We trusted Verde Veterinary Hospital with USDA export health certificates for our dog and cat for…read morean international move to Germany. That trust turned into a costly and stressful failure. The certificates were initially submitted to USDA with the wrong year, which made them invalid for endorsement. This error went unnoticed for an entire week, while our departure date approached with no meaningful update or communication from the office. The issue was only discovered on the day of our scheduled international departure, and only after persistent follow-up by our pet transport company--not the veterinary office. From there, the handling continued to fall short: The corrected certificates were not resubmitted until after 5:00 PM, costing an additional full day. Despite clear instructions from our transport coordinator, the office used FedEx Priority Overnight (10:30 AM delivery) instead of First Priority (8:30 AM guaranteed)--a critical difference given airline cargo cutoff times. This directly caused major travel disruption: one pet only made the second rebooked flight because the transport company secured a last-minute exception with Lufthansa after the paperwork arrived past the cargo cutoff. The other pet's paperwork did not arrive in time, forcing us to split up and rebook a third flight for the following day. We incurred significant financial and logistical damages: Missed international departure Multiple flight rebookings and change fees Extended hotel stays near LAX Rental vehicle extensions Additional baggage complications Family separation during an international move One pet made the flight only because of extraordinary efforts by the transport company. The other missed due to delayed paperwork. Communication from the office was poor throughout. Staff repeatedly indicated they could not act without the veterinarian, leaving us in limbo during a time-sensitive international relocation. Mistakes can happen--but failing to detect a critical submission error for a week, delaying corrective action, and then mishandling time-sensitive shipping is not acceptable when clients are relying on you for international travel compliance. I cannot recommend this practice for USDA export documentation.

The front desk staff ( especially Lena) are not very nice. Is it really too hard to see Hello or…read moreHi? I have been a client (yes I am the client, not my dog) for over 9 years. I was at the clinic 3 times in the last 3 days trying to obtain tx for my dog. Today the Front desk staff acted like they never seen me before. Dr Wagner implied that my dog had symptoms of a UTI because my dog was upset that I was gone for one night. Charged me over $250 for a urine test and antibiotics. She also implied that I somehow was responsible that my dog's urine was "diluted". Finally got was meds and wondering if I'll go back or if it's time to find another vet.

Thanks for coming out for my Great Pyrenees...got him on the Cosequin right after you left and…read moreafter four weeks he stopped groaning when laying down and he is moving with ease. Thank you! You are a great team and look forward to future visits. Elaine Anderson, Cornville AZ

Dr. Mongini and her assistant were just wonderful in putting our cat MOJOE to sleep. What a huge…read more100 % better experience than taking MOJOE to the Vet for this ! She even does it different and explained everything that was going to happen. Such caring gentle Vet and assistant. You can really tell they both love animals. We will be using her from now on. Being such a sad thing she made it bearable.

We were staying at Deadhorse Ranch and I wanted to volunteer while in town. I cannot tell…read moreYou how much I enjoyed volunteering here. I was able to clean kennels, feed dogs, bathe puppies and I got a t-shirt! Next time you are in Cottonwood checkout #PetsReturnHome and say hi to Mark the founder. Hard work and Fun times all for the love of puppy breath.

Pets return home is a wonderful place for dogs! The owner cares for and finds homes for so many…read moredogs! He loves his dogs and it shows by all awesome homes he finds for these sweet babies! Ignore the haters! He is the best! The dogs have a great home with him until they find a forever home!

We've been going to Dr Boyer for about 5 years now. Him and his staff have been so amazing! We…read morerecently had to put one of our babies down and they were all so caring and compassionate. They made the whole experience special for us and our daughter going beyond what an average vet would do in this situation. We appreciate them so much

I've been a client here with my 3 dogs for several years. The last year or I have been unable to…read moreget them in for any sick or urgent visits because they are "too busy" and can't work anyone in nor do they schedule to allow for this need. Today I once again called for a sick dog and was told they could work me in for an extra $60 charge in addition to the standard visit cost of $115. When I asked why they didn't do more to care for their existing clients with urgent needs and were charging more for those, I was told it's Dr Ford's policy and she didn't know what I wanted her to do about it. She then said "do you want the appointment or not". I informed her I will be moving my pets to a clinic that cares more about their clients, allows for same day visits and doesn't charge an extra fee for that service.

