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    The Chatwal

    3.5 (110 reviews)
    Open Open 24 hours

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    Anna K.

    I was a little nervous trying something new but my first time at this property was a very pleasant surprise. It's a luxury boutique property that takes you back in time. If you're going to shows or want to be in Times Square, the location can't be beat. The luxury king room was perfectly appointed. Some reviews I read indicated that rooms were dated but mine was modern, luxurious and extremely clean. The bathroom was fun with all the mirrors and the closet was amazing. Bed was very comfy. The staff was perfect, especially valet and housekeeping. Very nice dining available at Lamb's Club and Lamb's Bar.

    Brooke H.

    Beautiful hotel in the heart of Manhattan. Wonderful room and they upgraded us to a suite. We checked our bags here and walked around the city until our room was ready at 4pm. They brought us a fan which covered any outside noise. The hotel is very convenient to lots of attractions. The Lamb club has a beautiful bar on the second floor. Really enjoying the central location and nice service. They provided a beautiful and comfortable holiday getaway.

    Headboard Cover: Love it!
    David D.

    We stayed here for 5 nights in June 2019. This hotel has some incredible strengths and just a few weaknesses but overall, it's a real quiet peaceful refuge in the middle of a busy crazy city. Inside, you would never know you are in NYC Times Square show district. My entire stay was hosted as part of a week long engagement. This is not the place to stay if you are concerned about prices. A full breakfast here is $40 per person so $100 a couple with tax and tip. What I loved: The toilet hands down was the best part of my room. See my pics. It was electronic and had a butt cleaning spray that must have had a laser because it was accurate every time. It would shoot hot water directly into the right spot at first shot and the hot water would continue for at least a minute. Felt so good, and got you clean like you need to be. If all toilets had that, the world would be a better place. It also has a front sprayer for women. When you are done with the water, you tap the hot dryer button and it drys you down there--perfect! Plus the toilet seat was always heated. If my schedule was not so busy I would have spent more time here. The rain shower was excellent--as good as it gets in shower technology, although sometimes the temp control did not hold the temp and needed adjusting during the shower. I loved that they covered the bed headboard with a sheet. All hotels should do that. You know how you hate closing hotel double curtains with your hand before bed or opening them in the morning--who knows how dirty/dusty they are--Not here: They have remote controlled curtains--Channel 1 for the outer and Channel 2 for the inner. They were the best and fun to use. It was one of my favorite things to do everyday. Everyone should get them--perfect opening and closing every time. The bed was very comfortable. The service from the front door and desk staff was impeccable. Immediate response for everything. The King bed standard room was tight for 2 people--I had to keep pushing in the desk chair to get by and two people can't pass one another in the room. These are small rooms like on a ship. Our room faced the back--an old rent controlled apartment building (see pic), but with the double pain high quality windows closed and not facing street side you could hear a pin drop at all times it was so quiet and peaceful. Location is perfect if you are in town to see shows--you will be able to walk to all of them. It's also close to the E train that takes you right into 1 World Trade Center. I took it and it's the fastest way--20 minutes--E train's last stop. A constant annoyance both at night and each morning was not having a refrigerator in the room. It's a problem with no solution because as I looked around the room, there is no room to put one. We had no place to put the great dinner leftovers, cakes, or some yogurt or hard boiled eggs for the morning to get us going. Food went to waste. No place to keep bottles of water cool. Sure the staff would come up and take care of that for us--but you know--it gets old keep calling them for help. Like at home, you just want some things right there immediately. The other weak spot was the hotel restaurant. Because it is a small low volume operation, even though it carries a high end menu with high end prices, it does not result in quality and efficiency. They can't afford to have an executive chef and professional manager there full time. One morning our order was forgotten and we had to go through 3 people to get it out. At dinner, a request for the salmon to be cooked medium came out sushi raw after I cut into it. When I told the waiter, instead of remaking it, they gathered all the bits and put it back in the oven and re-delivered the pieces to us. I was not expecting that. I would like to see a breakfast menu that lends itself toward efficiency like an Omelet with a choice of egg whites and a clear list of add-in's to choose from. How about Yogurts from Fage or Chobani and some grain cereals. Freshly cut and cooked potatoes. Freshly squeezed OJ and Grapefuit juice for their sophisticated clientele. Their lounge is an excellent environment for pleasure or business and I am sure they can mix any concoction you desire. They have the best complementary Mercedes car service from 2 PM to 10 PM that will drop you off within a 20 block radius. The will also complementary press your clothes and shine your shoes. Their towels and sheets are top quality and housekeeping is excellent. Overrall, this is a fine small personalized hotel to stay if your budget can handle it, with the limitations I outlined above that may not be a concern for your stay.

