I met Emily a few years ago. Like a lot of thirty-somethings, I needed a skilled microblader to fix the damage I had done by following skinny eye brow trends of the 00's. Emily met me for a consultation and took her time mapping and planning out where my eyebrows should have been. For years before that I was extremely self-conscious because, not only did I have almost no eyebrows, but what did grow in was completely different on each side. I can happily report that I can go swimming without smudging off carefully constructed pencil-brows. They don't sweat off. I don't think of my bald forehead when I kiss my guy good morning. My brows are even and they look real. Something that bothered me so much for years is just an afterthought now. Emily's prices are fair. If you find someone cheaper, beware! This is not a service you want a bargain on. Every time she touches them up, she takes time to get them just right and I can tell you, that perfectionism is what you need from a brow professional. Aside from the transformative work Emily does, she's also very nice. She's honest but polite, realistic, and never tries to upsell you. She has a lovely little shop full of organic, safe products. I use several of them. (Get the watermelon hydrating mist!!! It smells amazing and makes your skin glow!! Worth the splurge and lasts forever!) read more

Look, I know this whole COVID mess has screwed up everyone's lives....and livelihoods, but holy heck, if I could give zero stars for the interaction I've just had with the owner Emily at Brow Fox, I surely would. Last month when we were in the middle of the first shut down I literally stopped at the salon and called from the parking lot in an effort to avoid any unnecessary exposure to Emily, her employees, and other clients. I could see people in the business moving about, but no one bothered to answer the telephone. This should've been my first indicator that things were not legit here. But because I have visited the salon before and had a great experience with one of her contractors, I gave her the benefit of the doubt and went ahead and walked in to see if I could make a future appointment. Emily herself finally came to the counter and explained she was in the middle of eating lunch and there is no possible way she could take me that day. Again, I hadn't asked her to take me *that day*, I was simply trying to make a future appointment. She advised she had zero availability for at least the next 6 to 7 weeks. I agreed to accept her first available appointment and kindly asked her to please place me on a waiting list in case anything freed up before then. Then I asked about her availability to touch up the micro blade on my brows at a later date (a $300+ service). Suddenly she had availability three weeks out. Of course I took the appointment and was anxious to have my COVID Frau unibrow whipped back into shape. Skip ahead to yesterday when I received not one, not two, but three request to confirm my appointment for today via email and text nearly back to back. I responded to all three as requested immediately. A few hours later I received an email stating she was shutting the shop down down due to state guidelines. Unfortunately, her email message was not 100% clear and I wanted to make certain I wouldn't miss my appointment which appeared from her email would be one of the last completed before her shut down. I did not want to stand her up, and I also did not want to violate her policy and be charged for an appointment I missed due to any misunderstanding and her communications (she has my card # on file). I emailed through her site but got no response. At 7:30 this morning I received a fourth request to confirm my appointment via email. I immediately called to leave a message at the shop as it appeared her messaging system was having problems. Imagine my surprise when she answered her phone at 7:30 AM! I attempted to explain my reason for calling only to be cut off, interrupted, and barked at in a nasty, unprofessional manner. This was followed by the line going dead, so due to her attitude, I assumed she had hung up on me. Rather than call her back, I simply emailed her just her asking she remove me from her client list permanently. Below is her email response to me along with my reply received this afternoon. I'm also including screen captures in case anybody wants to call into question the validity of her response. While I understand we are all on edge due to the extreme stress and pressure COVID-19 has placed everyone under, her behavior was completely inappropriate and unwarranted considering the situation. I will no longer do business with this woman, and strongly suggest anyone interested in her services continue looking for someone who can manage their behavior and communications in a professional manner instead of lashing out and behaving as if they are the only person in the world who has been affected by this pandemic. I wish you the best of luck Emily, you're going to need it with your poor attitude :-( PLEASE SEE THE SCREEN CAPTURES OF EMILYS UNWARRANTED EMAIL TO ME IN THE ATTACHED PHOTOS read more

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Keturah is the BOMB. I have wanted dermaplane brows for years but was too scared to get them after a bad experience left my mom (very fair skin and white hair) with permanent angry black brows. But since I have low thyroid the outer third of my eyebrows are nonexistent and I can never make them look right with any kind of brow pencil or gel or what have you. Keturah talks you through every step of the process and makes sure you are completely comfortable with everything she's doing before she does it. The whole process was easy and they healed beautifully to a natural looking result and now I can walk out of the house without make-up and not have to worry about my dumb brows because I wake up with them looking great! Totally recommend! read more

Amazing service! I am super happy with the results and the entire experience. Keturah kept in close contact the week leading up to my apt , even when I was super flaky and forgot our consultation. She made sure to get my input at every step of the mapping, and we exchanged pictures and info leading up to the session. I felt entirely comfortable in her hands. The process itself was very painless, with a little sensitivity in the middle of the brow. She was very responsive and put numbing cream whenever she noticed my squirm. I love my results even just 24 hours after! read more

