Maria is amazing! The vibe is quiet and efficient. The online booking system is effortless and…read morehelpful. Love this place!

I came here for my first Brazilian. I'm so glad I was able to do it with Morgana. She is very…read moreprofessional and does the job very quick. She's very careful and I was not in pain at all. Thank you!!!!

My first Brazilian sugaring experience was wonderful thanks to Christina! I had never been…read moreprofessionally waxed before, so I was a bit nervous. Thankfully, the space is super clean and calm, so that put me at ease. Christina kept my mind occupied and talked me through each step of the sugaring process, keeping the experience as comfortable as possible. It definitely wasn't painless, but it was over pretty quickly! I picked up an exfoliating scrub that I've fallen in love with as well. My results have been fantastic, and I'm looking forward to my next appointment!

As a long-term client who has supported this business since 2019 through their relocation and the…read morepandemic, I am deeply disappointed by my recent experience. After more than 20 sugaring services, this is not based on the quality of the providers, but due to the owner's short-sighted policies around their own "customer loyalty" program. When I recently presented my completed loyalty card for the advertised 50 percent discount, I was informed it could only be redeemed with the original provider, who no longer works there. That restriction was not communicated when the card was issued (nor is it printed on the card), and customers have no control over staff turnover. Staff contacted the owner, Kristen, who decided chose not to honor the promotion. While the providers I had, (Nou and Kait) were consummate professionals, the ownership seems to lack focus on customer satisfaction and retention. I happily supported a small business, holding up my side of the equation and expected the owner to do the same. Apparently my loyalty was not a priority and I will take my business elsewhere.

Some of my friends discussed how they came to get a Brazilian Wax and how good it felt, but I…read moreexplained to them a terrible service I experienced while receiving one in Dubai, resulting in my fear of ever getting one again. They encouraged me to get one, so I faced my fear and made an appointment. Once I arrived and checked in, I waited maybe 1 minute before I went to the back. I had my nervous laugh going, but my girl made me feel comfortable the entire time, even when I wanted to scream! The vibe and music was awesome, helping me to take my mind off of it. She was quick and so sweet, laughing because I was being extra! At the end, I decided to reschedule my next appointment, pleased with the entire service. I definitely recommend everyone to come!!!!

Service was amazing. Alex did a great job. Amazing vibes and very clean environment. Receptionist…read moreis kind as well. Definitely will be back!

I am so happy with the choice I made to come here today…read more Anjana was my stylist, and she was very sweet. She took care of me from start to finish. I got a great New haircut that makes me look like I actually have full hair, an eyebrow threading, which wasn't painful, and my lashes tinted. I feel like an entire new person. The salon wasn't loud, it had soothing music and didn't smell if chemicals. I will be back. Highly recommend.

I searched for a new hair salon not too far from Idlewild. I also didn't want to spend a crazy…read moreamount either. The ladies at this salon were very welcoming and friendly when I walked in without an appointment. Ruby gave me an amazing new haircut which took off a lot of hair. Yeah. The head massage was to die for as well. I'm pretty sure I'd go back just for that! I might add that the owner also owns Royal Birhani Indian Cuisine nearby. I've been there. Yum!

This overall was a great process. I came in to get Sugared and left with a wax. Besides that the…read morelocation was clean and the young lady that greeted me was fantastic. She was friendly and helpful. She said that the sugar was not turned on when she got there. Luckily them out the wax was. So the sugar was super hard. I grew out my leg hair for three weeks for sugar I was only in town for five days. So not exactly happy but happy I was able to get at least my hair removed that day. The girl was sweet and gave me a first time discount. Pertaining to the wax she didn't absolutely fantastic job it was painless with the wax that they use on the downtown area it's a hard wax and it's very helpful. I would return to utilize her services. A common theme in my reviews lately is that they remind me and help me to remember that the world is not a perfect place and I can't always get what I want.

First time doing sugar and Jasmine was great! She explained the product and how it works...I will…read moredefinitely be returning

have had a facial, Spray Tan, dermaplane, and waxing from Robin and everything has been amazing and…read moreprofessionally done! Her salon is Relaxing and pretty - very clean. I highly recommend the business!

Robin is amazing and super friendly. Went here for a spray tan for a wedding coming up and so glad…read moreI found this place. Will definitely be a repeat customer. Very reasonably priced and Robin makes you feel at easy & comfortable. Highly recommend you check her out.

Toni is very pleasant and professional. My eyebrows always look great and precise. The vibe is…read morewelcoming with relaxing music playing. Love it here.

The owner Toni has been doing my wax services since about 2019. She is alway kind, polite, clean…read moreand most importantly professional! She is a VIBE! I moved out of the CLT area and i still travel and hour and 30 mins to see her. That speaks volumes about her and her work.

She knows exactly what she's doing, and she's great at it!! Super relaxing and comfortable…read moreenvironment. 10/10!!

My skin and brows looked and felt amazing after my facial and eyebrow service. Wonderful and…read moreprofessional!

had a wonderful experience at Spavia Day Spa. From the moment I walked in, the check-in area…read moresmelled amazing and set the tone for relaxation. The staff were friendly and ready for my arrival. The ambiance was incredibly calming with soft lighting and soothing music throughout the space. I enjoyed a Swedish massage with Brandye. She was absolutely fantastic. She was very professional and attentive. She applied just the right amount of pressure and was able to identify and work through tight areas I didn't even realize I had. I highly recommend her for a great massage.

I had a great deep tissue massage from Sam! She even helped me realize I prefer firm Swedish…read moremassages lol. And I really appreciate that! She did a wonderful job and was very receptive to my needs. The spa is relaxing and clean. The staff was nice and helpful. There's plenty of parking and I would love to come back and try their Swedish massage option soon!! Great way to decompress and relax! There's also plenty of parking in the plaza and other spots to shop and eat.

I've been very suspicious of waxing 'chains' my entire life, always thinking they would be the…read more'McDonalds' of waxing. But my first visit to European Wax Center was wonderful! After reading other reviews, I booked a Brazilian with Ashley and I loved her so much I bought a package! Ashley was prompt, incredibly welcoming and very receptive to my needs during the experience. She explained each step to me, even though this is by no means my first rodeo, to ensure I was comfortable and felt in control of the appointment. That said, Ashley's technique was wonderful and she had me in and out of the room in 15 minutes (LOVE! Who wants to spend extra time on the paper-lined table, am I right?) I highly recommend both this facility and Ashley for anyone wanting to break into waxing for the first time, or who may be nervous for the full monty !!

I have been a customer for many years at the Arboretum European wax Center. Today I went in at my…read morescheduled time and had to run to the restroom and then received a quick call from my doctors office that I could not ignore. I came out of the restroom at 2:37 and was told I'd have to reschedule my appointment because I was seven minutes late. There was nobody standing around , no customers and I was going to have to come back in 45 minutes!! As I was leaving, I told the receptionist that I was not happy and she laughed at me , so I will not be going back there instead I will go to a different location where they do not laugh at their customers and aren't rude !!!