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The Car Shoppe

1.8 (20 reviews)
Closed • 9:00 am - 5:00 pm

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my advice to ALL is NEVER purchase any behicles from this place. I put $6000 on 2019 honda accord. the first week the car wouldn't start and all warnings were flashing and there was a rattling under the car they then brought the car back and the invoice read that they found a can of glass cleaner under my seat implying that there was no rattling i was told that two mechanics drove tje car. i had to go back and forth with them until they finally sent someone two weeks later to ride with me and he heard the noise as well turns out it was something rattling i also mentioned that the brakes were squeaking and they claimed the brake system is new i had to cancel my road trip because i of this issue. I have been on the phone with this place every week since i purchased this vehicle they only replaced the battery and reset the warnings now the week before labor day the car is not starting again all warnings are back on again had called all last week no one returned my call. I sent Dave the salesman (the worst) pics of every warning on the car no one responded I had to cancel yet another weekend due to this vehicle i had to wait until tuessay to speak to someone about the car issues because no one would take my call on saturday now it's Tuesday after lunch time no one called me back i had to call them and they're telling me i have to get the car out to queensbury (it wont start) and the simply said to me "Good luck with that" i hvw not had this car for two months and it's been nothing but a problem and the were procrastinating to go over the 30 days i should known better when Dave the salesman lied about the mileage on the vehicle he told me there was 99k on the Honda i go to sign the paperwork it states that the vehicle had 118k on the car he said he didn't know STILL SITTING HERE WAITING FOR A CALL DO NOT WASTE YOUR MONEY HERE!!!

Absolutely Horrible Experience - Beware Before Buying My car buying experience from the Car shoppe has been nothing short of a nightmare. Less than a year after purchasing, multiple trusted garages informed me that the unibody of the vehicle was completely rusted and detaching from the frame--a serious safety issue that did not happen in a year. Every mechanic agreed: this vehicle should never have been sold to anyone in that condition let alone passed a NYS inspection After months of back and forth, I filed a complaint with the BBB and a DMV inspector got involved. Eventually, the dealership towed the car ( approximately 50- back to their location) and acknowledged the damage in person. They assured me the original loan would be written off and placed me in a new vehicle. Me being naive I trusted them. But behind my back, they told the GMC lender (AmeriCU) that the original car had been abandoned on their property--completely false, as they were the ones who picked it up. The original loan was never canceled. Meanwhile, I was left unknowingly responsible for two car loans as a single parent on a tight budget. To make things worse, they responded to my original BBB complaint saying the matter was resolved - the case under that false pretense. As a result, I'm now in serious financial distress, my credit score has dropped drastically, and I'm stuck paying for a car that can not safely be driven. I would have never agreed to another loan if I had known thefirst wasn't taken care of as they promised. Please learn from my experience: do not trust this dealership, get in writing or record your conversations. Whatstarted as a car purchase turned into a financial and emotional disaster. In the end, they are the ones who made out with 3 more car sales. (the one "they put me in" and I referred two others, before I knew they screwed me over, Again.

This is the conversation telling us to come on down with our down payment

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7 months ago

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1 year ago

Adam C made getting a car fast and easy i would highly recommend them, very friendly and makes sure eveyth is taken care of

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2 years ago

Terrible service. Haven't had the car a full year. Has been service 3 times for major issues. Now I have to replace the engine.

