I had a disappointing experience with Sara, who sold me a bridal clear spray tan package. I paid…read morefor two tans: one for a trial and the other for two days before my wedding. During the trial, Sara missed several areas on my feet, ankles, back of my neck, and upper back. She explained that she does not use bronzers for brides, claiming that clear tans would not stain my wedding dress and that the tan would develop later.
After leaving her studio, it was lightly raining, and I had to walk about 10 feet to my car. I called Sara to inform her, and she came out to quickly spray my arms again. Later that day, the tan developed, but I noticed that the fronts of my feet and both ankle areas were still uncolored, along with the back of my neck and upper back. When I contacted Sara about this, she expressed frustration at my concerns and told me that the tan would fully set in 24 hours and would even out by morning.
The next morning, I texted Sara again, explaining that the missed areas still had not tanned. I asked if I could come in to have her fix the issues. She replied that she does not work in the mornings and suggested I use the spray she had given me to fix it myself. Sara also implied that the rain had affected the tan on my feet when I was by my car. I pointed out that I was wearing a long black dress that covered my back and neck, making it impossible for the rain to have caused the uneven tan, especially since it was only a light sprinkle and I had only walked a short distance.
I sent Sara photos showing the areas that were missed. While she did refund me for the prepaid tan scheduled for two days before my wedding, she kept the money and tip, totaling $126.24, for the unsatisfactory job she did during the trial. Sara refused to take responsibility for her work and stated that she does not offer refunds, as noted on her website. I hope this review helps other brides avoid a similar experience.
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In response to the business owner's reply below, I feel I need to clarify all of her inaccuracies, which is pretty much her entire response. I paid $200 for two spray-tans, and I paid $41.04 in tip. Only one spray tan was completed unsatisfactorily. The total charged was $246.24 including a processing fee of $5.20. A partial refund including my tip should have been $141.04 not the $126.24 that she refunded me.
I prepped correctly, my aftercare was done correctly, I was dressed in a long dress that absolutely covered my neck and back, my shoes were not too tight. If it was raining as heavily as she claimed, then why didn't all of the spray tan wash off??? All of these excuses are incorrect and are just that, excuses. As for the inaccurate statement that it was raining heavily at the time that I left, my appointment time was 3:00 PM in Lighthouse Point Florida on October 7th, 2026. The entire appointment lasted less than a half hour. Anyone can go back, check the weather for that day and time and see for a fact that at that time in the afternoon it was barely sprinkling and only lasted a few minutes.
I've only written this review to help other brides avoid a similar experience.