The Brow Fox - Before and 10 hours after first session - Eyebrow Services Near Me - San Luis Obispo, California

Although this shop is currently not able to open due to COVID-19 restrictions, I feel compelled to tell you about the owner, who is an absolute expert in her field. I first met Emily over two years ago when I saw she had great reviews for microblading. I have always been self-conscious about my brows because they're naturally very uneven and one of them has decided it just doesn't want to grow. So, technically I have 1.5 eyebrows. I've filled them in since I was a teen, so in my 30s, I wanted to stop worrying about them rubbing off. Emily gave me some advice and laid out my options. She educated me on mapping and bone structure (it's complicated stuff!) When I got them done, it was a game changer! I'm not self-conscious without make-up anymore. I'm not worrying about them rubbing off. They look natural. Emily is a wizard. That's not all. I follow Emily on Instagram (thebrowfox) for her tips and beauty product recommendations. She's helped me find a serum that actually regrows my dang bald right eyebrow!! Sometimes I message her with a general question and she never fails me. She knows what will work in my situation and really goes that extra mile for her customers. As soon as she is open again, I will return. I will also buy the beauty boxes she is offering online to do my part and help her keep her cute little salon open. Honestly, they're a good deal anyway. read more

Ive been following Emily for years now! I am also a brow artist and she is the only person in the whole world I will ever trust with my brows! She really knows her stuff and she's an amazing person! She is so kind, caring, personable, loves her business and clients and it really shows. I absolutely adore her studio and the products and brands she sells and supports are really good! Do yourself a favor and give her a try. This bada$$ brow boss has got it goin on!!! read more

I've followed Emily for probably 4 years now off and on. I was driving from Atascadero to SLO just to have her work her magic It breaks my heart to see her and so many other business owners have to go through this but I'll tell you what.. she's a hustler, a professional and a classy lady. I can't wait to see her when possible, for now I'm rocking some very "natural" brows. Best of luck to you Em and looking forward to more chats & brows in the future. read more

Emily is a super hero! She is the best brow goddess/microblader on the central coast! She puts in countless hours at her shop and curates top of the line products to best serve her clientele. I've never walked out of her shop anything less than thrilled by her work. She's a small business owner, wife and mother....and human! During a time when I can't even imagine being one of those things, she kills it at being all 3! The world is overwhelming right now. Let's support small businesses. Let's be kind to eachother. And patient with business owners who are doing their best to keep their livelihood afloat. read more

Emily is an absolute gem. I came in with 'petite' brows (aka they just don't grow). From the consultation, I knew I would be a good candidate for microblading. She is meticulous, precise and super-knowledgeable about skin types (and products). Also, another huge plus, Emily is a sweet, kind chick. She made the process easy to understand and calmed my nerves. I left feeling 'foxy' with my new brows - I am SO excited that I did this. Emily is a magician. read more

The Brow Fox - Eyebrow Services Near Me - San Luis Obispo, California

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Had my first appointment with Emily and I'm looking forward to my next! I found her to be very personable and professional. Great referrals from several friends. Happy to wait until she's able to open again!!! read more

Still wanting to get some stuff done by this amazingly kind and hard working woman! I can't wait till this quarantine is over! Thank you for being one of my fave customers and always coming in clutch these days read more

If I could give Emily a million stars I would. My brows were a hot mess before I discovered her! Her services will truly change the way you look & feel about yourself in the best way possible. Emily has completely transformed my brows and I never fail to leave every appointment in a better mood than I showed up in. I would drive across the country before I let anyone else lay a hand on my brows. I send everyone her way. Shoutouts for remaining professional and passionate about what she does regardless of the circumstances. read more

I moved to The Central Coast 5 years ago and Emily was the first person out here that I was able to trust with my brows. She is incredibly talented & kind. I always recommend her to my friends. read more

Emily is absolutely amazing! I had never had my brows waxed before and she did a wonderful job! She's very gentle and efficient. She talked me through every step and made the entire process almost painless! I would highly recommend her! read more

Emily did a great job on my eyebrows. I have naturally thick eyebrows (which I like) and I wanted to get them cleaned up. Emily understood exactly what I wanted. She neatened my eyebrows and improved their shape, but left them full and natural-looking. She was also much gentler than other brow waxers I have used. Her salon is very clean and comfortable. I will definitely be back. read more

Emily at The Brow Fox is quite simply the best. When I moved to SLO from SF I was worried about finding high quality estheticians but I'm so thankful that I found Emily. She takes her time to make sure my brows look beautiful. She uses the most natural ingredients she can find. She has also micro-bladed my brows with great results. I could not recommend her more. Go see her when it's allowed. read more

Love Emily! I've been seeing her for a few years and followed her to her new location on Broad. She is a very talented waxer. There is no one else I trust with my brows. She has always been kind, professional and personable to do business with. Can't wait to see her again! read more

Emily did an amazing job! This was the most precise, attention to detail brow shaping I've ever experienced. I'm only in the area on vacation, but I'll be scheduling another appointment before I leave! read more

