I will start by saying, I consider myself a bit of a hotel snob, but this has been my favorite hotel I have stayed at in the city. We had the most incredible stay at The Kimberly Hotel these past four days. The staff went above and beyond for us and were so personable asking us about our plans for the day every morning and evening when we returned to the hotel. I wanted to give a special shout out to MD at the front desk and Ralph in the lobby. They made our stay extra special as we were in NY celebrating an upcoming wedding and 60th birthday! They were both so helpful and you can tell they take passion in and really enjoy their job at The Kimberly! 10/10 experience, 10/10 service, 10/10 cleanliness, 10/10 location, 10/10 staff, 10/10 charm I will be back myself and I recommend this hotel to anyone on their upcoming trip to NYC! read more

This place is absolutely terrible. The front desk is immensely rude, a liar and tried to gaslight me. I ordered delivery and asked if the front desk could let them so they could leave it in front of my door and they said yes, absolutely, they can do it, so I gave them my room number. My delivery person then said they could not bring it up because they weren't allowed in when they got to the hotel and apologized. So I called the front desk and asked about it and they said itt's hotel policy to not let anyone in. I asked them why then the front desk said they were able to and even asked for my room number? They just repeated that it was hotel policy and that I would have to come downstairs and pick it up myself then they quickly hung up, clearly not caring they just lied to me. So I went downstairs and saw the guy I had asked and said, "Why did you say the delivery person was able to bring up my order to my room when it wasn't allowed?" They just ignored my question and said "Oh, I am confused, I thought you already received your food." I replied saying, "My order is right next to you, in those two bags. I asked you earlier if my order could be brought up and you said yes." He then replied saying,"Oh, it depends if the bellman is able to and if they are here." So I just stared at him and he was quiet the whole time. "He said, it's hotel policy". I then said, "You told me the wrong information and lied." He then said nothing and kept staring in silence. He didn't even apologize for his mistake. What terrible and shitty service. All the other hotels I've been at were always accommodating. I turned around and headed for the elevator and a staff and him started talking and I heard him say, "She was clearly high as a kite." Wow, to insinuate I was high?? Moreover, when I first came and checked in, they gave no explanation of where everything is located and the amenities and just gave me the key card in silence. They also did not offer to bring up my luggage. I had to ask and they even hesitated and repeated to ask if I really wanted to assistance to bring it up. I said yes again and only then did they call someone over to help me. Finally, the decor is outdated, the TV is old and cannot play any apps or Chromecast. The only redeeming quality this place has are the cleaning staff since the room is very clean and one bellman named Harry who carried my luggage to my uber. Apart from that, the outrageously terrible service of the front desk, the tacky, old and outdated decor and the underwhelming food are all horrible. Will never come here again for sure. It was a waste of money paying for a suite that wasn't even worth it. Please, go to another hotel to stay at because they'll just be ignoring you. read more

Everything went well, from check-in, to the bellman. The room was huge and the bed was comfortable. It really felt like a home away from home. The aquarium in the lobby was amazing as well. My friend and I went up to the rooftop for some drinks, the view was gorgeous. I can't wait to go back. read more

Kimberly Hotel - Huge room. - Hotels Near Me - New York, New York

We picked The Kimberly for a family trip to New York and it ended up being one of the better hotel choices we've made in the city. What sold us was the suite layout, a proper separate living room with a sofa bed for the kids, a kitchenette for keeping drinks cold, and a king bedroom that felt genuinely spacious rather than the usual cramped Manhattan hotel room. The antique-inspired furnishings gave the whole place a bit of personality too, not just another generic modern box. We were lucky enough to get a room with a balcony, which is basically unheard of for a hotel in this part of the city, and sitting out there with the skyline in front of you is a proper treat. Location-wise you can't do much better, a short walk and you're right in the middle of Times Square. Staff were great throughout our stay too. Would happily book again. read more

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The rooftop is beautiful and the staff are super nice. The food is incredibly average and nothing special. It's really expensive as well, which is normal for a NYC rooftop but still. read more