Extreme Positive on Circle L Animal Hospital Chino Valley AZ…read moreMy Patti Paige Dakota (Braque Du Bourbonnais , French Hunting dog) was diagnosed with bone cancer early 2025 at age 11 ... ..... We did no cancer treatments since it would not have been good for her physically other than giving her some pain meds........ Early one morning last July 2025 she unusually woke me up early and wanted to go outside and she just watched birds and nature for about an hour before she looked at me and I could feel in her face and eyes she was telling me it was time for her to leave us...... I called Shawna at Circle L Animal Hospital and asked if the vet could come to my vehicle and Shawna said "Of Course" and for me to call when we arrived... I parked as directed at the private door and Shawna came out immediately and talked with Patti for about 5 minutes and I could see that Patti bonded with her and then the vet came to Patti's passenger side of the vehicle... The Vet gave Patti a shot to tranquilize and immediately another shot for sleep .... Patti was gone almost immediately ..... It is never easy losing a pet but Circle L personnel treated Patti like their own and made a very difficult day as positive as possible...... I think it is important to know my experience with Circle L when you may have to make that very difficult choice.....

Love this place they take the best care of my Australian Shepherd and my Border Collies of anyone…read morein Prescott , Prescott valley, Chino Valley . Our border collie suffers from some kind of neurological order that we are not sure of but Dr Armstrong made sure that she gets the kind of care that she needs and can continue a healthy life regardless of her being partially blind and partially deaf . Thank you Dr Armstrong you are the best .

If you have just lost your furry best friend, I am so sorry and my heart goes out to you. We lost…read moreLucy a few months back and I am finally getting around to writing this. That day we were heart broken and I knew we would want to keep our little girl with us. So, off to yelp to look for an answer. Our girl was only given 2 months to live, 3 years ago due to a severely enlarged heart that she was born with. Although we knew her days with us were numbered, we didn't have a plan... we just knew we would cremate her. I called here and got pricing and a general idea and we brought Lucy in. They have a "family room" as I call it and I placed Lucy in there to say our last goodbyes to our sweet angel. When we were getting the arrangements, I wanted my mom and me to have a moment so we did the paw prints and a clipping of her hair. The paw prints were perfect and they picked the cutest blend of fur at her ears where she had a beautiful blend of her red and black. Our sweet little girl came back home a week or so later, I can't remember exactly, but it was quicker than a human cremation. All in all, even though we were heartbroken over losing our baby girl, we were thankful places like this exist to give a dignified end to a perfect baby. Thank you. I think all together it was less than $300 for everything including all the mementos we requested. I dread the day we loose another fur baby, but when that day comes back to haunt us, we will come back here. Again, if you have been led to this, I am sorry for your loss, but you are in excellent hands if you choose to cremate your baby here. They were very respectful and compassionate.

Amazing people who support you through difficult times. They are very compassionate & helpful…read more Highly recommend!

Ordinarily, I would give 5 stars as Dr. Frank and his V.A. have been amazing with both Bunny and…read moreWhiskers, but that all changed this morning when I called when our sweet Whiskers crossed the rainbow bridge and around 05:20 this morning. I called just after they opened @ 09:00 this morning....and was greeted with SILENCE after the person at the other end picked up the phone! My girlfriend then called and was greeting with a less-than-compassionate tone on the other end of the line! When we arrived about 5 minutes after she had placed the call, the woman attempted to be compassionate, but it felt forced...and the whole experience when you're grieving the loss of your beloved pet just left me with a sour taste in my mouth, hence this review

AVOID THIS VET AT ALL COSTS…read more This veterinarian drew out supposedly "lifesaving" services for our dog for a full week. Days and days of being told to bring our dog in to the vet so they could administer supposedly lifesaving procedures. When there was no improvement after a full week of this, we took our dog to a different vet. This other vet immediately informed us that our dog had been in full kidney failure for probably the entire week and there was nothing more to be done. On top of that, our dog's pain and suffering had been prolonged for NO reason. When I asked the receptionist about this and whether they would be willing to settle with us on the over $1,000 bill, given the firm second opinion and the clear cut nature of what they had done (charged us, essentially, to prolong our dog's suffering, instead of being honest and transparent), I was met with rudeness and a real lack of compassion. I was told that because we did not "check in" every day (which is NOT TRUE-- I was on the phone with these people at least once a day while our dog was being treated) and because they "used their resources" there was nothing she/they could do. More like, there was nothing they were willing to do. There was ZERO kindness or understanding shown. This is an absolutely terrible way to do business, especially in a small town. I take my pets' health and well-being VERY seriously, which Is why this is so offensive. I have since shared this story with friends and have heard other horror stories regarding this vet which completely validated my experience. AVOID this vet -- go to Mile High (or anyone else who is conscientious!!!) instead. This veterinarian takes advantage of people who are willing to go to any length to save a beloved family member.

Bradshaw animal Hospital is a 5 star care for our dog REN!!! The staff are wonderful in the care of…read moreour dog who is our family member.

Clinic seems a little disorganized. Lost our dog's blood work to send to a lab: we showed up for an…read moreappointment and they didn't even have it written down! Called for records- picked them up and then a week later, they called and said our records were ready!??? No communication????? And record were NOT complete!