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Nemer Chrysler Jeep Dodge Ram of Queensbury

Nemer Chrysler Jeep Dodge Ram of Queensbury

(32 reviews)

I had brought in a 2019 Toyota Tacoma (great truck but I am too tall for the cabin) to trade in for…read morewhich they offered 2 grand over what my local Toyota Dealership offered. The staff were nice and very earnest when I had asked questions or to make changes to my registration for the Ram 1500 I was getting, which ended up saving me a few thousand on sales tax. They were also very open to lowering the price of the truck I was getting. If you do plan to get a vehicle from this dealership, go in with your research done on the vehicle(s) you are interested in getting (what the vehicle is valued on the market and what they are asking) by viewing their website and researching the reliability or features of it's make, model and year. Push the conversation about financing for the vehicle back until you can agree on an overall price. Also, if you have questions about anything you are uncertain of or something is unclear, ask the question! At the end of the day, nobody is going to force you to sign or make you spend money; if you don't like the price, walk away. In terms of financing, if you don't like the interest rate on the loan they offer, walk away and get a quote from your trusted bank or credit union. With said advice in mind, I am confident you can make a good deal with these folks. I worked with Dan "the man" Melucci, he was, again, very earnest in fixing any problems with my trade-in and answered or got back to me on any questions I had. Past the things all car dealers stereotypically say to sell you a vehicle, he was not manipulative at all and genuine. If you are looking for work trucks or vehicles with room and headspace, give these guys a shot.

Took the truck in for service, it was hot that day. Had a leak in the tire, they said they…read morecouldn't find anything. Took it to Warren Tire, and they found a piece of metal in the tire. I don't think Nemer even bothered to look. Also, got inspection, think they just stuck the sticker on. They didn't check the fluids, because I checked them, and they were low, and I had to fill them. What a waste, DO NOT RECOMMEND. Won't buy another truck here!

Whiteman Chevrolet

Whiteman Chevrolet

(14 reviews)

** PSA*** Did you…read moreknow that when you call and make an appointment for your vehicle, its with the service advisor. The appointment you make , with date and time, is NOT with the service technician, it is with the service advisor, the one who cannot repair your car. Yep you heard me correctly. How do I know this? Well my family lived it and Ms. Cameron in service confirms this. See the story below: My son made an appointment (one week in advance) for 10/28/24 at 9am, for his GMC Canyon. He wanted the front end checked out, he had some rubbing and squeaking. He also requested an oil change, and transmission flush. After not hearing anything from Ms. Cameron concerning an update or an estimate in a timely considerate manner, my son calls/texts her around 330pm 10/28/2024, the technician confirms my son needs front brakes and rotors. Calipers were rusted but told they were in working order. Service closes at 5pm. No way it will be finished. What did you do for six and half hours? What if he waited for his truck to be completed? Now were into the next day ; the truck spent the night at the dealership, my son and his family are inconvenienced at this point, they have my vehicle, which now inconvenience's me. On 10/29/2024 around 1137am I call the dealership, because the service person, Cameron, cant make updated phone calls to inform people of the status of their vehicles. She informs me that all that is left is the brake job. At 230 this afternoon we were able to pick up my sons truck. WHY did it take 36 hours for a front pad and rotors, oil change and transmission flush? When you call and make a service appointment why is it with the service advisor and not the technician (per Cameron)? When I hung up the phone with Ms. Cameron my cell phone caller ID showed "Garvey Auto Group" (We chose Whiteman's because we assumed it was a family run business). If that is the case and Garvey is involved with Whiteman's, its no wonder we received crappy service and it took 36 hours for the minor /standard mechanic repairs to be completed in an UNtimely manner. When I call and make a doctors, dentist or any other appointment for a certain time, it stands to reason that I will see the professional in that time frame, not the next day?!. This is NOT the first time we have had an appointment and the vehicle wasn't looked at till way later in the day. This happened to us in July 2024 for his Rear brakes. We thought it was a fluke and one time thing, bad day etc. Apparently it is standard practice at this dealership. You guys are making Warren Tire look better and better.

What an amazing service department. My suburban broke down on Sunday after hauling my camper into…read moreLake George RV park. I called first thing Monday and even though they were booked out two weeks they were able to get a tech right on it and had it fixed and back on the road before the end of the day. We were due to leave the next morning. Don't know what we would have done if they didn't take care of us.

The Car Shoppe - car_dealers - Updated May 2026

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