A pleasant surprise in The Big . Our room was the largest room we've ever had in New York City, very spacious. The decor that of old luxury. Another surprise was the breakfast that was included with our stay, served in the penthouse restaurant. A delicious breakfast with views of the city, especially the Chrysler building. I would highly recommend The Kimberly Hotel and I look forward to staying there again on a future trip. read more

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Enjoyed four nights here on a theater trip. It's a little bit removed from the midtown Broadway area, but there are a couple of subway lines nearby that will take you to Bryant Park or Times Square and it's a reasonable walk to the more northerly houses (Winter Garden, Gershwin, Broadway, O'Neill, etc.). Four four nights, I wanted a little more space, and a suite here cost about the same as a regular cramped room right in the theater district, so we went for it. The space really is nice, with the separate sitting room (very good size) and a bathroom much larger than the majority of NY hotels. The bed was comfortable and the closet had plenty of space for a multi-day stay, plus a coat closet right in the entryway. I guess it depends on which level of suite you get, but I was expecting a little more in the way of kitchen area. The mini-fridge was regular size and had just a small corner for your own stuff since it was pre-stocked. The decor may not be everyone's cup of tea with the heavy woods and ornate frames, etc. It goes for classic, but is starting to feel maybe a little dated rather than vintage. If you need sleek, modern accommodations, this is probably not for you. Lastly, the balconies fall under the category of not as great as they sound. I'm sure if you had a very high floor room, they would be better, but I was on the 10th floor and could see nothing but the ugly green wall across an alley. There was also no furniture on the balcony, so you would have to drag something from the room out there. The hotel does have additional pluses in terms of good Italian and steak restaurants onsite, both of which have very reasonable prix fixe lunch options. The aquarium in the lobby is a nice touch. The door is always staffed with friendly folks, and the housekeeping was solid throughout the stay. read more

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Everything - room was great, staff was great especially one of the doormen (sorry can't remember the name). Really made New York feel like home staying here so thank you! read more

What an amazing surprise! This is a true gem in NYC! Room is spacious, clean, staff is amazing, service is incredible and will absolutely stay here again. read more

My family and I just spent two nights here and had a great experience. I booked this back in May specifically because it is one of the only hotels in all of NYC who has a pull out bed from a couch and as a family of 4 with two kids who are too old to share a bed, this worked out great. This was also appealing because it did not break the bank for us either. Location in midtown was perfect. Guest services, checking in/out, and concierge were all wonderful. Our only complaint is that no kids were allowed on the rooftop terrace after 5pm. I understand for younger kids but mine are older and well-behaved. It would have been nice to sit up there with them to have a drink or apps as a family. Brunch times also messed us up (12-4pm) because we had a Broadway show to see. 11am would be a nice change for others. Overall a great experience. Walkable to nearly all everything worth seeing in NCY. read more

Kimberly Hotel - Suite with couch, coffee table, and desk with chair and lamps. Window in center with natural sunlight - Hotels Near Me - New York, New York

We come to NYC often, usually we like to stay at boutique hotels and we always end up satisfied. The last time we stayed in the Langham hotel for about $700 a night and it was outstanding, great hotel, amazing resturant, wonderful service, very clean and remodeled. The Kimberly hotel which costs about the same is the completely opposite. Though the room is spacious the decor feels like it hadn't been updated for 200 years, the carpet is dirty and smelly, no electrical outlet to charge your phone next to the bed, room service sucks, the two resturant both the Italian and the steak house were not very good either. Overall bad experience, we definitely will not be back here. The shower (inside a tub) didn't drain properly. Within two minutes, water rose around your feet, forcing you to stop sooner than you wanted. The sink drain was broken. The carpet smelled terrible. The mattress was worn out and uncomfortable. To top it off, I found it completely ironic that they have a sign in the lobby claiming that The Kimberly Hotel was "verified by Ford as one of the finest properties in the world 2025." Honestly, I would have believed it if it said 1925 instead... Never again. read more

