have never wrote a review, figured it was time. Love this location because it's so close to the brewery district downtown, perfect location for a quick bite after some drinking. Honestly when I went this past time, I was pretty lost in the sauce so I'm not sure how the service was or how long we waited LOL but I'm sure it was fine as every other time before this it has been! The fries are a perfect shareable snack if you're not trying to eat a whole meal. The spicy ranch is a fan fav, really just takes it up a notch, highly recommend. All in all, this place always hits and most likely always will. 10/10 recommend.

Chicken strips with buffalo with ranch amazing
Sally V.

Chicken strips were tender, not overcook, not undercook. They were just right, totally love the ranch. And buffalo sauce they offer. We picked up the food we do not eat in the facility. Thank you, chicken shack, keep up the good work. Service was good

Chicken Sandwich

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2 months ago

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9 months ago

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2 years ago

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1 year ago

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4 months ago

Staff closed all the bathrooms, not just one. Not for cleaning. Just closed. Don't eat at places that don't take care of their customers.

Business owner information

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Damon M.

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6 months ago

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9 months ago

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1 year ago

I tried the chicken sandwich and it was ok the seasoning was bland. The service was great. People were friendly and food came out fast .

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5 months ago

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2 years ago

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8 months ago

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10 months ago

Chicken came out barely warm. Flavor was lacking. No seasoning. Fries were ok. Only reason I ate it is because I was very hungry.

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5 years ago

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6 years ago

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1 year ago

Good atmosphere and their fries and burgers are okay. But the chicken is dry and bland as hell.

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3 years ago

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7 years ago

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5 years ago

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4 years ago

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Page 1 of 11

Ask the Community - The Chicken Shack

Do they take Apple Pay?

Yes

Where is the best place to park?

There were lots of street parking right around the restaurant when we went. Be aware you will need to feed the meter before 6:00

Are the wings breaded?

Yes. They have a light breading but the taste is just right!

Do they toss the wings in sauce if you asked them to?

Yes they have both wet and dry seasoning.

Hours of operations?

I believe their hours are 10:00am - 9:00pm, Mon-Sun (they specifically said Monday through Sunday which I thought was funny). We've passed by close to 9 and they still had big crowds so I bet they've stayed open passed that.

View All 6 Questions

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Location: Popeyes N Fresno area…read moreDate: October 10th, 2026 Service: Mobile Order Pickup This weekend I decided to pick up my absolute favorite Popeyes family value meals that I get original flavor mild dark meat only I do like the feature that they recently added that lets you choose what type of chicken you wanted if you want mix if you want a white meat only or dark meat only it gives you that option. Their family valuables are quite affordable and has at mostly everything in it. I went through the drive-thru to pick up my order I was the only girl waiting due to the parking lot area was blocked due to homecoming across the street at Fresno State.

Extremely disappointing experience at the Popeyes on Cedar Ave in Fresno…read more I came specifically for the advertised 12 tenders for $12 mobile offer, but the app would not process my order. I went through the drive-thru and explained the problem and asked if they could honor the offer. I was told no and that I had to order online. I pulled out, parked, and tried again several times. It still wouldn't work. When I finally went inside for help, I was then told they were out of tenders. I ended up ordering the $23.99 family meal. I was told it came with two family-size sides, but when I asked for two red beans and rice, I was charged extra for one. I had to get that charge refunded and ended up leaving without the red beans and rice. I specifically asked for hot sauce, honey, and butter. I received NONE of them--not even napkins. I also was not given an itemized receipt. When I tried to enter my receipt for Popeyes Rewards, it said the receipt was "expired." I went back to the cashier for help and was basically told, "The system is down. I can't help you." No apology and no attempt to help resolve it. Then I got home and discovered I received only 7 pieces of chicken instead of the 9 I paid for. I spent around $40, live approximately 45 miles away, and obviously wasn't going to drive all the way back after discovering the missing chicken. Mistakes and computer problems happen. What bothered me most was how unapologetic and dismissive the employees were. After multiple problems, a simple apology and some effort to help would have gone a long way. Very disappointing experience from beginning to end.

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Went to this location for over a year and it was amazing at first. The service was great. Went…read moreabove and beyond first few times with coupons and extra items here and there. But sadly it felt like every time we went (which was like once a month) it just got worse and worse. We got 2 pizzas today and it felt like a completely different place. The cheese didn't melt like it used to. The toppings were non existent. We got a sausage pizza and it literally had one or two max little sausages on each slice. Having a slice with one tiny sausage and bland cheese just doesn't cut it. The flavor just got bad for some reason. I don't think I'll be going back as we gave it too many tries. Also forgot to add this. The previous time we went we ordered it online and went to pick it up as they said like 25minutes. Went about 30 minutes after ordering and they said it will be ready in like 10 more minutes. I thought that was a long time for a pizza. Well 10 more minutes went by and they said they didn't make the pizza. But would start a fresh one if o wait another 20 minutes. They did atleast make up for it with a free item.

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Up close!

The Chicken Shack - chicken_wings - Updated October 2026

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