Been going here for years and the service and quality is still excellent. Matty always does the…read morebest trims and the atmosphere is always top quality.

Once again, I had an excellent haircut from a trainee barber. I was very impressed with Noah's…read moreprofessionalism and customer service. I wish him every success for the future. Paul L-J

My local Space NK store - I visit fairly regularly to stock up on some of my favourite products…read more This store sells most of the brands you'd expect to see, including Sunday Riley, Tom Ford, Oskia, Diptyque, Living Proof, Oribe and lots more (although they only carry a few select Hourglass products). For anyone unfamiliar with Space NK, it's the closest thing to Sephora we have in the UK and sells a good selection of popular high end makeup, skincare, body and hair products, most individual items costing upwards of £20. Definitely not somewhere to be tempted by if you're on a tight budget! Most of the staff at this store are quite friendly and helpful, although it is often busy and all staff members are usually otherwise occupied. One particular member of staff with short dark hair (I don't know her name) is the only one I have an issue with, as she is never helpful, often loudly gossiping to other staff and always walks away from me when I obviously try to approach her for help! However I haven't seen her in a while so not sure if she still works there. I enjoy browsing some of my favourite blogger-recommended beauty products in person and asking advice when I can grab an assistant when they're not busy, although I wish they gave out samples. I'm reluctant to spend money on many of these non-refundable high end products when I don't even know if they'll work for me. Specific products I make a trip to this store to buy aren't always in stock, so call ahead to avoid disappointment. On my last visit I waited in a queue for 15 minutes just to be told the Nars primer I wanted was out of stock - a bit annoying as I'd been waiting around for so long! If you're making regular purchases, I'd recommend signing up for the free points-based loyalty card, as a £50 spend within 3 months will get you £5 off your next purchase. Overall this can be a fun store to browse, but I prefer to make my purchases online as the product selection is better and I don't have to wait around for someone to eventually serve me!

I visited SpaceNk in Bournemouth when it first opened recently and would definitely recommend…read morecoming here over Debenhams/Beales for beauty advice/products. The sales assistants all are really nice, helpful and NOT snooty like they can be in some expensive beauty places. SpaceNk carry a wide range of top brands Eve Lom, Ren (amazing!), nars, Jurlique, Laura Mercia, Model Co, Caudalie, Aromatherapy Associates and much more, I bought some gorgeous candles from here too (sorry can't remember the brand). The layout and design of the shop is gorgeous and generally it makes a nice shopping experience so if you want to be pampered or buy someone a special gift, visit here :)

One I usually avoid if I can help it! This is a review for mainly the beauty department, as the…read moreclothing isn't relevant to me personally. The store is in a great location in the centre of town, so really convenient for browsing or picking up a few things when you're out shopping. Debenhams also offers a great points-based reward card for cosmetics purchases, the Beauty Club Card, giving you a £5 discount for every £167 you spend - there are better reward programs out there but always helpful if you shop here often. The customer service, however, is my main complaint! Most of the time there will be absolutely no-one to be seen at a counter. When I've asked other staff members to help me, even when I know the exact item I want to purchase, they're quite unfriendly and seem like they'd rather be doing literally anything else than serving me and act like my business is a huge hassle and inconvenience to them. Many times I've just gone to buy the same thing in another department store up the road instead! Conversely, when there is someone at the counter, on several occasions I felt like I was being forced into a purchase, as if the staff were completely desperate to get rid of certain products, rather than considering my personal needs or being genuinely helpful. A miserable and stressful shopping experience! Additionally, I would NOT recommend the Benefit Brow Bar at this location! I'd heard so many good things about Benefit and wanted to get my overgrown brows shaped in time for my upcoming holiday, instructing the technician to leave them full with a natural shape, as I only wanted them tidied up. Rather than using the vacant treatment room, she waxed my brows in front of all the customers (and this was quite a busy day) and I noticed a few laughing and sniggering at my discomfort. It was much more painful than any brow waxing I'd ever experienced as she kept waxing the same areas over, and when I looked in the mirror.. nearly all of my brow hairs were gone! Instead of full, luscious brows I was left with two skinny tadpoles and an expression of permanent surprise. I started to cry a little after seeing them and she had the audacity to ask if I wanted to make another appointment! Needless to say I will NEVER go back and had to use so much makeup to make them resemble eyebrows for months afterwards. If you want value for money and a pleasant shopping experience, stay well away! Although Debenhams have a rewards system and sometimes have deals worth browsing in the sales after Christmas, I won't be coming back any time soon. There are other department stores in town selling the same products with far better customer service!

To me Debenhams is now a thriving and really good department store. The broad range of clothing is…read moreespecially good as is the homewear. Staff are helpful and unlike some stores the racks are full of different sizes. Well-located in the town centre it is easy to pop in on a Saturday or in a lunch hour and you can always find what you re looking for.