    THE CHAWAL #85 of the top 100 Hotels in the World
    Rick G.

    There was nothing not to like. Location was perfect, we are basically at Time Square. By the way Travel and Leisure consider this hotel 85 of one of the top 100 hotels in the World. We came in around 2 PM knowing that the room possibly would not be ready until four. When we came in the hotel apologize for the fact that it was not ready but they promised they will do there best to get it ready as soon as possible. We were hungry so going to there restaurant seemed perfect. Thirty minutes into our lunch we received a message letting us know our room was ready. When you go to a small sometimes called boutique hotel things are a little different. Although you may not save any money you'll be treated more personally. When I go to a small hotel it reminds me of knowing the milk man Clyde that would deliver the milk to our house when I was a child. When I was a kid I felt Clyde was our friend. When a boutique hotels is run properly you can sort of get that feeling. When I am in Europe I try to go to smaller private hotels. Generally but not always I am happy with that choice. If you are a person that is interested in the history of the hotel you may like the story about Chatwal. Apparently roughly 100 years ago this building was a private club for actors of Broadway. Drew Barrymore's father John Barrymore lived in the club at times. If you were lucky enough to be accepted as a member you would become a LAMB. At least that's the version I was told If you read some of the other positive reviews it's all true. I have a remote control that could open and close the shades of the window. Yes my WARM Chatwal toilet could do everything and MORE a lot more. Although I will not marry this toilet, the toilet and I are now dating. Bottom line is my wife and I were very happy, and next time we go to New York we will be coming again to Chatwal.

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    2 years ago

    our stay was great. service was impeccable. food was fantastic. Room was super clean. Special thank you to Michael Karaduzovic.

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    Ask the Community - The Chatwal

    Review Highlights - The Chatwal

    took a bath fit for a queen and enjoyed all the perks of being so close to Times Square and 5th Avenue area.

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    Park Hyatt New York - LeLabo products

    Park Hyatt New York

    (185 reviews)

    $$

    Midtown West

    We loved staying at this elegant hotel located on 57th Ave in the heart of midtown Manhattan…read more After spending each day sightseeing and walking through the busy streets of NY, this hotel was the perfect refuge at the end of each day. Our room was on the 14th floor and was somehow sheltered from the bustling noise of traffic and honking horns. The amenities in our room were wonderful. Heated floors, amazing spa-worthy shower with a powerful rainfall shower head. We felt extremely pampered during our stay!

    Our family's Christmas stay at the Park Hyatt New York was nothing short of magical. From the…read moremoment we arrived, it felt less like checking into a hotel and more like family welcoming us into a beautifully curated home in the heart of the city. Traveling during the holidays can be hectic, but the staff at the Park Hyatt made everything feel effortless. Every interaction -- from the front desk to housekeeping to the concierge -- was filled with genuine kindness, patience, and warmth. It was clear they weren't just doing their jobs; they truly cared about making our holiday special. The hotel itself is stunningly elegant yet incredibly comfortable. After long walks through Central Park, returning to our room felt like stepping into a peaceful retreat. The spaciousness, thoughtful details, and quiet luxury made it easy for our family to relax, laugh, and simply be together -- which is what the holidays are really about. We had our first breakfast in New York at the hotel's "the living room" which is located in the lobby. The restaurant is absolutely beautiful with modern decor and stunning 30 foot ceilings. We arrived at 7am as the restaurant just opened and Kamil greeted us with a warm genuine smile. We've stayed at 5 different Park Hyatts in the past 5 years (Kyoto being the most recent) and no one has made us feel as special as Kamil. He has the unique gift of hospitality. He went out of his way to treat us like family and made us feel very special. All of his small gestures, friendly smiles, and thoughtful attention to detail, turned simple moments into special memories. During a season meant for connection and joy, the Park Hyatt delivered both in abundance. Spending Christmas in New York is always special, but spending it at the Park Hyatt New York elevated the experience beyond anything we could have imagined. Our days were spent with full hearts, lasting memories, and deep gratitude for a team that understands true hospitality. This is a place we will return to -- not just for the luxury, but for the people who made us feel so genuinely at home during the most meaningful time of year.