Absolutely horrible customer service. front desk is never available to answer phone calls. In fact, for the longest time,I don't even think they had a number to reach them. The had a "so called" text message but you never knew who you were talking to, owner or receptionist. I also didn't appreciate the fact that I was threatened that if I didnt respond to a text saying I would be there for my appointment, I would never be allowed to be seen in the future. I feel like you're more invested in selling product then actually providing the customer with the service they're requesting. Would never, ever consider going to someone who can't communicate in a professional manner to a potential client. Will let everyone my feelings if they are considering this "so called" service. Zero stars given'!! read more

Emily is awesome and does a really great job. The salon is super cute and comfortable. I trust her to make my eyebrows look prefect! She is also great at making a bikini wax experience enjoyable and not something to dread. read more

Absolutely love Emily! She does such a great job on everything, especially with her waxing services. She is extremely kind, thorough, and accommodating. You will not be disappointed and she'll be your go to! read more

I'm so happy to have Emily as my brow girl! She is so meticulous and professional. I wouldn't trust anyone else with my brows! I always feel so much better after she works her magic! Best brow wax ever! She also does eyebrow microblading! read more

Emily took a lot of time to explain things to me and to figure out what works best for me as an individual. She made my brows look the best that they can, and I can't wait to go back and see her again! read more

Emily goes above & beyond her job! She took her time on my brows while also giving me great skin care advice that was much needed. I paid for a brow waxing and got a caring and detailed skin consultation too. Highly recommend Emily! My brows look great and I'll never go to anyone else again. read more

I have been a client of Emily (aka The Brow Fox) for about two or three years. I have never been disappointed with the services I have received. She is consistent, professional, and friendly. Her space is always impeccably clean. She is always pleasant and always willing to share her latest inspirations! Seeing her to henna + shape my brows is one of only two self-care rituals I prioritize. I ALWAYS look forward to my appointments with her, to make me feel like a million bucks and to get to spend a little time getting inspired! read more

Emily is a magician, she spends a lot of time in perfecting what will look the best for your face- honestly does some of the best work I've seen on social media and any brow-business. Highly suggest going to her, she will treat you right. read more

Emily is fantastic! Her location is gorgeous and super relaxing and Emily does a great job keepig you comfortable. I can't recommend her enough! read more

Emily is AMAZING! I'm very particular about my eyebrows, and I would drive 140 miles to get my eyebrows done in my hometown because I wasn't able to find someone to do my eyebrows in SLO. That was until I found Emily! I fell in love with how she shaped my eyebrows and how particular she is with the final outcome of her work. She will always make you feel comfortable with her services! read more

Emily is a brow expert! She has a great positive energy and always makes me feel welcome and excited to be there! She takes the time to make sure your brows are just right and my brows have never looked better! read more

I love Emily!! She's so talented and kind and really does her best to make sure your brows are exactly what YOU want! I got my brows microbladed with her and I'm so happy with how mine turned out and I know you will be with yours too! I was nervous at first but she made the whole process a breeze. Also it didn't hurt AT ALL! The numbing cream worked perfectly and I seriously couldn't even feel anything. read more

Wonderful experience with The Brow Fox/Cheeky Parlor. Emily is just delightful, and an ARTIST. I got my eyebrows micro-bladed last summer by her, and while I was a bit nervous to start, her professionalism and sweet personality made the process seamless! She kindly listens to your wishes, provides her expert feedback, and gives you amazing results. I was eyebrow challenged (from over-plucking); she spent a good deal of time with me making them just right-- she is definitely a perfectionist and meticulous about her art. Best decision ever, I love my brows. read more

Emily does such a good job with my brows I have not touched them since she started shaping them. I see how the regrowth in places I had over plucked have come back and framed my eyes in a way that I love!! I feel so confident and beautiful, even when I'm over due for an appointment ;-) read more

Emily is FANTASTIC at microblading brows. I came in for a consultation a couple weeks before she microbladed my brows, and Emily put me at ease immediately. She is friendly, gentle, knowledgeable, and professional. I *love* my microbladed brows and highly recommend Emily for any brow service you may need. She is FANTASTIC, and my brows are amazing now! read more

I can't say enough great things about Emily! I have thin, light eyebrows and she always takes the time to make sure she leaves me with perfectly shaped and not too thinned out browns. She's a true artist. read more

Emily is the absolute best at her work! I moved back home from San Diego in search of a new brow lady and when I found Emily I knew she was my new and improved Brow Gal for life! She is extremely meticulous about her work, clean, and professional. She truly cares about her clients and has their best interest in mind. After my first visit for an eyebrow wax, I saw her next for a 60-minute facial and she allowed me to bring in all my current products to review what I should set aside and what I should keep using to better improve my skin. She never made me feel pushed to buy the product but the suggestions that she made help immensely and I have been seeing her for about a year since. I really cannot image going anywhere else! read more