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    The Brick

    2.7 (3 reviews)
    Closed 10:00 am - 9:00 pm

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    5 years ago

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    5 years ago

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    8 years ago

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    Amanda's House of Elegance

    Amanda's House of Elegance

    (3 reviews)

    A Let Down. I was so excited to find this decor shop in…read moredowntown Kingston, as I prefer to shop locally instead of at big box stores. I found a great faux fiddle leaf tree and tried it out in the space I was looking to fill in my bedroom. After trying it here and several other locations I decided I wanted to return it. I called several times last week to try and make sure I would be able to return it, as this tree is about 6' tall and is very difficult to transport. I finally left a voicemail on their machine on Sunday. They got back to me on Monday saying I would need the receipt and in 15 days of purchasing. At the time I couldn't find the receipt, but went searching and found it. My boyfriend took the first part of the morning off work to help me transport it, as we both work until 6:00pm (when the store closes). When I brought it in the sale person said we also needed an additional receipt that had some 25 digit code on it. She showed us an example of one at the cash, which was stapled to the credit receipt. My receipt had no staple marks in it, and we inquired as to why mine may have not been stapled as well- also why I was not told about this particular receipt I needed. Mine says "Amanda's House of Elegance" on it and shows the price of the item. I don't think it was fair to turn us away. I must say, I was extremely disappointed in the service. This item was almost $300.00. I am clearly a potential customer that is willing to buy high end items. I would have expected better service and more willingness from the staff to satisfy the customer. Though I prefer to shop locally, I will not be returning to this store. I can't see how this business could ever compete with stores like Homesense (which has a 30 day return policy) or Pier 1 (which has a 45 day return policy) with no hassle and additionally has much more competitive pricing.

    A very well organized and very clean store and in a great location DOWNTOWN Kingston! Amanda's…read moreHouse of Elegance is packed full of amazing décor........and ohhhh those pillows!! We were extremely impressed with the quality of the merchandise and how elegantly it's displayed. Simply put "A great store to purchase that special gift for that special room in your home" great for wedding gifts and Christmas shopping too!! #ShopDownTownKingston Beca & Gary Evans

    The Brick - electronics - Updated May 2026

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