Kent is fully geared up for summer! Out front they have pallet after pallet of dead turf for you to…read morechoose from. All overpriced, and all 100% guaranteed to be not just dormant, but dead!! Staff will assure you it's just 'resting', but once it's been dried out like Melba-toast, don't you worry - a brown and sickly lawn will be YOURS!! I made the mistake of going to a local organics company and getting alive grass for about two thirds the price. Boy, do I feel like an idiot!! My lawn is green and healthy now :(

Went in to get a deck plan and quote. Called 'Ron' at Trinity location twice and he said (both…read moretimes) he would email it 'when he got the chance as he was really busy'. That was over a week ago. We decided to go to Home Hardware where they were so accommodating, we decided to pay a little bit more for our materials and buy through them. I'm sure if Robert or JD knew how much business they were losing to such poor customer service, they wouldn't be very happy.

Item confirmed to be on hold for us till the next day; sold. Yes, we could order but at a higher…read moreprice. Not worth dealing with as they are not upfront and salesperson, Rita ,took no responsibility.

Bought a comforter at the Moncton Brick Store. Was never told that I could not return it. At…read morehome, I didn't like the color in my bedroom and wanted to return it and buy something else. I did not used the comforter. I was told at the store that I couldn't return it for sanitary reason, though I had not used it. I have to keep that comforter, paid over 150$, that I don't really want and need. I bought a bed frame, from the Brick, at the same time. Pieces were missing or damage, however the Brick gave me other replacement parts. I was told at Home Sense and Costco that if I buy a comforter and want to return it, I could. So in the future, I will shop at other stores where we get good services.

I purchased a desk yesterday from The Brick in Amherst,NS hopefully it will come in time for…read moreChristmas My issue is that the delivery fee was almost as much as the desk, considering they have less than 50km to deliver I feel this is a lot. Always thought it was free delivery from Amherst to Oxford. They asked if I wanted delivery but didn't say it would be almost $80. I should have canceled the order

Poor service in the Amherst store when you voice concerns over quality of workmanship. I was told…read moreby Leslie "that's just how it is" I was not satisfied by her answer and she didn't seem to care that my concerns were not addressed. will be shopping elsewhere

Found the owner was quite snobby and I found you can order anything they have online for less…read moremoney. A bit of a snobby atmosphere for a furniture store located outside the city centre. Not a lot of Canadian product, either (tables and not much more).

A few years back I purchased an area rug and it was very good quality and still looks like new. I…read moream disappointed because according to another reviewer they do not carry the same merchandise anymore. I loved their furniture.