Pleasantly surprised at how large the rooms are here and how nice the hotel is! It must be new. I have nothing bad to say about my stay here. The room was massive in NY standards and the staff was super nice. Regular coffee and tea provided in the rooms. Very close to Hudson Yards and shopping. I will look to stay here again. read more

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What a great location! It's close to so much, and the lobby had multiple seating areas which was helpful. There's also a nice covering outside in case of bad weather. Employees were friendly, everything was stocked regularly/trash emptied daily, the room and hallways were clean (there was a robotic vacuum that cleaned the hallways) and even the stairwells were clean! read more

Courtyard Midtown West - I felt safer knowing that a key was needed to access the floors - Hotels Near Me - New York, New York

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Close to penn station and couple blocks from Times Square. It's across the street from Hudson yards also. Room was small but still big for New York. Book skyline view for great sunrise and sunset photos. I'd come back! read more

Courtyard Midtown West - Lobby - Hotels Near Me - New York, New York

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5-star stay in every right. What made my stay exceptional earning this rating was the customer service. From emails asking if I wanted my room cleaned after I missed normal housekeeping hours due to do not disturb sign up, phone calls ensuring issues were resolved and staff who went above and beyond - I would stay here 10 times over. This location was ideal due to a convention at Javits Center - just a short walk away. I loved my room and was very comfortable my whole stay. I did have an issue with my room. Tony, a manager, quickly sent maintenance up and submitted a room change. I am very pleased with my stay and how I was treated by staff. read more

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This hotel was one of the wort experiences I have ever had. During my stay, I found several bed bugs where I saw multiple bites on my body and had an allergic reaction all over my skin that lead to various rashes. I informed the hotel staff multiple times during my stay and they were very rude and told me I was being untruthful. It was the most uncomfortable and worst stay I have ever had. Save yourself the trouble and find a different hotel to stay at. read more

Courtyard Midtown West was nice and clean, with a great location. Near the train station, Hudson Yards, and midtown Manhattan. We could see The Edge from our window. The shower pressure was strong and the bathroom was spacious however the beds and pillows were very uncomfortable. Some of the staff members were nice but others were rude and seemed bothered. The lobby and hotel interior is gorgeous. I was disappointed that the hotel didn't have complimentary water, every hotel I stayed at in NYC has given me water. Luckily there is a bodega around the corner from the hotel that has drinks, snacks, and sandwiches. read more

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The Marriott hotels for the most part are great establishments this one in Manhattan I like very much. First of all they take dogs my dog Zev loved this residence lol. The location is fabulous it's near the Hudson Yards which is a fun environment. The room was nice great with an amazing view beautiful nyc the big apple. The king size bed was comfortable with the best pillows Zev approved lol read more

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Great stay here. The location is central to attractions and public transit. I would stay here again. Next time, I'll request a higher floor to get a better view. I liked that it wasn't in busy Times Square! The room was comfy and not too small. The bathroom was clean. The rate was very affordable. I'm a Marriott member, so I'll be getting some points. Woot! My college bestie and I chose this place for our Cinco de Mayo weekend. This was our first visit to New York since covid. After reading the reviews on Yelp, we decided this was perfect for us, and I booked it right away. I requested an early check-in, and although it's not guaranteed, I got a text at 1:30 letting me know that my keys were ready for me. There's complimentary WiFi. Ice machines are on the odd floors. A restaurant was on the lower level. I didn't get a chance to check it out. It's a short Uber ride to Penn Station. I actually walked - 10 minutes! Hudson Yards is a block away. We got to go the Edfe observatory. Worth it if you're ever in this area! I checked in with Tristin. She was professional, but she could have been a bit more warm and engaging. She didn't even ask if I was a member. I had to bring it up. My encounter with Leyane was better. I had accidentally deactivated my room keys, and she was so helpful. Note - do not put those room keys near your electronic devices! Again, it's a great hotel choice! read more