    Casablanca Hotel - Inside

    Casablanca Hotel

    (129 reviews)

    $$

    Theater District, Midtown West

    We decided to choose this hotel as it was next to Times Square and seemed like a nice boutique…read morestyle hotel. The staff was extremely friendly and accommodating. The rooms were comfortable overall and had a decent amount of space. The bathrooms were nice and spacious. The common area was very comforting and inviting. They have snacks that are available 24/7 which was great when wanting a quick bite. The free breakfast in the morning was also delicious. We would absolutely recommend this hotel if looking for a more personal experience and friendly staff. We would return again.

    I had a reservation booked more than six months in advance for a stay at the Casablanca Marriott…read moreHotel as part of a larger international trip that included Morocco and Egypt. Unfortunately, due to geopolitical instability impacting our return route through Amman and the broader Persian Gulf region, our travel plans became unworkable. I contacted multiple hotels involved in our itinerary, and every one of them demonstrated professionalism and understanding by waiving cancellation fees given the circumstances--including other Marriott properties and the Ritz-Carlton. This property, however, took a completely different approach. I spoke with Samir in the reservations department. He refused to provide any refund. We went back and forth multiple times, and each time he introduced a new justification. At one point, he claimed the U.S. State Department had not advised against travel to the Persian Gulf and that any warning had expired on March 31. I provided evidence that there was no expiration date, yet he continued to deny the request. I also explained that other Marriott properties and Ritz-Carlton locations had already issued full refunds under the same circumstances. Despite this, he continued to refuse any accommodation. Only after I told him I would be leaving a review about my experience did he offer a future credit. That is not a practical solution when I have no certainty of returning to Morocco. I then requested that a manager follow up with me. No one ever did. Communication stopped entirely. This response reflects a lack of flexibility, accountability, and basic customer consideration--especially when compared to how other properties under the Marriott International brand handled the exact same situation. As a result, I had to absorb the financial loss and cancel the reservation. Based on this experience, I recommend considering alternative accommodations that demonstrate greater responsiveness and professionalism when dealing with legitimate, unforeseen global disruptions.

    citizenM New York Times Square Hotel - Lobby

    citizenM New York Times Square Hotel

    (286 reviews)

    $$

    Theater District, Midtown West

    Got lucky and scored a couple of nights here with points. Learned that they recently joined up with…read moreMarriott...maybe a month ago. Rooms are as advertised: small but functional. Bonus-it was clean!! The iPad system to control the room is clever: manage the thermostat, tv, blinds/shades and lights. It takes a minute for the iPad to connect (not sure if it's a wifi issue or that these iPads are an older model). Speaking of the thermostat, it kinda worked. I think it shuts off or scales back when there's no movement in the room. I had a hard time getting it cooled down to a good temperature, so I didn't sleep as well as I would have liked. The bed is very comfortable, though...and even with the small space, there are plenty of places to hang clothes and store items. Several outlets and USB charging stations available as well. There aren't any washcloths - just hand/body towels... and it's up to you if you want to have your room lightly cleaned or fully turned over. (See your iPad to make that option). There was only one elevator working, so it could take a few minutes to get your lift up or down. The staff that we engaged with were great. Check in and out were super easy. The lobby is pretty cool and hip. There's a small rooftop bar/lounge and a nice sized food/canteen area in the lobby. The location is outstanding. 50th just off 8th Ave...right in the heart of Times Square and walking distance to many other destinations. I would stay here in the future...2-3 nights is perfect. Just make sure if you're traveling with a companion (and sharing a room) that you REALLY like them.

