Hair cut seemed like it was a bit rushed, started late and as soon as the next customer came in for…read morethe person who was cutting my hair they seemed to speed up a little bit. I came in after I had booked a curly cut online which claimed that it would also come with like a personalized product referral, but I did not get any of that. Yes, I did come in with my hair brushed out, but that should not change how my hair is cut since she did cut it wet. When I said my hair is normally curlier than this I was responded with yea I can see a slight wave, and proceeded to not cut my hair in a curly way. Why offer a curly hair cut if you don't know how to deal with curly hair, probably should change the list of services you offer. Afterwards I barely got any product out in my hair since I didn't want to put heat on it and I ended up going home and having to redo it. My hair looks so choppy and the sides seem uneven. The price also seems outrageous for a rushed sloppy job. Never getting my hair cut here again.

I had such an amazing experience getting my nails done! She was incredibly kind, patient, and paid…read moreso much attention to detail. My nails came out perfect--exactly what I wanted, if not better. You can truly tell she loves what she does. The atmosphere was comfortable and welcoming, and I left feeling confident and happy. I will definitely be coming back and recommending her to everyone!

My hair has never looked this beautiful! Whitney did my hair and she did amazing. The salon is…read morealso so warm and inviting. If you're looking for a salon in Pullman it has to be LaBella

I have never wrote a yelp review but I Was so unhappy after getting my hair done here. I went in…read morefor a partial balayage for my brothers wedding, so my hair turning out good was essential. The place was very lovely and the person who did my hair was very nice the entire time. But... my hair turned out horrible! She masked it in the salon to make it look good but when I got home and took a better look, it was terrible. It was nothing I asked for as well as it was over balayaged which basically meant it fried my hair. Now I have to get my hair redone but I am not going back to this place in fear that they will ruin it again.

Had a great experience with Miranda today. One of the next hair cuts I ever had. She was so…read morepersonable and easy to talk to. Wish I lived here so I could see her regularly!

The hair cut I got there was fine - a little expensive for the what I got but fine. I scheduled a…read morefollow up. The day of the follow up my stylist texted me and said she had been exposed to covid and cancelled. She said she would text me the next day to reschedule and that was last I ever heard from her. Ghosted!

Sheri did an amazing job. My hair was so brittle and stripped of life and was so thirsty. She…read morereally put in effort to make sure she did all she could to revive it. She trimmed it and added toner. My hair hasn't looked this healthy in a while. For the curly girlies... this is your girl ! She's hilarious and great.

Sheri is great! Super attentive to customer requests. She knows hair and does a great job with…read morehighlights!

I had the best experience at Identity Salon with Eva! My hair has always been difficult to process…read moreand most stylists have a hard time getting the right blonde for me. Eva absolutely nailed it! I'm obsessed with the color and so grateful! I highly recommend Identity Salon!

They are awesome and very accommodating. They take very good care of my wife - even helping her…read morecoordinate a ride home. Super attentive - which I greatly appreciate.

My experience with Kristie was awesome! I went in to see her initially based on her other loyal,…read morelong term customers' reviews and her ability to get me in quickly. (Also, there's a few pictures of the gal's hair who posted the only bad review I saw from a while ago, and in my opinion her hair looks gorgeous). Anyways, I went in for a balyage highlight and cut. I've always been picky about stylists cutting off too much, but she truly listened to what I wanted and trimmed my hair, adding in a couple of layers. She gave me what I asked for initially with the first color, but I pressed her due to my tight schedule and I didn't have time to put in more blonde (to which she gave me her card and encouraged me to come back to do so). Usually I feel awkward or bad asking, but she made me feel comfortable the second I walked in the door. So the same day I called her back and she was more than happy to add in more blonde for me. I'm so in love with my hair, it looks naturally sunkissed and is exactly what I wanted. Definitely coming back!

As a middle-aged professional guy, (if I live to be 120), I count on good haircuts to project an…read moreexecutive image. Whenever I relocate, the first order of business is to find the best hair stylist I can. In this regard, Kristie is not only by far the best in Moscow, but the best I've had anywhere. She is a gifted artist that has a knack for achieving the look I'm after, and she is lightning fast. Seriously, when she cuts my hair, it's like zip, zoom, wham, done. And it always looks really good.

I love, love this little family business! Lia and her brother are great managers and wonderful…read morestylists! My haircut n style turned out better than I could ever have expected. The under $24 price made it a "super cut!" experience!

The first time I went here I was really disappointed in my haircut. I needed to clean it up with my…read moreown trimmers when I got home and even then it wasn't good. Out of desperation I went back here and it was better than I had the first time. The 3rd time I got seen by Amanda working there and she is phenomenal, personable, and I 100% trust her to cut my hair and style it however she thinks is best! I've gone several other times now and I'm glad I found a new barber I don't feel like I need to worry about.

I travel and have to just cross my fingers when I pick a hairdresser... but I found a good one with…read moreOlivia! She's young...but she listens to what you want and then does an awesome job! Thanks for a great haircut!

I went to their website and is says in black and white FULL perms $71. I call and make an…read moreappointment for Friday the 3th at 2. I arrive a few minutes early as I alway do and a young lady takes me back for my perm. After 2 hours I'm finished and ready to pay but a different young lady said that it will be $125. I said wait a minute, I was to believe it was $71 and she asked if I got that number off the website and I said yes. She told me that information on the website was old and they couldn't correct it. I told her that was not my fault, you posted a certain amount in print and they need to honor that price. I told her that was very close to a 'bait and switch' scheme with is a crime. She asked me if I wanted to speak to a .manager and I said yes. The manager said that was the old price as things have gone up and I said that was not my fault, it is advertised as $71. She said it begins at that price, ( a lie) more hair, more expensive. My hair is a little past my chin not enough to warrant another $54 dollars. Then she tried putting on a guilt trip by asking me 'Don't you think your stylist time is worth the the price? I didn't entertain that question but kept trying to get the conversation back to the price on the website. She began to see I was not going to pay that amount so she said what would you be willing to pay? I couldn't remember for sure that the price quoted on the website didn't say 'starting as' so I told her I would be willing to pay $80 maybe $90 plus a tip for the stylist. She of course took the $90 and a $10 tip. We went back and forth for 20 minutes, something I've never done before. This was wrong!! She lied to my face and tried to make me out as the bad guy when she is cheating and lying. When I got back home and looked again at the website, It did indeed say FULL not starting at. I will never go back there. BEWARE,

I've mostly continued to be pleased with this place, but I did get one very bad haircut…read more I went in for a haircut, and got one of the two male employees that works there. (The one without tattoos.) He barley talked to me at all during the haircut, and ignored my attempts to talk to him, which is very unusual for a hair stylist, they are usually really talkative. Shortly after the haircut I noticed that he had put layers in my hair. I will take a small bit of the blame for this, because though I told him I just wanted a trim I wasn't as clear about stating "straight across, no layers" as I usually am. However, he did not ask me if I wanted layers, and just decided to put them in without my consent. He also didn't even tell me that was what he had done, and it was up to me to notice. I called and asked for a refund, and they were able to give me one, after trying to convince me they could "fix" it. You can't fix layers on long hair when the client does not want a short haircut. I've been growing my hair out since, and the layers are almost gone. This haircut was at the end of last year and it will still take one more haircut before their mess up is fixed. On the plus side, every time I have gone in since the bad haircut, all the other stylists have been very helpful about cutting my hair so that the layers can grow back. I'd recommend every other stylist except the one I mentioned gave me a bad haircut.

Really depends on the person that cuts your hair they might do great and it might be the worst…read morehaircut you have ever gotten