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The front desk person Maria is so condescending, that I question if this was a real Marriott hotel. I heard 2 loud fire alarm beeps in my room the first night I checked in around 9:30pm. It was so loud that my ears had gone num, and I was just terrified to hear the 3rd alarm, not able to rest. So I called the front desk, Maria picked up. She was so condescending that I think she didn't believe me. But why would I lie about such things? She only offered to send someone to come check, instead of helping me to move to a new room. After I insisted to moving to a new room, she then demanded that I go downstairs myself, get the keys, and go to my new room. At this point my dinner room service has arrived. What kind of service is this? She refused to have her manager speak to me, and she refused to give me her full name. This is the absolute worst service I have received from a Marriott hotel. read more

We had an excellent experience at our one-night stay in New York at this hotel, mostly in part to Aditya who really made us feel welcomed by not only calling us about an early check-in (after we inquired and left our bags with them at the front desk) to also instructing us on where we could get ready for brunch (since we couldn't check in yet) to ALSO allowing us a late check-out which was also extremely helpful for us. He went above & beyond to give us a problem-free experience here and his smile and generosity went a long way. Also, his nails slayed - Periodt! The hotel itself was very modern and easy to navigate, and the room's themselves were very clean, modern, and comfortable. For the price point, location, and friendly service... I'd definitely recommend this hotel. The only negative on our entire stay was that we accidentally parked our car with the wrong parking management company/garage so we ended up paying an arm & a leg to get it out the next day compared to what should have been a $50 overnight price. That was our fault of course. read more

Sheets stained with what looked like bodily fluids. Front desk offered to have them changed."Houseman" Jose' was sent by front desk to change sheets but said, "it wasn't his job to change sheets and he doesn't do that." upon arrival. We were moved to a different room to wake up to our TV magically turning on to welcome a "Monique" (whoever the hell that is)to our new room. We called to the front desk to ensure they hadn't double booked the room because that would be a security concern. I was told it "glitch". read more

Courtyard Midtown West - Stain on sheets - Hotels Near Me - New York, New York

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I was very impressed with my stay here! It's in a safe location, right next to Hudson Yards. It's also super close to the Lincoln tunnel, which makes it easy to get in and out of the city. The hotel honored my silver status and allowed us to check in early and check out late. We got 2 hotel rooms. One was bigger than the other. The bigger room had a lot of extra space on the sink counter and the shower had a glass door. It also had a large sofa to relax in. The smaller room didn't have the extra bathroom counter space and had a bath tub/shower combo with a shower curtain. I'm glad I stayed in the bigger room because the extra space made it a lot less claustrophobic. Everything seemed clean and I appreciated the slippers and robe. Made the hotel feel much more luxurious. My only complaint is the mini fridge sucked! It's impossible to store food in the room because the fridge only stays on for 2 hours at a time. You have to turn it on every two hours, to prevent the fridge from going into low power / not cool mode. Annoying. I'd consider coming back here on my next trip to nyc, if I am sure I won't need to put food in the fridge. Or if they resolve the mini fridge issue. read more

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Location is absolutely perfect. I love Hudson Yards. It was literally down the block from the Shops. I came at a bad time because fitness center was not finished renovating and the weather that weekend was horrible. I tried to change my room because the floor I was on, was very loud. Unfortunately, they were unable to accommodate as they were full. I had major issues with housekeeping. Standard housekeeping hours are 730-430 and they were just not punctual. They threw away unnecessary items and an item went missing from my room. I woke up one of the night with two bug bites on my leg and I'm not sure where it came from or if it was bed bugs. Although the hotel is "newly renovated," its actually not that clean... I did not feel welcomed upon check-in and the communication via Marriott app was a bit lacking. I wanted to love this place and had high expectations. Unfortunately, it didn't do it for me. read more

