Mike and his team are great to work with. Whether it be restringing of your existing shades to whole house orders, The Blind Guys get it done and done right. I've used him for both scenarios above and been extremely satisfied with their work. Highly recommend! read more

Love my new blinds! Thanks to Tony for guiding us to exactly the right product and to Jason and Andrew for their friendly, professional installation. read more

So thrilled with Blind Guy from Bozeman. They scheduled a service appointment and Troy swiftly took care of things. He was pleasant and efficient!!! Thank you!!!! read more

Troy did a great job repairing my living room blind. He was very polite and quick. He gave some helpful hints on my blinds. This is the second time I have used The Blind Guy service and will continue to do so in the future. Great job Troy! read more

Mike installed blinds in nearly every room of my house in 2005. Through the years, not only have the blinds held up nicely against time and my kids, but the few times they needed adjustments, Mike and his crew scheduled prompt and free service. You can't beat that! As if the product and service aren't great enough, Mike and his crew are incredibly kind, helpful, patient, knowledgeable, and all around good people. There is really no point in looking elsewhere. read more

I ordered 6 mini blinds back in May 2021and received them finally in October. I was told I would receive them two weeks (on average) after my order, but my first order was lost. They came out and measured again with the same time expectancy, but no delivery. Many calls, emails and weeks later I was told their vendor was at a snail's pace providing product. Since it was taking so long, I was offered my deposit back, and if the blinds did indeed come in, they would be given to me at no charge, but I would have to install them myself. I agreed. Finally, in mid October, the blinds were delivered to me. One had a bad tilt mechanism and when I went to register the blinds with the vendor, I was told, and saw, the FedEx tracking information that my blinds had been shipped on June 1, and received by the Blind Guy on June 9th. I emailed The Blind Guy asking about this, sending them the FedEx information, and have not received any reply. The vendor, Graber, sent a tilt replacement and said my warranty with The Blind Guy had expired as it began when the blinds were shipped. I believed The Blind Guy for months that it was the vendor at fault, but the proof was on paper from Graber showing an 8 day delivery time. I will never do any business with this company again. read more

So impressed with the service here. Troy did an amazing job with measuring & walking us through the ordering process. Steven has done an awesome job on installing all the blinds in our new build in Bozeman. Nicole is always very prompt returning our calls & helpful getting us on the schedule. We really appreciate all the help over the last year getting this house set up. Great job!!! read more

We moved into a three year old 4800 square foot home about eighteen years ago. Since then we have had to avail ourselves of several window blind issues. The first time we needed our blinds serviced we picked the Blind Guy and hoped for the best. You know the feeling that you get the first time you have to pick someone for service... "I hope they get it right." Well, over the years, they've got it right the first time every time! When an issue arrives they have always responded quickly to both returning my call and initiating repair. I don't remember the Blind Guy not having the repair finished, correctly, the same day in all the years we've needed their services! We feel much relief when we need to make an appointment with the Blind Guy because after all these years we are confident their work will be quick and correct! read more

When my house was built in 2001, I contacted The Blind Guy for my window coverings. Mike did a great job setting me up and I felt comfortable with what I chose. Fast forward, they are still working well. I've had a couple needs for a technician in the last couple years and Tyler and Steven were dispatched to my home and fixed my blind issue without charge, due to their lifetime warranty. Their knowledge, professionalism and courtesy are beyond measure. Highly recommend The Blind Guy. read more

Having worked in the service business for much of my life, I'm a stickler for prompt, professional response. The Blind Guy (Bozeman) has served it up for us on several occasions. First when deciding on what product(s) to buy, through their clean installation service, Mark made it a pleasant experience. Recently, when another blind in our home broke (one we had purchased elsewhere) the service was again excellent. Scheduling w/ Nicole was easy and Steven had the faulty blind working again in short order. We will use these folks again in the future and recommend them to our friends. read more

Prompt, friendly service. Steven was able to make it to our house and repair our blinds one day after reporting a problem. Thankful for their professionalism and service! read more

My mom had trouble closing her blinds after her window cleaner was done. She called the office and a technician came over immediately. He took the blind to the shop repaired it and brought it back all in the same day. As usual great customer service. Keep up the great work. read more

We just moved to Bozeman and needed new blinds for our kitchen, master bedroom and master bath. We set up and appointment and Marc came to our home with several sample books. He spent time helping us choose the best options for each of the three rooms. Marc even went back to the shop to bring over two more books of sample blinds from which to choose. Marc's service was terrific! When it came time for the installation, Steven the installer, arrived and efficiently installed our blinds. I asked him to make a few adjustments and he did so with pleasure. Marc came back out to our home, as I still felt a couple of tweaks were needed. I'm a perfectionist and Marc happily came out and made the adjustments. Marc listened, guided and made suggestions based on each of the rooms and the coverage that was needed for privacy. I would HIGHLY RECOMMEND The Blind Guys in Bozeman. If quality, service and attention to detail are your hot buttons, you will LOVE these guys! Thank you Nicole, Marc and Steven! I will be sure to share your name whenever I can! --Susan A Very Happy Customer read more

