Nancy cleaned up our books for us and helped us get set up on QBO. She was patient and helpful with all of our many questions and worked with our busy schedules. Highly recommend her to anyone looking for a stellar bookkeeper. read more

As a person who has worked in finance for many years I found that working with Nancy was a nightmare. She was unprofessional, unorganized and unresponsive on important matters. Do not use The Bottom Line! read more

I'm a retired Tax Accountant but I still refer clients to other businesses. Nancy Gomez used to have an office with staff in a professional building I managed and from time to time I referred clients for bookkeeping services to her business. I recently referred a small business client and Nancy agreed to take on the account. Unfortunately, after she got involved she became unresponsive to phone calls and emails. I spent hours of my time trying to find her to pick up a check she was supposed to deposit weeks ago, but she is in the wind. I had to contact the party that sent the check to have them issue a stop payment and mail a reissued check to me. Personally, I think Nancy is only interested in selling QBooks. I'm very disappointed and won't be referring any future clients read more

I cannot recommend this business and in fact I suggest that all business owners avoid them. There are so many issues with this company I scarcely know where to begin, but I will start with their incompetence and then cover their dishonesty. Despite being charged thousands of dollars, our software/computers STILL do not work. They offered to come back out but at this point I have zero confidence in their abilities. The most recent issue (AMOUNG MANY) was that we supposedly needed a better computer. Following that expensive investment, the problem still exists. (AS USUAL) This has happened REPEATEDLY. When they can't fix our issues they have us throw a bunch of money at upgrades but when that STILL doesn't fix our problems, no explanation is forthcoming. As a business owner, I don't need to be told I'm getting equipment at their cost. I understand that they need to make money. Because of the used car salesmen techniques, I'm lied to about the cost of the equipment and then later when I look deeper into it I realize I'm NOT being charged their cost, I'm NOT being charged retail, I'm paying three times the retail price. I understand that's business but why lie to me about getting a deal? After months and months of NEVER having our issues resolved, I called a new company out to help us. One of the issues was the inability to print tags (which hadn't been a problem before) We went two weeks with no tags, which is a SERIOUS problem in retail. The new company fixed this in literally one minute. A software update required that we now highlight the tags before printing. The "expert" at The Bottom Line apparently wasn't aware of this. It's just one of MANY issues that we paid a ton of money for their learning curve. I have nothing good to say about The Bottom Line Santa Barbara, AVOID! read more

Unresponsive 2 weeks of cajoling, emailing and calling to get work done. Finally had to move on and move my account elsewhere. More aggravation than it's worth. AVOID! read more

Dean was instrumental in getting us launched with QuickBooks Point of Sale (QB POS) when we purchased the former Magellan's travel store in July 2014. He also made good recommendations on new pc's and printers to serve as QB POS registers and back office computer. Dean trained the store staff on the basics of using QB POS for customer transactions, purchasing, and inventory receiving and got us live within one day of installation. We experienced no downtime in the transition from the old legacy POS system to QB POS. In the 14 months since the install, Dean has been easy to reach and quick to respond when we've had questions, or when we have had the occasional need to troubleshoot. Dean has taught us about more advanced features like the import/export utility and form designer. This has been invaluable in saving us time and money. His consulting fees and billing are fairly priced, and he is a caring individual. I highly recommend his services from The Bottom Line. Mark Gallo Owner/president CircaTerra Travel Outfitters read more