Kimberly Hotel - Hotels Near Me - New York, New York

This was such a wonderful, cute boutique hotel. It felt like you were an old world New York City. It's a great location. It definitely has a more neighborhood feel which is somebody who frequent New York or something I'm looking for. read more

CThe Kimberly Hotel exceeded every expectation. From the moment we arrived, the service was warm, attentive, and genuinely welcoming--something that's becoming increasingly rare. The rooms are spacious by NYC standards and beautifully appointed, with classic decor and thoughtful touches throughout. We especially loved the private balconies--such a treat in the city! The location is perfect: tucked into a quiet spot in Midtown, just steps from everything yet peaceful enough for a good night's sleep. The rooftop bar, Upstairs, offers incredible views and a sophisticated atmosphere. We enjoyed a lovely breakfast there with the skyline all around us--absolutely unforgettable. It's clear that the team here takes great pride in what they do. The Kimberly manages to combine old-school charm with modern comfort in the best possible way. We will absolutely be back. read more

My family and I stayed in this hotel in April and I am now obsessed with it. The people who work here are truly experts of customer service. Everyone from bell services to the front desk to the people at the restaurant were kind, helpful, and most of all treated my little six year old daughter like a queen and made her first trip to NYC the most memorable time. I honestly cannot thank them enough for everything they did during our stay. I will absolutely be back. If you love old world/vintage New York charm, this place is perfect. The views from the rooftop restaurant at breakfast are STUNNING. And my daughter spent so much time gazing into their gorgeous 360 fish tank. Truly, this place is a gem. read more

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Beautiful place with flair and attention to guest beyond exceptional!! Must stay! Great Rooftop view and dining in 3 in house restaurants! I will be back! read more

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Lovely place. An oasis in the middle of Manhattan. Staff is nice. Restaurant on rooftop is wonderful. I'll definitely be staying here again. read more

A good option for staying in Midtown New York, with everything nearby. The room was a good size, and the beds were comfortable. Check-in was smooth, though we requested a call from the front desk if the room was ready early, which didn't happen. We also asked for extra coffee pods which didn't happen. The room had a nice range of amenities, including a microwave, mini fridge, earbuds, and a shower cap. Overall, a great place to stay if the prices are reasonable. read more

The staff were extremely pleasant and accommodating. Hotel was immaculate and well cared for. Our grandson was being treated for neuroblastoma at nearby Sloane Kettering Hospital and the hotel staff went out of their way to assist us during an incredibly difficult time. Thanks again. read more

Was sneezing in the room nonstop. Some kind of allergy Ac wasn't working right and couldn't even turn it off

What a beautiful hotel. We had a lovely 6-day stay in midtown Manhattan. We showed up a day late due to airline travel issues but made a simple call to make sure they held our room. The front desk staff, bellman, and other staff were incredibly kind and helpful. From Harry hailing us a cab daily to the maid service... all were top-notch. Our room was very spacious and clean. We thoroughly enjoyed the Penthouse bar as well. Excellent service. It made for a great anniversary trip. We will definitely make The Kimberly our "go-to" place to stay while visiting the city. read more

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I stayed here the day after Thanksgiving with some family. You get what you pay for. The place is a bit more expensive, but I loved the rooms. The service here was wonderful. Everyone was super helpful, they brought my bags up to the room. Walking distance to stores and food and such wasn't far. I liked the hospitality of the place. read more

Readers of Architectural Digest, beware: We had a comfy suite filled with 'brown furniture' -- the stuff that reminds you of grandma's and has seen better days. The coffee table to the dresser to the mirror will fill you with nostalgia for the 20th century. Yet we love the nabe (we used to live a few blocks away) and know where to find good food/drink and how to get around. Convenient to Grand Central and midtown. Maid service was outstanding and we needed that bottle of water during the muggy days of June. read more

