Wish this could be positive. We had very high hopes when going to Dr. Hyman's clinic. We honestly…read morefelt so blessed to discover they were located within the same state as us. However, our experience has ended on a negative note, after working with the clinic for seven months. The only way to summarize all our complaints into one is to say that the care my daughter received was not patient centered. The care is clinic centered. There's a lot of gatekeeping as far as access to the professionals. It takes days to weeks to get responses in the portal, which the clinic prefers you use as your primary means to communicate with the team. I will provide three more examples of how this clinic put what they wanted ahead of what my daughter needed. The first example was when the team initially decided that my daughter's issue was an eating disorder, not a medical issue. Her assigned doctor and team had decided this before even waiting for her lab results. And when they decided this, they had someone we had never spoken to before, Kelly, call us over the phone and tell us their opinion while my daughter )was sitting with me. they also said they need to pause her care because of this .It was not handled with any kind of care or compassion. however, when the lab results came back and showed that she was actually suffering from a medical condition, our main doctor said he understood why "someone" would've diagnosed her with an eating disorder even though she doesn't have one. however, that "Someone" was him. I also found after a discussion with Kelly that she had been led to believe before talking to us about the eating disorder that we had already been approached about it by the nutritionist and doctor. This was 100% untrue. When she contacted us to talk to us about it was the very first time either of us had heard about it. The second thing that happened that stands out, was when my daughter's doctor accused her of lying about what she was eating. When I actually confronted him on the phone about accusing her of lying, he then backpedal and called it "food amnesia". It's not that I don't believe food amnesia exists, but that's not what was happening here. My daughter lives with me, goes to school in our house, doesn't really go out socially because of her illness, and I'm telling you right now as someone who has a long history of battling these illnesses and who also has OCD, she does not lie about what she eats. And after he accused her of that, our trust in him pretty much went out the window. In the same conversation when I told him I wanted to talk more about the role her mental health was playing. he said he didn't want to. So I guess that means the doctor gets to only discuss his own agenda. The final thing that happened, was when we requested the Center to assign us a new doctor, because my daughter no longer trusted her current one. There was a lot of back-and-forth meetings and discussions and at the end of them all they made us stick with the same doctor. And as a social worker, as someone who works daily to advocate for my patients, I feel very strongly that the clinic did this for their own benefit and not for my daughters. if I had found out that any of my patients had a doctor that accused them of lying, I would've reported that Dr and denied him from providing future care for my patient. Not only did he insult her, but he didn't even reach out after our complaint to apologize. You know this was a 17 year old girl they were dealing with, not a 50-year-old woman. I could bite my tongue if I had to and try to move forward with trust, but I don't expect my daughter who's been through four years of these accusations to endure that. Anyone who's been suffering from her kind of conditions knows that you go through lots of traditional doctors before you find out functional medicine is the only hope. Those traditional doctors look at you and tell you there's nothing wrong. They make you doubt yourself enough. We didn't need the functional medicine doctor doing the same. I believe the only positive this place provided was that it ran a slew of tests that no other doctor prior had done. Those tests were helpful in getting us a diagnosis and providing us with some direction on next steps. I will also say that the dietitian, although she didn't really succeed in helping my daughter, at least tried and had a very good heart and was patient with all my daughter's questions and concerns. Meanwhile the doctor eventually told my daughter she just had to live with the situation and she would eventually grow out of it. "It's not gonna kill you." My daughter has done a ton and tons of research on her own and we know that's not true. We are now moving on and trying to find a different clinic that can truly help her. And we did spend a fortune getting care here, but we knew we would ahead of time. We just hoped that price tag would've produced better results.

I am complimenting and thanking the front end person of the ultra wellness center. particularly the…read morereception person who made me feel very welcome and was warm and gracious to me. That is the most important aspect of any medical practice

Ryan Less is very knowledgeable and continues to not only provide the acupuncture but also shares…read morehis knowledge of herbs and Chinese medicine and massage therapy, He has helped me enormously with his patience and warm demeanor. Highly recommend

I've been going to Ryan Less for many years for herbs and acupuncture and supplements. Even after…read moreI moved to Florida, I continued to consult with him for herbs that he would ship to me for certain conditions and I try to get in for acupuncture when I am in Pittsfield for the summer. I also have several herbal formulas from Ryan I keep on hand to use any time I start getting a cold or flu. It's like my own herbal doctor kit. He has helped my wife on numerous occasions with health issues and aches and pains and really helped my mother after another local acupuncturist gave her the wrong herbs and made her condition worse. I consistently hear from friends in the Berkshires that Ryan is the best in the Berkshires at what he does, that he fixed their shoulder, or whatever issue they had, but he is so humble he will never say such a thing, he gives all the credit to the herbs and needles. If you have an ache or pain or something the doctor hasn't been able to fix, I highly recommend calling Ryan.

I love this place! It is the only place to find real health products (and advice) that you will not…read moresee in Pittsfield anywhere else! And the owners are very helpful and friendly.

Great hidden gem that's been around since 1965! Stumbled upon the place by accident, and have been…read moregoing back ever since for all of my vitamins, herbs, tinctures, snacks, healthy juices, etc. Very friendly and knowledgeable staff. Highly recommend you stop by and take a visit!

This place is great! The front desk is not rude or anything like that. The care is very good. I…read morewould strongly recommend this place

If you think getting braces early saves money think again. My son is getting them again at 14 yo…read moreafter a full round of braces from Yarmosky. Spent $5000 before with Yarmosky and now spending $5000+ again elsewhere . If you like Steve leering and hitting on your wife this is the place for you. No sympathy for child's pain and misleading information on recovery and surgery. If you need assistance for poking wires in the cheek they will gladly address that after the weekend or when available. I had to buy a kit for trimming wires due to the Friday appointments that left my child in pain for the weekend. Go elsewhere!

This place is great! I went to a chair yoga class and it was very good. Their sauna is amazing!…read moreThey have an abundance of wellness workshops and classes. If you are looking for a place to learn and get healthy the wellness underground is the place to go! I will definitely be back!