Spacious rooms for NYC and good service. Had maintenance come up to resolve a tv issue and the maid cleaned daily, which was unexpected. The bar downstairs is nothing special but was convenient for a night cap and morning coffee. The location to the 7 train/purple line is great but a little farther from the blue line. Not a lot of good restaurant options nearby. read more

I think the hotel was amazing. The only downside for us was the location as most of the stuff we were looking to do was on the east side. They had multiple stations nearby but we had a stroller. DO NOT GET THE BREAKFAST!! It's basically a scam read more

Great stay and location. Excellent customer service at front desk. Special thanks to Allan Rodriguez, Asst General Manager, for his empathy and care in resolving an issue in record time. read more

I had a great experience here, from check in to check out. It's across the street from the Hudson yard, super convenient to the Hudson River, great restaurants and for work travel accommodations. Everyone was super nice, the hotel bar and restaurant have great food, kind employees and managers. Rooms are clean and mine was super quiet! Beds and pillows are comfortable. While they don't have morning coffee or refillable water stations, they help you out at the dining space. The gym is under reconstruction but you also have plenty of gym options or walking/running on the river. read more

The room, pillows, bathroom, television, and staff were all top draw as one would expect at a Marriott property. The coffee in the room along with creamer and sugar was sub-par like a cheap hotel. The check-in staff was extremely helpful. I recommend shying away from the hotel's restaurant if you desire a coffee and Danish in the morning leave the hotel take a left and enjoy the Old Country Coffee shop 25 paces away from the hotel. Dinner should be taken somewhere else. read more

Nice place, hard to get a reasonably priced Hotel in Manhattan, but I would stay here again for sure. Staff was friendly rooms were clean. Valet parking, close to great restaurants read more

Courtyard Midtown West - Empire State Building out my window - Hotels Near Me - New York, New York

Amazing amazing property!! This hotel just recently opened up in NYC. Not only is it beautiful and modern but it has the perfect location. Penn Station and other midtown staples are super close by! Shout out to DK at the front desk who was very professional and courteous during check in and check out. He was also extremely friendly and charming. The hotel itself is super clean and elegant. Our room was gorgeous and even had a fridge inside. The shower was also amazing! The entire stay at this hotel will have you feeling like you are living in some fancy executive suite. No doubt in my mind I would stay there again! The only downside is that there is no free breakfast included. I really would have loved a complimentary breakfast the next day, but nonetheless this beautiful hotel is definitely a winner in my book! read more

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Excellent experience, had a room on 24th floor SW facing corner. Very sunny, gorgeous view to developing Hudson yards area. Room is very spacious and daily cleaning which willing to work with your schedule. Unfortunately I forgot my iPhone charger and front desk didn't have one to spare. Otherwise will definitely stay again read more

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The stay here was reasonable until I was checking out and got a bill for double my confirmed reservation rate. When asked about it, I was told my rate had "expired" but they made no effort to notify me prior to the trip or even at check-in. The Westin (a nicer sister property) down the street was significantly cheaper than what I was charged. It's a really disappointing interaction, and it's impossible to get anyone at Marriott corporate to deal with it. read more

Fantastic, newly opened Marriott Courtyard located steps from Hudson Yards. Lots of bright open space an multi levels. Plenty of room to spread out, meet, just hangout. Great areas for workspace both open and private spaces. Not a huge variety at the lower level snack bar. Basic coffee (not good) and packaged yogurt cups and such. Rooms were nice. Tight space around the bed and up against the wall ( we had a king). We had a bad experience with the heating unit in our room on the 4th floor. Couldn't get it to go below 81 degrees, couldn't turn it off manually. Rough night, and it couldn't be fixed so they moved us to the room right above. Chalk it up to opening month glitches. Theres lots of staff on hand. Also the elevators were acting up - but there were always 2 operating. Anime convention was happening at the Javits Center (also walking distance from hotel) so lots of weirdly dressed characters in and around the hotel. All in all a good experience! I'll. Be. Back. read more