The Kimberly Hotel provided the largest hotel room I've ever had in Manhattan. To boot, the room came with a balcony to allow us to get a bird's eye view of midtown from 20+ floors up. The hotel's design veers toward the classic rather than the modern, but the red carpets, gilding, etc. give off a distinctively New York vibe. Valet parking was easy, although there are no in/out privileges. Best to ditch the car for a few days anyway and walk, take the subway, or take a cab. The hotel's location is a key feature. During my few days here, I walked to Ess-a-Bagel (around the corner), Blank Street Coffee (around the corner), Charoen Krung Thai (3 blocks away), Pret-A-Manger (3 blocks away), Ole & Steen Scandinavian bakery (2 blocks away), Dainobu Japanese Grocer (4 blocks away), Wonder Food Hall (2 blocks away), Rockefeller Center (9-minute walk), Times Square (20-minute walk), and the Broadway Theater District (20-minute walk). I went to a subway stop a block away (6 train at 51st and Lexington) to go to Koreatown, Chinatown, and Little Italy. I went to a subway stop 3 blocks away (E train at 53rd and Lexington) to go to Chelsea. Bottom line: the hotel is in a GREAT location and a safe neighborhood. Other notes: the hotel staff is super nice. The Upstairs restaurant has a great breakfast buffet (around 25 bucks for adults and 14 dollars for kids under 15). It also has a great outdoor space. The hotel walls appear to be pretty soundproof--I did not hear my neighbors except for a few times when they entered the common hallway. There are not many units on each floor. Finally, would I stay here again? Absolutely. read more

I can't recommend this hotel highly enough. First time in New York with the whole family, 9 of us. Booked four rooms. From the minute we pulled up from the airport, we were treated like royalty. Front desk was very accommodating. We arrived at 9:00 am and they held our bags at the lobby until the afternoon check in. The Doormen, Harry and Ralph, were amazing. When asked about a good place for breakfast, Harry walked next door to the New York Luncheonette to set up a table for 9. The next day, I asked Ralph about bagels. He said to pass the closest place with a long line and go to a place where he gets his bagel. What a tip, his place was incredible. They both offered umbrellas each time we ventured out. Harry also set up transportation back to the airport. First class. Each time we passed the front desk, we were greeted by name and asked if we needed anything. Always a smile on their face. The rooms were way bigger and nicer than I anticipated. Amazing views from the balcony. Room service staff was very nice in the morning with a great pot of coffee. Very cool rooftop bar with great views of the city. The entire staff could not have been more professional, courteous and accommodating. Such a nice trip, we will be back, and would not consider staying anywhere else. read more

*** IF YOU VALUE EXCELLENCE, STAY AT THE KIMBERLY! *** Our family of 4 had the opportunity to visit Manhattan for the first time towards the end of July 2024, after adding NYC as a stop heading back home...following our son's week-long baseball tournament in upstate New York. After researching hotels for nearly 9 months, looking specifically for suites, we thought that The Kimberly hotel was the PERFECT FIT for our family and we were so grateful we chose it! The rooms are IMPECCABLY CLEAN, COMFORTABLE, AND ELEGANT. The master and sofa beds were both INCREDIBLY SOFT, balcony had a nice open and walkable space, storage units were very useful, and we simply just enjoyed that the natural light really brightened up the entire room! Because Manhattan was in the last leg of our trip, we were a bit exhausted so our only regret was not being able to enjoy brunch at their rooftop restaurant. Other than that, EVERYTHING WAS PERFECT.... we were always greeted at the door and just felt very welcomed...which we appreciated. We want to give a special shout out to Dusty Garcia, Director of Guest Experience! She welcomed us the NYC way and was THE ABSOLUTE BEST... she took care of us and was just a sweetheart that listened to our interests, and was so thoughtful to offer suggestions on where to go! Having a customer service background, Dusty provided us with such memorable 5-STAR service that made our long family road trip from Chicago more special, leaving us feel more at ease during our stay. We'd also like to recognize the hospitality of Paul, Noel, Sadie, and David for making us feel at home and treating us like family. These staff members and their service were ALL EXCELLENT! The Kimberly is the PERFECT LOCATION to walk to many sites we wanted to see during our stay. It was such an AMAZING experience and we will definitely be back... it's our #1 CHOICE when we visit Manhattan again and we HIGHLY RECOMMEND anyone considering QUALITY SERVICE! Having such GREAT STAFF makes a HUGE difference and goes a very long way. ***THANK YOU to the team at the Kimberly Hotel!*** From the "T" Family in Chicago! *PS - Dusty- again...you are so AWESOME!!! read more