    I recently stayed at CitizenM in Times Square. Now, I know what you're thinking - why would you…read morestay in Times Square? This spot is super centrally located, and during NYFW was an affordable, clean, and hip spot to stay for a few days. I am familiar with CitizenM as I have been to their hotel bars in their Miami locations, but had never stayed at one. I truly enjoyed my experience here. From check in to ordering wine or coffee at the bar, to the room, it was all lovely. I will say, the room is quite small. But truly, what do you need a big room for when you're going to be exploring NYC all day? The bed we got was a king, and dare I say it was one of the most comfortable hotel beds I've ever slept in. The room is set up a bit like a studio, with two little closets which made it easy to organize and unpack, a small desk, and a vanity in the common area. The toilet and shower are together in what kind of looks like a spaceship capsule in the middle of the room. One cool thing is how high tech this hotel is - you have an ipad that controls everything in the room from the room temp, your blinds, to the TV, to connecting your devices to the TV to stream music, etc. In the lobby bar you can opt in for hotel breakfast buffet, but instead we would just grab coffees as we were getting ready. Grace at the bar was super friendly, as was all of the staff. My one area for improvement is the elevator. We received a notice that one of the three elevators was broken during our stay and every time we would get on the elevator it would take us multiple floors up before going down. Not the worst thing in the world, but just annoying if you're in a rush to get somewhere. If you are looking for an affordable, centrally located hotel to stay with a friendly staff this hotel is your spot. You have multiple subway stations within a 1-2 minute walk which can easily get you to any neighborhood you want to go during your stay. Would definitely return!

    The Central at 5th by Hilton Club - Our room with a view

    The Central at 5th by Hilton Club

    (28 reviews)

    Midtown East

    We really enjoyed our 4 day stay . We were so close to Rockefeller center and the lovely shops on…read more5th. Check in was a breeze, we stayed on the 24th floor. It was not noisy and we had no complaints. Our suite was so spacious and there was so much space for our toddler to run around. She loved building a fort with the sofa cushions. We loved our spacious dining table. We requested for a microwave and they brought one up. They have a Toto toilet which made us soooo happy. They have black out curtains so we had good sleep. Their mini fridge is spacious and they gave us 8 waters. We got to watch people working across the street. They had a business center in the lobby, you just have to ask the reception area and they will set up the keyboard and mouse. It was a very nice stay, definitely recommend. Staff was friendly and very responsive in the app. Will stay again.

    Absolutely loved this hotel. Amazing location - 1 block from Grand Central and 2 blocks from…read more Rockefeller Plaza and the subway station. Room was really spacious for Manhattan. The bed was actually really comfy for a hotel bed. We loved the Toto bidet toilet and the huge walk-in shower. The TV was gigantic. Big closet for extra storage. The under bed storage was great too. The black out automatic curtains were super cool. The fridge was spacious and there was a coffee maker too. The only thing that was weird were the light switches. There were 2 different switches and it was confusing to figure out what controlled what. The staff were very friendly. They were able to get us into our room early and they let us check out late. They always greeted us when we got back to the hotel room throughout the day. Plenty of food options nearby. Would absolutely stay here next time we're in NYC.

    Renaissance New York Midtown Hotel

    Renaissance New York Midtown Hotel

    (235 reviews)

    $$

    Midtown West

    Prime location! Modern, spacious rooms (for the city)!…read more The elevators though.... Oy. I stayed at this hotel over the New Years holiday and was thrilled to be so close to Madison Square Garden and Times Square. As was expected, check in was a bit chaotic given the time of year. The ground floor entrance was PACKED with luggage on first arrival. After weaving our way through, we located the check-in desk on the 5th or 6th floor. Tons of people but adequate seating to wait for our room to be ready. An upper floor meant having to figure out their dreaded elevator system. It left something to be desired, to say the least. With only 3 elevators that service the whole of the hotel, and a 4th that goes who knows where, it was almost always a lengthy struggle to catch one. No buttons on the interior of the carriage, all elevators were called with a touchscreen device that seemingly tried to pack as many people as possible into one small space, leaving many behind that couldn't fit, before directing the passengers to another elevator to repeat the whole process over again. One day was so bad, it was actually preferable to walk up the stairs to the 14th floor. Woof. The room itself was wonderful. Spacious, with 2 beds. Very clean. Beautiful view of the city and the arena next door. Great way to catch the sun set. Walk in shower with both an overhead and handheld shower attachment. Great lighting. Shower had heavily frosted glass that faced the bedroom area so be prepared for your silhouette to be on full display for anyone you may be rooming with. Nice sized closet, safe, and mini fridge. Big flat screen television. Window shade worked very well to block out the light if you're hoping to sleep in late. Walls can be a bit thin, especially if you have a rowdy bunch of kids right next door as we did. Aside from the elevators, the perks far outweighed the usual peskier elements (e.g., noise,etc.) one encounters when staying away from home. Would stay here again, perhaps during a less busy time of year, if that's even possible.

