1. The Brick

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    Olds, AB

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    The Brick

    5.0 (1 review)
    Closed • 10:00 am - 6:00 pm

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    2 months ago

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    Country Living Furnishings and Design - Part of our design team assisting the Property Brothers

    Country Living Furnishings and Design

    2.4(11 reviews)
    86.1 km
    •$$

    Think of this place as a fancy-fancy furniture store. Honestly, I was literally blown away by how…read morenice the furniture and accessories are in this place. Everything was so nice, in fact, I felt like I didn't belong. After spending a couple minutes in the store Iknew everything was way too expensive for me, but I couldn't stop looking around. It was all such intriguing merchandise that I spent way more time than necessary looking around at everything. They've got such a unique selection of products in the store like old grandfather clocks, authentic bird cages, and even old school snow shoes. They've got some paintings for sale, most depicting an older, western scene. You can buy couches, beds, dressers, tables, chairs, blankets, pretty much anything you can think of. You have to special order everything, but you get to pick your stain colour and fabrics as well. I think it's cool that you can kind of custom make your own furniture. The lady working there (perhaps the owner?) was really friendly and eager to offer a hand or answer any questions. She directed me to their website, saying that all their products were online. The funny thing is, you can't order anything from the website, only view what they have. It's a high-priced store, but the goods are all so beautiful! I enjoyed just browsing around at all the neat and interesting things they had in this store. It was really neat!

    We bought a couch here over a year ago. It was around $10,000 and is comparable to IKEA quality. We…read moredealt with the store in Richmond to fix the issue with the material and it was a complete nightmare. They were claiming that all couches need constant fluffing and so on. It had nothing to do with the "fluffing of the couch" as I do this regularly. Anyways, I ended up having to go into this store and threatening to go to the better business bureau after the owner argued with me in front of my 3 small children about the defective and junk product they sold me as they were refusing to just send me a new cover and fix it. The customer service at this store is the worst I have ever experienced. In the end after dealing with the back and forth for months, I did get a new cover but it is still not fitting properly and I have never heard back from the store. They sent a third party to install the new fabric and then never bothered to follow up. Horrible customer service and junk product.

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    Country Living Furnishings and Design
    Country Living Furnishings and Design
    Country Living Furnishings and Design

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    The Brick Outlet

    The Brick Outlet

    2.3(3 reviews)
    61.5 km

    Terrible customer service. I purchased a bed set a couple of years ago and was persuaded to buy the…read moreextended warranty they offered. After only a few months, the bed railing broke due to extremely poor-quality materials. When I went to the store to file a warranty claim, I was told to come back another time because the person in charge of claims was not available. When I returned a few weeks later, I was then told that I had to call three different stores in Calgary just to find out which one my claim had been assigned to. This was an incredibly frustrating and disappointing experience. I will never shop there again.

    My parents needed a new table and chairs so I went into the outlet store and although the store was…read morecompletely empty at the time the group of sales members were crowded at the desk chatting. My elderly Mom and I went to look at the tables and began pulling apart the leaf on the one we were interested in while the group of employees continued their chatting amongst themselves. No one approached us or offered help at all. When we went up to the desk we still were not noticed until I said "excuse me". After purchasing the table ( against my wishes but my Mom really liked it) we turned to leave and I said goodbye but they had gone back to chatting and did not hear me. When the day of delivery came after making many adjustments to our day and moving things around to make way for the new table including getting rid of the old one we waited. And we waited, tracked delivery - on truck and on it's way. Waited and waited, it was now 8:30 pm. Called the store, no answer. In short it did not show up. We did not receive a call nor a text to tell us why. Next day I called and a boy answered after being having my story being interrupted several times I asked to speak to the manager. I got an assistant manager who went on to say that the soonest they can get it delivered would be in 5 days. She had no idea what happened and couldn't find out for me as to why there was no phone call. She also told me "I actually like old people" when I explained my parents whom are elderly would no where to eat till then. She went on to tell me that "we are not amazon and can't guarantee a delivery day or time". I again asked to talk to the manager but the assistant manager said she would get her to call me. The manager never called me. Currently we await for the next delivery date which is tomorrow. Needless to say I will be going back to Leon's for any future purchases and will not be recommending The Brick to anyone I know.

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    The Brick Outlet - Inside

    Inside

    The Brick Outlet - Red Deer Outlet

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    Red Deer Outlet

    The Brick - furniture - Updated October 2026

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