This is long overdue but I just got back home from Honolulu after my Mom's funeral services. My Mom…read morewas discharged for hospice from Henry Mayo She wasn't able to go home to her own home in Honolulu although my home is hers too, it's different if anyone can understand what I mean especially with her. She has her own routine. A very independent woman. But after a few days of visits she felt so comfortable with your staff that visited her. My family was happy and feels so lucky for having such an amazing staff. Everyone showed empathy and compassion. Special Mention to Lisa who was on top of everything every time I mention something new I observed. And Margot who was so so diligent in bringing supply that my Mom needs. Natalie gave me all info reaching out for services my Mom needed. I highly recommend this facility for the care of a love one. Can't thank you all enough. God Bless!

don't bother if you like me have family members battling end stage cancer!…read morethey'll tell you they provide asl interpreters for deaf patients via ipad, but when you request "crucial in-person" certified interpreters-crucial as vri/zoom is limiting, they tell you find another agency!!!!! deafinitely not respectful of the crucial needs when ipads are not equal access when bed-ridden & alternative equal access is required!!

They have really helped my mother. Great care from a very friendly and professional staff.read more

Our family had such a wonderful experience with the home health team that cared for my husband…read more From the very beginning, everyone was kind, professional, and truly compassionate. They treated my husband with so much respect and patience, and it was clear that they genuinely cared about his comfort and well-being.

Anyone contemplating hiring this caregiving agency- PLS READ THIS FIRST. I used Total Care for two…read moreyears because initially they were one of the only agencies that also paid my caregiver's taxes, etc.. and seemed to be on the up and up. Evita Enriquez (the owner of the agency) provided me with a caregiver for the weekend when my main caregiver was sick or on vacation. She told me over and over I never had a choice and I should "take what I can get" "we send you someone or you have no one- take your pick" Then fast forward to her telling me each and every time that the caregiver "will not return to you unless you give them A LOT more money" when I finally had enough of her constant extortion attempts, I canceled Total Care and Evita told me that my main caregiver was not allowed to work for me privately even though she did previously before I switched over to them (I brought this caregiver to Total Care in the first place!) Evita claimed that I signed a made up contract that said she is not allowed to work for me privately for one year or she can SUE ME for upwards of $14,000!!! And now six months later she is still harassing me weekly not only for that but now her attorney sent me a letter saying that I owe them $2,000 because the agency advanced that money to my caregiver at the time and the caregiver did not pay her back. This is an absolutely fraudulent operation up and down. PLEASE heed my advice and go anywhere else if you're looking for a decent caregiving agency.

Total Care Services is Amazing! MANAGEMENT is great under supervision of Ms Evita Enriquez! IT…read morewasnt just in Healthcare It is also supportive Team And Wonderful Management that really help you to make possitive life changes May God bless you all

Meri Mkrtumyan provided exceptional care during my shower assistance. She was compassionate,…read morepatient, and treated me with kindness and respect throughout the visit. She took her time to make sure I was thoroughly cleaned and made me feel comfortable, refreshed, and good about myself. She also took the time to offer thoughtful and helpful advice to my caregiver, which was greatly appreciated. What stood out most was how genuinely happy Meri was as she saw me improving. Her kindness and encouragement showed that she truly cared about my progress and well-being, not just doing her job. It is clear that Meri goes above and beyond for her patients, and I highly recommend her. I am truly grateful for the care and support she provided.

I just had a total reverse Arthioplasty had decided to go with Americare Home Health witch I had…read moreused a couple of years back and had a great experience with both the nurse and PT. This time around I was extremely happy to get the same nurse, Julia who happened to be great at understanding my needs and addressing them, she went above and beyond. My PT Raz also happened to be quite good at what he did and was able to show many things to do that would improve my well being, a great plus for me. I hope not to have another procedure, but if needed, I would absolutely go with who I know, trust and feel so confident and comfortable with, that being, Americare Home Health. I HIGHLY recommend them to all who need any type of home health. L. Short

Walt and his crew were a God-sent when i got home from the hospital. My attendant was patient ,…read morecaring and attentive to all my needs and exceeded my expectations. I miss having around my luckily i recovered quite quickly probably with their help.