    Loved it here! Comfy beds, friendly service, and lots of outdoor patios…read more We enjoyed our stay here. It was conveniently located in midtown. There are a lot of attractions easily accessible from here. I'm glad we chose to stay here. We can't wait to come back soon.

    Library Hotel by Library Hotel Collection

    Library Hotel by Library Hotel Collection

    (165 reviews)

    $$$

    Midtown East, Murray Hill

    I was excited to stay here anyway, because of course it was on my bucket list, but the stay was so…read morequiet and lovely that I am blown away. I got a petite room since I was traveling alone which I would not recommend for a couple, but for me it was perfect. The bathroom area was the best part and not at all an afterthought. They knew women would be coming and they nailed it, down to the magnifying mirror. Whenever you get to spend time with other book lovers, it's a plus, so I also very much loved being able to talk to people in the common room on the 2nd floor. Often times NYC misses this in their hotels. The books here aren't anything you really want to read so bring your own books but all in all 5+ stars for me!

    The Library Hotel has a lovely vibe and is a nice place to come back to after a long day of work in…read moreNew York. Fellow bibliophiles will especially appreciate the concept of this book-laden bolthole. I really enjoyed being able to pop into the Reading Room at any time and get tea, water, fruit, and other snacks. The hotel's bar, Bookmarks, is a lovely space on the 14th floor to meet a friend for drinks, but make sure to get a reservation before heading up. Each floor of the Library Hotel is dedicated to one of the ten major categories of the Dewey Decimal system. My room was 800.003 Poetry, which is a petite room with one full bed. And when I say petite, I mean it! Think room for a bed and little else. But this is NYC so I didn't need much more. If you want to be in Midtown Manhattan, the Library Hotel is a perfect choice.

    Hilton Garden Inn New York/Manhattan-Midtown East - Outdoor Patio at Dusk

    Hilton Garden Inn New York/Manhattan-Midtown East

    (174 reviews)

    $$

    Midtown East

    I recently stayed here due to its good pricing for Manhattan and it's location to train lines that…read morego straight to JFK. Hotel room was standard sizing for New York. We had two full sized beds which worked fine, but there was little space to move around in the actual room. Beds were comfy and there were plenty of outlets around the bed and on the desk, making charging very accessible. The shower was nice with good water pressure, and took no time at all to get hot. Location wise - it is in a very convenient spot to CVS, Starbucks, and a metro station. There are also some great restaurants that we tried nearby and walking over was never an issue, even at night. They were currently undergoing a lot of construction in the summer of 2023, so you may see a bit of that if you choose to stay for the rest of this year. However, our rooms were never bothered by any particular noise level fortunately.

    AVOID AVOID AVOID! DO NOT BOOK HERE!…read more I came here around April for a work trip and no where on the reservation page did it say that the hotel was under construction. They also offered the price including breakfast. Arrived at the hotel and saw that they only had one working elevator for a hotel that was over 20 floors high. There was a line for the elevator that you had to wait for at least 20 minutes to take. I asked the about the breakfast and they said the restaurant was closed so no hot breakfast. Why is this hotel offering a room rate price with breakfast when there is no restaurant for breakfast?! They told me they had bagged breakfast, which was always gone and coffee was all gone too. Took over 10 minutes to wait for new coffee to arrive. Renovation work bright and early at 8am. I was offered loyalty points for compensation by the manager, Delanie, and these points never showed up. I was also mistakenly charged for drinking their water bottles when I didn't even touch those bottles. They never even told me that I was going to be charged after checking out. I just saw a random extra charge on my credit card. The manager, Delanie, had said this would be refunded, but never saw this refund come through just like the loyalty points.

    The Chatwal - hotels - Updated May 2026

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