Set up a consultation online. Called at the time of appointment and phone lines were busy. Left a message and never heard back. I was never even acknowledged. At least take the time and have the decency to let someone know you're unable to provide services. read more

I'm another satisfied customer of Michael and Tax Rabbi. They've been doing my taxes for several years and always have done a wonderful job. If I have tax questions Michael answers them with knowledge. I've had to file extensions which they've handled appropriately (and yes, that hasn't always been the case with prior tax accountants). Overall I wish there was something else I could hire them for because they're exactly the kind of company I enjoy working with. read more

Michael's the best and his secure portal system has operated flawlessly for us. He's an easy choice to do our taxes year after year. Thanks for the great work and for being such a good human being. read more

If I could give this place ZERO stars I would. This has been by far the WORST experience with a company that I have ever had. They are completely unprofessional and RUDE. A friend recommended that I see Michael for my taxes and being that my friend has been going to him for years and we are in the same industry, I took his word. I made my appointment to file my 2011 taxes and in 2013 I am still dealing with their mistakes and errors. At my appointment he was confused and looked like he had never seen a K-1 before. He even had to call in someone to help him find where in the program to write off student loan interest. I should have known at that point that this was a mistake. After over an hour of trying to figure out how to file, he told me what I owed to the IRS which was a little more than I usually pay but I made more money that year so I assumed it was right. Then a few days later when I got my bill for his service it was nearly DOUBLE what I had paid my previous tax person the year before. I was told that I could work out a payment plan with the IRS. Great, I was emailed the forms and was told that they would file for me. I filled everything out and faxed them to Rapid Tax. To my surprise, nearly a month later I got a letter from the IRS saying that I was LATE in my payments and that no monthly payment request was ever received. To boot there was a late fee and interest accrued on my balance. I immediately called Sandy at Rapid Tax and she swore that it was filed. Sorry, the letter is proof that it was never done. After asking what they could do since this was their mistake, Sandy was basically like, "Sorry, you're on your own." Really? You can't cover the late fee or interest for the mistake YOU made? Extremely unprofessional and rude, doesn't the customer come first??? I ended up just paying everything because I didn't want to deal with the headache. At that point I was just happy to be done with Rapid Tax. Well low and behold, I received a letter in the mail a few months later from the City of Los Angeles saying that I owe business tax and that I failed to properly file with the Office of Finance. I do NOT own a business, never have and the company that I do work for pays their city taxes every year. I called Rapid Tax to see what this is all about. I was told to fax the letter and they would take a look. NO ONE called me to let me know my letter was received, that they were looking into it, etc. I called back the next day and was basically told, "Yes, we filed it wrong. In the future we won't make that mistake." Ok, so now what? I am told that I need to write a letter to the city saying that my taxes were filed wrong. Excuse me? I now have to go through this trouble because of ANOTHER mistake that YOU made? WOW. When I asked why no one even bothered to call me back, I was told "We receive a lot of letters everyday and don't have time to let everyone know that we receive them." WOW. Probably the rudest response from a 'professional' company that I have ever EVER had. A simple, 'I'm Sorry' would have sufficed. So here I am, interest currently accruing on a balance that the city of LA says that I owe to them because of Rapid Tax's MISTAKE in filing my taxes. AVOID THIS PLACE AT ALL COSTS. Never in my life have I dealt with such an unprofessional, rude and unapologetic company. read more

Worst tax experience of my life. I don't wish to spend the time to detail my experience with this company, i'll just say that I've NEVER felt the need or taken the time to write a negative review about a company on yelp. That was until I was treated so rudely and unprofessional by these guys. I will say that I agree with everything Luaren M. had to write in her review, and I wish i had read that before I used this company for my taxes. Her mention of the assistant (Sandy) is spot on; she is the most unprofessional person I have ever had the displeasure to work with. They charge twice as much as most top accountants ask for, which I didn't even mind, until I found out that they would cost me thousands of dollars on my taxes, and then act unprofessionally and rude on top of that! They messed up 3 times on my taxes, then talked to me with an extremely rude and patronizing tone, and were IMPOSSIBLE to get a hold of when I tried to point out there mistakes. Finally I had to hire a different accountant, who had this to say about there preparations: "I still can not believe myself that an EA (which Michael is) is like that. I have EA designation myself and this is the highest you can go in tax law and taxes without having Master Degree in Taxation, I am still amazed that someone with so many years experience could make mistakes like that. Michael is the owner and bought HR Block Franchise office and my guess is that he did not prepare that tax return himself because I can not believe that EA could do it. My guess is that the first version was prepared by his tax preparers and he did not even look at that , and, later when you started to question it and he looked at that personally, he must have seen the mistakes but could not admit it, even though they still re did it. " read more