Walt has been instrumental in our difficult journey locating the right homecare provider for my…read morefather in-law! He took his time to walk us thru all of our options and his assessment process stood out to me vs other agencies that we interviewed. He was able to pinpoint exactly what my father in-law's needs were and how his caregivers can address those needs and while staying within our budget. We were truly impressed with Walt's knowledge in this field and the caregiver that arrived to our house was an amazing angel. She got along right away with my wife's dad as well as us since we are all living together. Her presence was calming and I don't know how she managed to deal with his dementia but she's done an amazing job taking care of him. She made the job seemed effortlessly. Something that my wife and I struggled with for years... We highly recommend Walt and his exceptional caregivers staff at Senior Helpers

I have had the pleasure of working with Tender Home for in patient care. I worked a lot with…read moreSiegfried Peters and he is a superb employee. He was proactive and professional in helping me all along the way. He was quickly responsive to any issues I needed help with. I feel it's important to recognize a great employee. Tender Home is lucky to have him. Thank you for all the support I received.

There caregiver Angelica is awesome. Angelica takes superb care of our mom. Our mother enjoy her…read moretime with Angelica.

Lack of communication. Manager never returns calls, always busy line or the answering service picks…read moreup

Laura claims that my husband and I demanded that the caregivers do all the house chores. When we…read moresigned up with the company the woman who managed the case initially asked what type of services we needed. I said that my brother needs help with housekeeping and cooking. There are times when caregivers asked if I wanted to have them do all the dishes (my husband and I) to which I responded you don't have to don't worry about it, said you don't have to. Some graciously washed all the dishes. They did send a caregiver once. The first couple days she literally sat in the chair and did pretty much nothing. After the second day, I sat with her to talk about the expectations that were laid out in the caregiving plan with Visiting Angels. According to her and other caregivers after her, she was not given a caregiving plan that described the task of light housekeeping for my brother. She seemed upset by this and never came back. The case manager that set us up initially said to us that Visiting Angels was there to help everyone in the family and all their needs. No, I do not ask someone who's there for my brother to help me or my husband with housekeeping, but this is something that the case manager at the time told us would be available.. There are jobs that are just really hard and really low pay paid one of them being caregiving. I would hope that these caregivers would get at least what workers at McDonald's are getting in California $22 an hour however deserve to get at least $30 an hour. i'm pretty disappointed that the resolution made by the owner of the company was to respond to my yelp review with defensive response, in lieu of learning more about how to make this service better.

My husband passed this morning. I am so grateful to this company for the compassion. Most…read moreespecially to Dean the night nurse who helped him transition peacefully. His knowledge and experience helped us through this terrible time. Highly recommend him!

From the owner: Ameri Hospice is Los Angeles County Approved Vendor. We are a local community Hospice…read more Ameri Hospice care provides comprehensive care for terminally ill patients. We also offer support for patients’ loved ones. Our individualized, patient-centered services focus on comfort and enhancing the quality of life for our patients. You or your loved ones do not have to pay anything for Hospice services. We accept Medicare, Medicaid, and private insurance.

I came here to fill out application forms. The office is located on the 9nth floor. There was a…read moresign on the door to call to let you in. They require masking. That's good to know as they are prioritizing the health and safety of everyone. Upon entering, (greetings and all) I was in awe of their outside view from the conference room. Beautiful. The receptionist - Michelle just finished decorating and she did a good job. Their Christmas tree looks classy. Michelle ushered me to a pretty decent room for applicants and she called Carlo - the Staffing Coordinator. He came and gave me a stacks of papers to fill out and left. Then came back when I was done. Interviewed me for formality. Took my picture for my ID. Explained how they do their time sheet and nursing notes. Then we said our goodbyes.

Our family began using AAA for my father 3 years ago. We got extremely lucky and have had the same…read morecaregiver for years. However AAA has refused to honor my dad's medical power of atty. Instead they accept the bullying malignant narcissism of a family member who falsified documents thru my Dad's healthcare claiming he was sole caregiver after my father was diagnosed by those same medical professionals months prior. They have continued to ignore requests to stop interfering in our family matters and have acknowledged repeatedly that they are required to speak with all members of the family. But and I have had to remove my Dad in order to get them to follow my Dad's care plan. Not worth the time, grief or headache. The majority of staff is combative and they seem only interested in how they will get paid. The current night person has been caught lying repeatedly and won't stay out of the bedrooms...and she is alone with my Dad...