We had a soldered in fuse blowon our Bertazonni Fridge. It was just passed warranty. Lounsbury went…read moreto bat for us and had the new circuit board covered. We only paid a service call. Everything is again working for us and Lounsbury saved us big $. I can't say enough good things about their service.

I will start this review with my initial purchase of stove, fridge, dishwasher, range hood…read moremicrowave (all of which were frigidaire professional), bedroom set(which retailed for 10k) front load washer and dryer by Electrolux, and various pictures and accessories. It has now been three years since the products have been started being used. During my initial purchase the sales people were absolutely great to deal with and more then willing to accommodate. That all ended once the products were delivered. Let's start with the fridge. The ice and water stoped working after a few weeks of using it. I contacted lounsburys about my issue. They informed me that they only come out this way once every few weeks (I live in saint Antoine), I was ok with that. After a few weeks the service man showed up for the first time. He took the water line off and it was frozen. So after de thawing it and putting it back together it worked fine for a month or so. Once it stoped again, I called and he came out again, basically did the same thing. This happened a few times with a month or two between calls. The fourth time he came out he figured that I needed a part, so he ordered it. At this point there was only a month or so left on warranty. So after waiting and calling for a six month period someone finally called and said the part was in and they were going to come out and fix it. While he was here installing the part he figured out that the part was not the problem and that the fridge had a defect. The fridge box was missing insulation, which was causing the unit to work overtime to stay at the set temperature and because the waterline was against the back wall, it was freezing. So after approximately 18 months and no warranty left on the fridge I have no water or ice on a fridge that was not cheap. I did go in at that point and spoke with Zach (a manger). He was actually quite accommodating and offered to give me a credit on a new fridge for the value of what I paid on my fridge originally. The issue was that the exact same fridge was now $600 more. So I simply couldn't justify spending $600 more to have water and ice working on something that I already spent 2k on that never worked from day one. So I refused the offer! This fridge is a frigidaire professional. The dishwasher has now had a new pump installed, a leaking hose replaced, and now currently is leaking from the door seal. It is currently three years old and is also a frigidaire professional. The microwave / range hood has since broken, about about six months after the one year warranty ran out. The fan stopped working. This is also a frigidaire professional. The stove has now also broke just this pass week. The stove actually caused quite a hazard when it let go. There were sparks and flames inside the oven with a Big Bang. My fiancé and and 18month old son were the only ones home at the time and it scared the crap out of them. I don't have to worry about my son being around a stove anymore, he is traumatized. That is also a frigidaire professional. This was the last item that actually worked correctly in my kitchen. It let go after three years. Now the bedroom set, it has been ok other the having to repair the bed frame three times so far. It is a king size bed and and the supports keep breaking because the box spring that was sold to me by lounsburys does not sit on all of the supports correctly. It will slide up or down and cause the 1/2 inch by 3 inch boards to twist and crack then break. Oh and also, the box springs are not matching, which I only realized after the bed broke the first time. Which was about 18 months after I purchased. Now the washer and dryer. Over all I don't have any major complaints. Other then the washer will randomly shut down and lock during the middle of a cycle. This started when it was new. To get it open I have to turn the breaker off for about ten seconds then switch it back on. I can then open the door and restart the cycle. This is annoying but at-least it still works. I did ask the service man about this one of the many times he was at my house working on my fridge. He told me it was normal and there wasn't anything that could be done. It only happens once every couple of weeks so I thought, no big deal. This is made by Electrolux. I have now been using all of the above mentioned products for 3 years. It has been a joke among my family since the items started giving me problems since day one. My mother actually highly recommended lounsburys to me when I was moving into my house. She now feels horrible about it. She contacted the manager this week after my stove exploded and the manager could not have cared less. The manager contacted me this morning and told me, because the warranty was long over there was nothing they could do. She just wanted to get me off the phone.

I got a laptop for last x-mas, as a gift, but when I opened it, the hard drive was making loud…read moreclicking, and the battery was crashing right out of the box, i contacted Best Buy to see when I could get it returned, I gave them the dates on my recipt and they said it was out of warranty. I think that the guy didn't know what he was talking about. (Update) I was contacted by the manager after writing this review, and he told me the repair warranty was a year and the return warranty was two weeks, which was spent in the packaging. Anyway, they sent my laptop over to their repair center, and it came back with a new drive, but was still crashing... I'm going to send it back, soon. Maybe they misunderstood something.