Our first trip to New York and we were nervous. Being from Kentucky and not spending much time in large cities, we were not sure of the people, the hotel, and how do we get around...lots and lots of worries. No need to worry at all..from the first contact with our reservation agent (Alvin)at the hotel, till the hugs given when we got picked up on our last day by Uber; The Kimberly Hotel was the BEST! The staff was amazing and treated us with kindness and love. We loved, loved our doorman Harry and his stories. Miri and his restaurants/bars were amazing and we got to share some bourbon stories over my first "Manhattan" in Manhattan while looking down on the city from the "Upstairs". The hotel location was awesome as my wife has been in love with the tree in Rockefeller plaza for years and also her favorite morning show "The Today Show". A short walk up 50th and we would be there in just a few minutes. Also, the number 6 Subway line was just around the corner and from there you could be anywhere in New York with just a short subway hop. We'll be back in 2 years as we missed a few things on our "to do' list. Thanks again to all the staff and management at The Kimberly!! read more

We stayed here for Christmas 2023 and we're genuinely blown away! The staff is super hospitable and attentive. They go above and beyond to make your stay great. They made our three little kids feel special throughout our stay and always had smiles. The rooms had some of the conveniences that are appreciated but that many hotels don't give you: coffee, plates, utensils, microwave, laundry bags, etc. Highly recommend! read more

I am very picky about hotels because I have a major fear of creepy crawlies and this place never disappoints! The staff are always super kind and helpful. Rooms are clean. Hotel tends to be quiet (as quiet as one can be in the middle of the city). The rooms are spacious for NYC and the bathrooms too. Shoutout to Ralph and MD! And thank you for the lovely surprise for our anniversary. read more

I was having some work done to my home, so I stayed here s I had to be out for a few days. The customer service was ok. The place was nice. My bed had a bunch of gross stuff in it which made me question whether or not it was even cleaned or new sheets were used. I called, they came but it took a while. I had a late checkin and all I wanted to do was go to sleep. read more

The customer service at the Kimberly is like no other! The 1 bedroom suite was very large and clean. We are a family of 4 and the size of the suite was perfect. Beds were comfortable. We all slept great. Housekeeping came daily and provided fresh towels each day. Drinks from the upstairs bar were fabulous. The gluten free Italian restaurant in the lobby was a win. The staff and hotel really made our NYC trip. There is not a detail overlooked here. Highly recommended! read more

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My family and I had the most wonderful stay! They were so friendly and the hotel was so clean! The restaurants were perfect with great food! My favorite part was Doorman Harry! He remembered us every time we came back to the hotel and we had a special handshake! I can't wait to go back! read more

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This was our first time staying at this hotel. We usually visit NY when every we want to see a Broadway play, but the hotel that we usually stay in has gone down and now allow pets. This hotel exceeded our expectations. It was clean, stately and the staff were extremely accommodating. They have great brunch in their roof top restaurant, which is extra but worth the money. The views from our room were spectacular. They are definitely our go to hotel now whenever we are visiting New York. read more

I had a wonderful time with my friends. I just recently discovered this rooftop and it is very dreamy. Service is attentive and prompt. The food was tasty and manager Anjan was very professional. I will definitely come back read more

