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    The Cache Valley Pet Hotel

    2.7 (31 reviews)
    Closed 8:00 am - 7:00 pm

    Services - The Cache Valley Pet Hotel

    Pet boarding

    The Cache Valley Pet Hotel Photos

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    Reviews With Photos

    Maddie and Joey (deceased) companions for 15 years. Joey drowned while at Cache Valley Pet Hotel for the 1 hour temperament evaluation.
    Sana H.

    April 2, 2016; I Just received a letter from the owner of Cache Valley Pet Hotel threatening to sue me for libel if I don't remove my 'true story' reviews from the internet. The Truth is not libelous. So sorry that the incidents that happened seem inflammatory, but they are horrifying to those of us that lived through it and are still suffering. May 1, 2016; I have received 2 letters from their attorney the first telling me to take down my reviews or modify them to their satisfaction. For the second one I had my Attorney respond to this harassment.

    The scratches that my dog received at his stay. We had to clean his scratch 3 times a day for 2 weeks.
    Adrienne G.

    We had a good experience the first time. The second time we picked him up, we paid then were told that our dog was attacked by an unaltered dog. They never called us and told us, didn't tell us till we paid, and the incident wasn't recorded in their books. We called to complain and get our money back but they said that the manager had to approve it. They said they probably wouldn't give us our money back though. We've been calling for weeks and the manager keeps dodging our calls and making excuses. Really unprofessional. I just don't want other dogs to have such a bad experience in the future. Super frustrating.

    You can't see how uneven and choppy his hair is and feet weren't clean

    When I brought my poodle and maltipoo in for grooming, the groomer spent a lot of time showing me pictures to get an idea of how to trim ears, face, feet, tail, etc. a poodle owner understands the many options when starting with a new groomer and I appreciated her time and desire to do a good job. When I picked them up, I was asked for payment before seeing my dogs. When my dogs were brought in, my jaw hit the floor. They looked worse than when I brought them in and one dog was wet. Their hair was kinky and not brushed. I said I was very unhappy and the groomer asked what she could do and tried to brush them, but she clearly didn't know how to groom poodles. She apologized and said she was new at this, I wish I knew this before. I feel sorry for the groomer because she really felt bad and admitted my dogs didn't look like the pictures. I told the employee who took my payment, I was very unhappy and the response was, we don't give refunds. I wish I could post photos so you could see what they looked like. I am staying with a bunch of other small dog owners in a property this summer and when they saw my dogs, they cancelled the appointments they had at the same place. I posted photos and was going to post what they should look like after paying almost $100, but didn't want the public to think the good grooms we're done by this business.

    We checked on our little guy through the website! Great feature!

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    Off Leash Indoor Dog Park - Our lounge!

    Off Leash Indoor Dog Park

    (1 review)

    I was hesitant to become a member because of the price but it's been worth every penny! I have an…read moreenergetic, extremely social puppy that craves playing with other dogs and offleash always has friends for her. It provides her enrichment and exercise that other parks and I just couldn't. So happy to be apart of the pack :)

    From the owner: At OFF-LEASH, we believe your dog’s social life should be just as fabulous as yours…read more We’re not your typical dog park. We’re a private, members-first canine (and human) club designed for those who appreciate elevated experiences, beautiful spaces, and a vibrant, like-minded community. With over 3,200+ sq ft of open indoor park space, an elegant humans-only lounge for relaxing or entertaining, and a 4,000+ sq ft Backyard complete with premium turf, cozy seating, firepits, BBQs, and serious summer vibes, OFF-LEASH is the perfect place to play, connect, and unwind. We offer full daycare services, staff-led training, an all-inclusive pet spa, deluxe human social events, and exclusive membership options for those who want to take their dog-life lifestyle to the next level. Expect white glove hospitality, a clean and beautiful environment, a curated community of canines and fellow dog-lovers who treat their pups like family. Whether you're here for a quick playdate, a full day of fun, or one of our lively member events, OFF-LEASH is where great dogs and great people come to live their best lives.

    The Cache Valley Pet Hotel - groomer - Updated May 2026

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