Look, I know this whole COVID mess has screwed up everyone's lives....and livelihoods, but holy…read moreheck, if I could give zero stars for the interaction I've just had with the owner Emily at Brow Fox, I surely would. Last month when we were in the middle of the first shut down I literally stopped at the salon and called from the parking lot in an effort to avoid any unnecessary exposure to Emily, her employees, and other clients. I could see people in the business moving about, but no one bothered to answer the telephone. This should've been my first indicator that things were not legit here. But because I have visited the salon before and had a great experience with one of her contractors, I gave her the benefit of the doubt and went ahead and walked in to see if I could make a future appointment. Emily herself finally came to the counter and explained she was in the middle of eating lunch and there is no possible way she could take me that day. Again, I hadn't asked her to take me *that day*, I was simply trying to make a future appointment. She advised she had zero availability for at least the next 6 to 7 weeks. I agreed to accept her first available appointment and kindly asked her to please place me on a waiting list in case anything freed up before then. Then I asked about her availability to touch up the micro blade on my brows at a later date (a $300+ service). Suddenly she had availability three weeks out. Of course I took the appointment and was anxious to have my COVID Frau unibrow whipped back into shape. Skip ahead to yesterday when I received not one, not two, but three request to confirm my appointment for today via email and text nearly back to back. I responded to all three as requested immediately. A few hours later I received an email stating she was shutting the shop down down due to state guidelines. Unfortunately, her email message was not 100% clear and I wanted to make certain I wouldn't miss my appointment which appeared from her email would be one of the last completed before her shut down. I did not want to stand her up, and I also did not want to violate her policy and be charged for an appointment I missed due to any misunderstanding and her communications (she has my card # on file). I emailed through her site but got no response. At 7:30 this morning I received a fourth request to confirm my appointment via email. I immediately called to leave a message at the shop as it appeared her messaging system was having problems. Imagine my surprise when she answered her phone at 7:30 AM! I attempted to explain my reason for calling only to be cut off, interrupted, and barked at in a nasty, unprofessional manner. This was followed by the line going dead, so due to her attitude, I assumed she had hung up on me. Rather than call her back, I simply emailed her just her asking she remove me from her client list permanently. Below is her email response to me along with my reply received this afternoon. I'm also including screen captures in case anybody wants to call into question the validity of her response. While I understand we are all on edge due to the extreme stress and pressure COVID-19 has placed everyone under, her behavior was completely inappropriate and unwarranted considering the situation. I will no longer do business with this woman, and strongly suggest anyone interested in her services continue looking for someone who can manage their behavior and communications in a professional manner instead of lashing out and behaving as if they are the only person in the world who has been affected by this pandemic. I wish you the best of luck Emily, you're going to need it with your poor attitude :-( PLEASE SEE THE SCREEN CAPTURES OF EMILYS UNWARRANTED EMAIL TO ME IN THE ATTACHED PHOTOS

Keturah is the BOMB. I have wanted dermaplane brows for years but was too scared to get them after…read morea bad experience left my mom (very fair skin and white hair) with permanent angry black brows. But since I have low thyroid the outer third of my eyebrows are nonexistent and I can never make them look right with any kind of brow pencil or gel or what have you. Keturah talks you through every step of the process and makes sure you are completely comfortable with everything she's doing before she does it. The whole process was easy and they healed beautifully to a natural looking result and now I can walk out of the house without make-up and not have to worry about my dumb brows because I wake up with them looking great! Totally recommend!

Loved my experience with Jenny at Radiant Reflections. I can always count on her for a great…read morequality wax, and an ambiance that is so calm and inviting. She makes sure her clients are relaxed and comfortable, and you feel safe in her care. She even gave me a super nice post wax care package for treating and preventing ingrown hair. I will be coming back to Jenny for all of my future waxing and facial care needs.

I got a custom mixology facial from Jenny and it was amazing! I felt so relaxed throughout the…read morewhole process and I left with my skin looking beautiful! If you need an esthetician, look no further than here! Thank you Jenny:)

THE BEST eyelash technician I have ever been to, is KJ - a funny, TALENTED, patient, detail…read moreoriented and all about what YOU like your lash extensions to look like, not what she thinks will look best (which is the general technique of most lash techs I have personally encountered, and believe me, there's a lot of them!) her prices are super reasonable, my lashes still looked great 3 weeks in when I got my fill, she takes her time and is truly an absolute doll. I won't be going anywhere else as long as I live in SLO county !! All the lash extension ladies: Go see KJ!!! (this salon is right next to the Human Bean just north a few blocks from walgreens on el Camino real in Atascadero.)

I've been a regular customer at Beauty Box for a few years. Kaya and the staff at Beauty Box are…read moreamazing! They are very knowledgeable and efficient with their services.

Stopped into Beauty Box for a quick brow cleanup while in SLO and it was a straightforward,…read morepleasant experience. I got a simple brow wax cleanup. The technician was kind, patient, and efficient. The service itself was quick and precise, exactly what I was looking for without feeling rushed. They also offer threading for those who prefer that option. The space is not massive but it doesn't have to be what was most important is it felt clean and organized. It's not a big spa style environment, more of a focused beauty service spot, but everything felt tidy and professional. While I was getting my service done, my husband waited in the front area and mentioned the receptionist was very friendly and respectful. She made conversation with him while he waited, which he appreciated. The brow wax was $27 and we tipped $10. Overall it was a smooth, no fuss experience that did exactly what it needed to do. I'd stop back in again for a quick brow cleanup when in the area.

Excellent experience! Easy location and very clean space. Karen was super friendly and of course…read moredid a fantastic job. Very thorough and pretty much painless session. I'm so happy have been referred here. I will be back next time!

Karen is wonderful, she makes something that can be awkward and uncomfortable the exact opposite…read more Her space is extraordinarily welcoming and clean. Her style is gentle and a lot less painful then all of my previous experiences. I cannot recommend her enough. When I first started inquiring who to use locally every person recommended her.

Anna made me feel so beautiful for my bachelorette party! Very down to earth as well. She is…read moreprofessional and very kind! The vibe of her place is wonderful and very glamorous! Get yourself over to this wonderful person for a wedding or an event such as mine!

Anna did my bridal makeup and cannot recommend or highlight her enough! From her ease and fast…read morecommunication with booking until the time she left the bridal suite, everything was flawless! She enhanced my natural beauty while her outgoing and calm demeanor blended perfectly with the bridal party for a fun wedding morning! Make sure you see her for your brows too!! Anna was the absolute best!!

Ashley was so nice and made sure that my eyebrows matched each other as one of my eyebrows was way…read moreoff. They turned out so beautiful. they look so fluffy the color was Ashley.

Loved getting my brows and lips done! She is so nice and very detailed! Can't wait to see how it…read moreall comes together after I'm healed!!

Honestly, the best lashes I have ever had. And I have been to a few. These lashes just don't come…read moreoff. I don't know what technique she uses but my lashes stay on forever, even though I swim all summer! I have never gotten more compliments too - I get mine short with volume and people also say they look so natural. Going to miss her- I'm moving :(

Cecilia is such a kind lash artist. She really takes her time and is very thoughtful when it comes…read moreto your lashes! She is so gentle and makes me leave so beautiful every time! 10/10 recommend.