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This post is about the people as much as the place. We travel to manhattan twice or three times a year. This location is superb for what we need since it's close to the Javits Center, the Hudson Yard, and the Korean town. The staff members at this location are all really amazing. They genuinely want to help. We typically would have packages pre-shipped over and Jimmy would always give us a quick notification. At the front desk are friendly faces of Natasha, Arianna, and Naija-Li. It takes a lot of inner strength to keep up with demanding guests and still maintain positive interactions!! They work fast, efficient, and as a team. Our waiting time is typically very nominal kudos to management team, too, for effectively predicting incoming volume with proper staffing! We sometimes would bring our children and book another room. During high-demand seasons, Natasha was able to really help us by putting our rooms close together on the same floor. Thank you!! If you're ever dining downstairs, please ask for Eloisa, she's been at the restaurant for years and is very very helpful, warm, and accommodating! Have breakfast or coffee there! her friendly smile will boost your day! read more

I don't know many people like this hotel. Ok near by Hudson yard , subway, and Whole Foods. But that's it. Just average hotel for me. Regular gym, oh wash machine can only accept credit card bring them if u want to use . Bring soap!! But if something forget (I forget something they gave me like tooth blush etc ! Not many hotel provide for free in NYC) This one is big plus! Ask front if u forget something ! May be I will stay again . Any way wall is thin! I can hear tv noise at night kid screening in the morning! And some dad &kid knocked my door! read more

Courtyard Midtown West - Bee was terrible ! I did not see any view at all so just ask view !! - Hotels Near Me - New York, New York

BUG INFESTED HOTEL - BEWARE: Nice hotel at face value but unsatisfactory cleaning practices. I booked a one night stay at this hotel because it was affordable and close enough to major attractions but I 100% regret booking this hotel. When I checked into my hotel room I immediately went to my room, sat down at the desk to check my email, and work for the rest of the afternoon. I look up to see beetles crawling around on the curtains. When I went downstairs to explain the situation they reluctantly gave me a new room. In retrospect, this should've been a red flag and I should've gone to a new hotel all together. The rest of the evening was uneventful. However the next morning I woke up around 6am to find BED BUGS crawling around on my pillow. How disturbing. I packed up my stuff and went to the front desk to again explain the situation with room number TWO. While they were sympathetic they said they couldn't refund my room or offer any compensation immediately because I was to check out that morning and the general manager wasn't working that day. They didn't offer any kind of solution aside from "expect an email from our team later today". By this time it was 6:45am and I had nowhere else to go in the city so I sat at Whole Foods for hours until it was time to catch my train. Management did in fact send me an email saying they were looking into the situation. I've reached out to 3 times since my stay and NOTHING. No response, not even an apology. I can't express how disappointed I am in Marriott. I would NEVER recommend this hotel to anybody. read more

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Such a great property. Super convenient. Right on W. 34th street and 10th Ave. Minutes to the Hudson Yards, the Vessel, The Edge, Empire State Building, MSG and many more. A,C, E train station is with in 10 minutes away. Hotel has a great spacious lobby area. Friendly and welcoming staff. Hotel is pet friendly, so that is a plus. Room was spacious, big bathroom, and views of 34th st. (My room had that view) am aware that there some rooms with views of midtown as well as Empire State Building, however, I had a pet, so the pet floor is the lower floors. Great stay. Great hotel. Would absolutely stay here again. read more

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Beautiful, clean rooms. Definitely on the smaller side, but that's NYC for you. The lobby is very beauty and during this pandemic you can really tell they are following strict cleaning protocols. Now the location is unbelievable. In actual walking distance to so many popular sights. And if where you're going is not close-- the T is just a few blocks away. We loved staying here and would love to return. The floor to ceiling windows made for some beautiful views and the bed was incredibly comfortable. Only things I'd say weren't the best was the mini fridge- so tiny and very unreliable temps, no microwave, tv gave us lots of issues, and most of our view was blocked by new building across the street undergoing construction-- But it's NYC and this happens everywhere. None of these things would really stop me from going back though! read more