I recently had the pleasure of enjoying a staycation at The Kimberly Hotel in NYC. This stay was exactly what I needed to rejuvenate my mind, body, and soul. Great views and even better service.The room and building were spotless, disinfected, and COVID compliant. What i enjoyed most was the beautiful layout of the room which made me feel right at home. You would be hard pressed to find views like this WITH a balcony anywhere else. Although I wouldn't recommend ordering the chicken tenders or calamari off of the room service menu, I definitely enjoyed the breakfast options! I will absolutely be back read more

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Once again staff when above and beyond for me. I went for drinks upstairs with a potential work contact. They catered to us outside by the fireplace even though they normally don't have table service outside when it's cold. Also, I was wearing a splint on my wrist and struggled to get it back on after going to the bathroom and washing my hands. The staff at the kimberly went way above and beyond to help me, offered me water, and even hailed a cab for me to get home when my "friend" refused to help and I was clearly struggling. I honestly can't express my appreciation for these guys enough.. they are the best! No wonder i've been a regular for a decade! They are truly wonderful! read more

I stayed at this hotel for 2 nights. It charged me for 3 nights. After calling for a refund for 4 weeks, they gave me partial refund. I showed up at the hotel. They told me they didn't have the room I booked and they will give me a different room instead. They never told me they'll charge me double the amount for that room. I got charged for 2 rooms for that one night and eventually after pleading for a month, got back a refund for the wrong amount. Very unpredictable. DO NOT recommend. I am heading to consumer court to get my money back. read more

Excellent customer service and overall experience from the second our cab pulled up! The room was perfectly clean, including the bathroom and kitchen. Bed was very comfortable. Breakfast room service is exceptional, dinner, not so much. At least what we ordered for dinner wasn't good. It was the fettuccine and suppose to be a white wine sauce if I remember correctly. The pasta tasted microwaved, and there was hardly any sauce. A better bet would be to go to the Italian restaurant downstairs for dinner, and the restaurant upstairs (where room service is from) for breakfast. We LOVED our French toast, potatoes and peppers, sausage, and berries. So so good. We ordered pastries the next morning and those were really good too. Housekeeping did a phenomenal job as well! We will be back :-) read more

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The photos of this hotel don't even do it justice. We visited for a Valentine's Day weekend trip because we were searching for a place to stay that had a romantic feeling, and we picked the perfect place. The room was spotless and clean, and the staff was pleasant and made sure we had recommendations for the area. The bathrooms have heated tile. We visited the penthouse lounge for drinks and there was a group having an event with loud music. It wasn't a big deal at all, but we ended up in the elevator with the restaurant manager on the way back down and he formally apologized for the volume and had a complimentary bottle of wine sent to our room to make up for it. I would visit this hotel again in a heartbeat. read more

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The Kimberly hotel exceeded my expectations. I really liked the location in Midtown East. Very conveniently located. The staff are so gracious, kind, and accommodating. Customer service was 5 stars. The room I had was a massive one bedroom apt, with a kitchenette, and a very spacious balcony. I really liked how there was a microwave in the room, a big refrigerator, freezer, a comfortable couch for sitting, office desk, the room service was tasty, the rooftop bar was awesome, with great views of the city, the dry cleaning service was top notch too. I got the dry cleaning back in a jiffy. I also like how the bedroom came with a huge custom closet, the a/c got nice and cold, the housekeeping staff are on it, didn't miss a beat, and kept my room sparkling clean my entire week stay. This was my first time staying at the Kimberly hotel and I will definitely be a return customer. I can say this will be the only hotel I stay at when I visit New York. Thank you to everyone at the Kimberly hotel who went above and beyond in the customer service department. 5 star service. read more

I stayed in a one bedroom suite for 6 nights on the 29th floor. Space felt luxurious and comfortable. It was quiet, has blackout curtains in the bedroom, I slept great on the beds. It was easy to get from the hotel all over town either walking or on subways. The staff were friendly, professional and helpful for whatever we requested. I'd love to come back and stay again. read more

Kimberly Hotel - view from the balcony of our room - Hotels Near Me - New York, New York