I was in the store in Moncton, NB about two weeks ago on a Saturday. I was shopping for a camera…read moreand wanted some info on a specific model. The young man that came to help me, Justin Okana, I am sure of the first name, but not the second. I have not experience such good customer service in a vary long time. The young man was very helpful, polite and when he did not know the answer, he went and looked it up for me. Really nice experience. This young man will go far!!!!!

BETTER BUYING FROM ARME SUPPLY CANADA...STAY AWAY FROM THIS BUSINESS AS ONLY OUT FOR THEMSELVES AND…read moreTHEIR PROFITS!!! I was referred to them and I wish I hadn't have been. I ordered a Maytag stove top burner on March 23, 2021 and I was advised by Tom that it'd be in within 2-4 wks. Well they took the money on the same day it was ordered and I received it on May 21, 2021. I went and picked up the box from Midbec and nothing was said other then have a nice day. Called SOS Repair and Michael came over (of whom I would say was amazing and patient to say the least) and he was at my house for 4 hrs trying to hook up the new part but said it seemed not to be working. In the end, he advised me that it appeared as though the jumper box had switches which were faulty and staying open. He advised me also that it appeared that the burner looked to have been used as there were punctures on the bottom. He told me to take it back to midbec and I called them and they said bring it in. When I went in with the broken burner, they said that the box date did not match the dates on the burner and later called me to say they could not help me as the box had been open. I stated that Tom was insinuating that I had somehow switched out the burners or that I had printed a different dates on the box (even though Mike from SOS took out the old burner)???!!! He said that he was not saying this but kept telling me that it was in the fine print of the receipt, that all there sales were final and non returnable - EVEN WHEN THE PART THEY WERE SELLING IS SOLD TO YOU BROKEN! He said all this was in the fine print and when I asked why I was not informed not to open the box, he said that he couldnt answer that. The piece cost almost 350$ and now they expect me to buy another faulty piece from them! STAY AWAY is all I can say. PS I would have given 0 stars but it wouldn't allow me to.

Horrible effort to help me with a damaged tv. We bought a Tv on Blaack Friday weekend. Waited over…read morea month for it to arrive, and when it did, we opened it and turned it on to check it... and fornt it wAs damaged and the screen non functional. Called Leon's and spoke to a Service Manager Jackie who said the only way they would help is if I haD the top part of the box. We are in process of movingg into a new house and with hundreds of boxes we are trying to clean out as fast as they get emptied.. and that box went in a dumpster with the next load that aft. The bin got emptied the next day. Her only suggestion is Call LG and get them to come to replace the screen. Which wilL cost as much as a new one. Don't shop at Leon's. Once they have your money you are nothing to them. Spent over 8700 there during this move. What an incrediible disappointment. Go elsewhere folks.

My dryer was squeaking loudly for several months. I put off repairing it for as long as I could…read moreuntil the squeaking became unbearable, so by the time I was looking for a Pro I was a bit desperate. Luckily ApplianceSOS was able to service my need right away. They had an online contact form on their website which I filled out and they called me almost immediately. They communicated their pricing model, gave me a general idea of what I could realistically expect in terms of a repair, and dispatched a technician. After, they communicated with me via text re: any subsequent updates. The Pro came within a couple of hours and diagnosed the issue pretty much right away. He was somehow able to purchase and replace 2 parts all within an hour. In the end, this costed about $109 in labor and about $50 in parts before taxes. Not exactly cheap, but fair and transparent pricing. Best of all, my dryer is fixed!

We are still waiting on the part for my appliance, but Russ was lovely to deal with. My dog also…read moredidn't try to eat him, so I took this as a good sign! I will definitely call him again if necessary and recommend his business.

We had the pleasure of dealing with Brian wow what an awesome experience great prices great pieces…read morethey know their stuff... we not only purchased a complete king bed but also a living room set. No pressure sales, reasonable out of town delivery fee, awesome family business, we highly recommend you check them out before visiting the larger box stores Nova Scotia proud. Thank you for the amazing service excited to receive our new furniture!!!!! Your 1 stop furniture shop Mike & Tracy Mapleton, Nova Scotia