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Room was clean/updated with a nice view. On our checkout day, the alarm in our room went off at 6am. We hadn't set it, so it was set by the cleaning staff. This was a rude awakening after getting in late after a concert the night before. So, beware-- check your alarm clock before you go to bed. Last, the room next to us had a party. The bass from their music vibrated the wall our beds were connected to. We called down to the front desk twice over two hours and nothing was done. No one intervened until we went down to the front desk at midnight to ask for help. I wouldn't stay here again. read more

First and foremost the staff! A big thanks to Yasmin, Stephanie, and Emani for exceeding expectations and making the stay a very pleasant one. I thank you for your kindness towards me. I thank God almighty for you. Very clean space. I like the decor and design. The room has nice views, is very peaceful and quiet. I love staying here and plan to stay frequently. It's a very pleasant experience! read more

Courtyard Midtown West - View from room - Hotels Near Me - New York, New York

Awful experience. When we checked in they gave us a room and when we walked in an other family was in the room. Totally unsafe and the front desk staff did nothing about it. They were too busy finding lost bags of other customers. I woke up early to use the gym to find out there is no gym - it's undergoing construction - t but no one mentioned it during check in. They also have no coffee - the front desk told me to go get it at a street vendor. read more

IF I could give zero stars I would! Unfortunately I had a horrible stay at Midtown WEST!. I was there 11-22/11-24 . I had 3 rooms under my reservation I paid for room and tax ONLY!!! on all rooms, BUT the adults in each room would pay for incidentals with their own credit cards, that was explained before I arrived and I also confirmed when we arrived (ADI) front desk agent, said it wouldn't be a problem. Boy was He wrong!!! John G.- checked in room 1701 without a problem. Jessey- checked in room 1709 and charged MY card for room, tax , and incidentals which he WAS NOT supposed to, he also charged the other Adult's card $200 for incidentals, Allen- checked in room 705 which was not a part of my reservation, and I wasn't present to tell him to do so, he also charged my card room, tax, and incidentals plus the other Adult's card $200 for incidentals. Mariah (the manager) She was very helpful, very polite and very professional, also (Adi) checked me in he was very polite, and professional, no problems at all. Mariah reversed the charges that were fraudulently made they call them mistakes I call them FRAUD!!!!!! THEY were recklessly using my card over $1300 was held on my card and I didn't authorize a dime!!! Mariah also gave me a credit of $80 which Jeffrey (the supervisor) returned it back to the hotel because I didn't use it, he said it could ONLY be used at that hotel at that visit. ALEX (supervisor) she was VERY UNPROFESSIONAL, VERY NASTY, she was horrible with a bad attitude, she called my phone and threatened to use my card for extra fees even though (Mariah had already resolved and reversed the issues. The hotel is beautiful they had it decorated beautifully for the holidays the rooms were very clean, and the beds were comfortable, I don't feel like I was ever compensated for the inconvenience they caused read less read more

We stayed at the Marriott Courtyard Midtown location. The main lobby has a nice open space with a modern appearance. The room was small but clean and with a comfortable bed. Location is close to the Hudson yards - one block away to be exact which was a plus because we had tickets to the Edge. Staff were friendly and helpful except with the details of fees when parking your vehicle. They'd told me the parking was $35 which was okay with us. Then we went to park up the car, I'd provided the parking barcode sticker from Marriott, it was $50. We didn't mind paying the $50 but just communicate that information to us - that's all we ask. Marriott's staff communication was lacking. I didn't want to bother going back to Marriott so just paid it. Folks do yourself a favor and ask for clarification when parking your vehicle. Okay now to the bar on the lower floor. Guess what? we'll save you the trip and don't even bother. Seriously. We ordered 2 cocktails that were more like Kool-Aide with ice. What a shame. We quickly left and decided to walk over to 9th Avenue and spent a couple of hours at a place called "Break Bar". Marriott guests who want a nice cocktail drink, head over there - you won't regret it. Trust us. We recommend staying at the Marriott Courtyard except pay attention to we'd mentioned. read more

