Although we looked at other possible places to buy a carpet, we chose this place because it's near to where we live and it seemed to have a lot of choice. We were very impressed by the excellent and friendly service we received there. Kevin couldn't have been more courteous or helpful and gave us as long as we wanted to choose wooden flooring and a stair/landing carpet. It did take quite a while because there really is an enormous choice of quality and durability, colour and price. We visited the shop two or three times in all, mostly seeing Bob on those other occasions. He was charming and humorous and, like Kevin, really knew the floor coverings on sale there inside out and was extremely helpful. We now have our beautiful stair carpet and wooden floor and are extremely pleased with both. We removed the old floor coverings ourselves but left the spiky tack strips in place around the edges to grip the carpet on the stairs and landing. Our only gripe is that they were obviously not the right tack strips for the carpet we chose because some of the sharp pins have come through the carpet in places. We rang the shop at once and someone came over and knocked them flat, out of sight, into the carpet there is apparently, no other way to deal with the problem without taking the carpet up again and that would be difficult on the stairs, especially. Since then we have found one or two more sharp pins at the edges and hammered them flat ourselves. I just wish the man who laid the carpet in the first place had told us that we needed different tack strips but nothing was said at the time. Apart from that, we are very happy with everything and will go there again when we need new flooring. We recommended the shop to our neighbours and they now have their new carpet too! read more

The Carpet Warehouse - The Carpet Warehouse, Kilmarnock - Carpeting Near Me - Kilmarnock, EAY