Uncle Mikey (as my listeners have known him for years ) is also my personal tax guru! They handle both my personal and corporate tax returns and have become like family! I am forever filing with only days to spare and this group always comes through! Whether it's your personal taxes, small business or large Corp, make the right financial choice! Call them today and get your tomorrow handled! read more

Michael and the folks at Rapid Tax have been doing my taxes for many years. The friendly, low stress atmosphere coupled with Michael's exceptional knowledge and memory about my evolving tax situation has meant I never considered looking elsewhere for a tax professional, even though I have moved out of LA county. Thank you Michael and Sandy. I could not be happier! read more

Michael Marshall, Rapid Tax, Inc., has been my accountant for more than a decade and he will continue to be the only one I would trust with my finances until one of us dies! As an artist/photographer, there is a lot to consider when filing a tax return, but Mike knows it all. If I were to ever be audited, he would be the guy in the chair next to me and I would not worry for even a minute. Michael is dedicated, knowledgeable, honest, ethical and extremely trustworthy. I actually look forward to doing my taxes every year because I get to hang with Mike! I recommend Rapid Tax and Michael Marshall to anyone who needs a great accountant and friend. read more

Businesses like this are why I wish they offered zero star reviews. Michael is expensive (close to twice what I was paying before), but he was a nice guy and I figured he would be worth it....right up until I got a tax bill for $3500 because he filed my taxes wrong. I swear the guy actually chuckled when he looked back over our forms and admitted he simply screwed up. $3500!!! Worse, he would do absolutely nothing to help me out. He wouldn't cover part of the cost of his mistake, nor even refund me my money I paid him (when I asked for my money back, he laughed and said "Why would I give you your money back? You paid me to file your forms and I did, even if they were wrong!") He told me if I wanted anything back I could take him to court. And despite having the same initials, no, I am not the same person who also apparently got screwed last year. read more

hahhahahha...sorrry, I had to laugh at J o.'s one-star review. On the contrary, I wouldn't go to ANYONE else than Michael. He's been our family and business accountant for 18 (?) years now. Before coming to him I used to say I'd rather have a tooth pulled...no anaesthesia...than to do my taxes. Mike makes the process much, much better... Ok, I STILL don't like tax-time, but it's better! What I specially like about Mike and the whole crew is that they take time to understand their clients and truly help meet their goals. ...and sorry, J. o. these guys are the MOST professional and honest folks I know. I say, don't go anywhere else to get your taxes done! read more

Michael Marshall, his wife Sandy and all of Rapid Tax are absolutely exceptional. They've done my taxes, my folks, my friends and business associates, all for many years and all as successfully and painlessly as possible. I recommend him whole-heartedly to the people I care about, and none of us have ever been disappointed. read more

I have been using Michael's services for 20 years and with 100% confidence would refer him to my friends and family. He is very easy to speak to with regards to tax preparations for both my personal and corporate filings. I'm pretty old school in that I bring my receipts, income, w2's 1099's and bills to him and after he informs me of any new tax regulations, I'll have a bottom line amount du for State, Federal and Corporate taxes. Great job!! read more

This is my 7th year having gone to Rapid Tax. Mike (AKA: The Tax Rabbi), has always given me excellent service, and gone the extra mile to get me all of the deductions I am entitled to. The office staff is helpful, courteous, and it has always been a pleasant experience. read more

I love this place as a customer and a past employee. The owners really foster a fantastic work environment and I've experienced it shine through in their customer service. I've found everyone to be honest and hardworking and I adore everyone I've had the chance of working with as a client or co-worker. read more

Michael Marshall and his whole team are professional and detail oriented. Michael is super on top of all the new tax laws and is able to talk in layman's terms when it comes to explaining a very complex field. I have two small businesses and he has navigated a lot of complex tax laws with ease! read more