Courtyard Midtown West - Front of Marriott Courtyard which sits right on the corner of 34st and 10th. - Hotels Near Me - New York, New York

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I recently stayed at the Marriot Midtown West, and unfortunately, I cannot give it a higher rating than 2 stars. Despite stopping by the day before to confirm my room request, I was still not given the room I had requested. I feel that the staff lied to me three times (Called while reservation, stopped by the day before, and while checking in) just to secure a reservation from me, and when I asked to speak to the manager about the issue, I was told to wait for a call that I never received - the fourth lie. The poor service I experienced at a hotel with such a reputation was disappointing. I had high expectations for the Marriot Midtown West, but they were not met. read more

Great building quiet atmosphere accommodating staff I would stay again and recommend friends and family

Had a wonderful stay, the hotel is new and beautiful. The art, views and staff are one of a kind! Will be returning The rooms are spacious, we had a direct view of the Empire State Building. The hotel has a very peaceful vibe and the staff just adds to the comfort of it all. The gym was SPOTLESS, they have a laundry room that serves its purpose and the restaurant/ bar is cozy. read more

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I don't usually review hotels that I stay at, with business trips every other week at times, and Marriott all about the same service and products. But this must be the nicest Courtyard I have ever stayed at in the country, actually that's not fair because I don't usually choose Courtyard, instead I like Residence Inn or Element for my work since I could use the kitchen to prep for my food shows and meetings. This time no need for kitchen, I got the privilege to walk the Plant-Based Expo for the first time and learn about the industry and the companies that potentially could be partners for us in the near future with plant-based foods. Wow back to the hotel, it is 3 years old and totally nice. Has a bar and restaurant inside too. What's more impressive adding to the hotel is Shah, he's probably management because his hospitality skills were on point, wrote down so many details about dining options, gym, times/info on the hotel card holder. And he even asked me what view I wanted, Hudson or Times Square because he's upgrading me for being Titanium. The rest of the staff provided standard service I expect at Courtyards elsewhere, "Thanks for being Titanium...". Shah should be giving the staff hospitality training on a regular basis. Will definitely be back. Shops and restaurants, high end...across the street, Whole Foods down the street. Truly awesome and will be back! Got 26th floor, almost the highest at 28th, very nice views for being in NYC. read more

Let me start by saying that I am very picky with hotels after staying in so many due to work. Courtyard Marriott you were perfection. I loved the modern decor, the greenery, and the paintings. The room was spectacular. I now feel like I need to renovate the bathroom in my house and make it look like courtyard Marriott one( so beautiful). The fluffy pillows and the good quality of bed sheets was everything for me. It's hard when you sleep on a bed that's not your own, but I wasn't disappointed here.I like that they had Netflix that was an added bonus.Next time I will definitely take advantage of their cafe and grab breakfast. The front desk was a pleasure as well. I also loved the location of the hotel. I have not one complaint, and absolutely will be returning. read more

Love the design of this hotel. Very modern with updated fixtures all throughout. Located 2 blocks from Hudson yards this was so convenient for my trip. Staff was friendly and accommodating. Great amenities include the coffee bar, work stations, open lobby concept, cool real life plant walls and really fast wifi. Highly recommend this location if you plan on visiting the area. About a 15 minute drive from NJ and close to mid town. read more

We stayed in New York for 4 night here. We bought several souvenir t-shirts was missed when we back to hotel at midnight. We talked with front desk in the morning she said she will check for then till few hours later we talked with another front desk he said they can look for if we can wait there. I have been traveling all around cities and never have this happened but in this hotel. So watch your stuff when you are not in the room read more