We recently called The Blind Guy for repair work on blinds we had purchased from them. They responded quickly and took care of our problem in a friendly, efficient manner. read more

Mike Shepherd and his crew are the absolute BEST in town! ALWAYS willing to do the job right and punctual. Its not often you see such a hands on business owner. Very personable, knowledgable and friendly. HIGHLY RECOMMEND! read more

We have attempted on 4 occasions to contact this business about sales or fixes. Not one of our phone calls or voice mails have ever been returned. No live person has ever answered the phone. Just another typical Bozeman service company that apparently doesn't want or need new business. We see their service vehicle around town, but how can they have any work if they don't answer their phone. If this is a franchisee, WTF? read more

Mike was super helpful with facilitating my install. I bought a new house that needed blinds. They came in, showed me samples and gave me pricing very quickly. The install went even smoother... the installer came in and installed blinds for all my windows in a 2,000 sq. ft. house in probably less than a half an hour. They were in and out very efficiently. I couldn't be happier. Call the Blind Guy, Mike is great! read more

What a great company. Called on an issue with remote control blinds in the morning and resolved by the evening. Everyone professional, mannered, and accommodating. Can't recommend highly enough. read more

We purchased several sets of blinds from Mike about three years ago. They have proven to be of high quality and Mike is such an efficient and congenial guy and a great businessman. We recently had a relative visit us and they did something to make our wood blinds "seize up" such that we were unable to free them. We called Mike, who answered quickly, immediately pulled up our records and worked us in the same day to fix the problem. You just don't find service like this any more. I would recommend Mike and his Blind Guy business without hesitation. read more

I bought blinds from the Blind Guy for my new home in Belgrade. I met with them and they showed me the samples and gave me some recommendations. His installer was quick, courteous, and even took his shoes off without me asking him to do so. The blinds fit perfectly look awesome! read more

Awesome customer service! We had a broken blind and within 3 hours we had a new one installed. They had one in the shop that fit perfectly. Such great quality blinds and take time to install correctly! Thanks Mike!! read more

Stephen from the Blind Guy is the best! Amazing customer service, follows up really well and is super nice and trustworthy.

We found Mike at The Bling Guy extremely helpful. We were traveling thru with our small motor home and needed day/night shades restrung. We called and left a message, he called us back within and hour and made arrangements to come to us that morning. He was on time, removed our shades, brought them back at the end of the day and reinstalled them. Great service. On time, reasonable cost. Would definitely use him again. read more

Marc Riedel did an OUTSTANDING job from start to finish! The friendly secretary scheduled an appointment for within the week, and Marc came out to do an estimate. I was extremely happy with the price, and found it to be very fair, and less expensive than I was predicting. The blinds arrived a week earlier than expected, and Marc came to do the install. He was efficient, effective, and performed high quality work. Marc's professionalism and service are most definitely appreciated. I would recommend "The Blind Guy" to anyone looking for window treatments! Thanks Marc for your excellent service! read more

Had problems with 3 sets of blinds in our house. Blinds were already installed when we moved in. Steve from The Blind Guy came out, as scheduled, and fixed all 3 sets in less than 15 minutes. Friendly, responsive, highly dependable, extremely competent and an excellent price. I'll be a return customer!! read more

Blind Guy came and did an estimate to replace a vertical blind rod. Order was supposedly placed. Its has been a month and nothing. Can not get anyone to return a call to find the status on our order. I think we got snookered. I would not recommend . read more

Our office used the Blind Guy and they were great. We are super happy with their service and product. They are professional and friendly. I highly recommend using their services. read more

Marc gave us his professional opinion on the best blinds for our house and we couldn't be happier with how they turned out! He went above and beyond in his customer service and was extremely personable. We can't thank him enough! read more

I have know Mike with the Blind Guy for many years now. He is very personable and professional. He offers great service with a great product. Troy has repaired a number of our blinds over the years and they now work perfect. Thanks guys! I highly recommend this company read more

Mike and the guys at The Blind Guy are the best! They have been so helpful answering all my questions and are extremely easy to work with. Thanks guys! read more

Theses guys are awesome, we have used them on two separate occasions and both times they have done a great job. I highly recommend them

I had The Blind Guy (Mark Riedel specifically) survey my brand new house and recommend window coverings. I was thrilled by his professionalism and sensitivity to my wishes. The custom window treatments were installed on time and expertly. All my windows are "blinded" exactly as I wished. I couldn't be happier. read more

My wife and I received abysmal service from the Blind Guy in Bozeman, and in the end the quality of the product was poor and unsatisfactory. I should have been concerned initially after it took multiple voice mail messages before I got a call back. Nevertheless, we were eventually able to order our vertical blinds from Mike. Unfortunately, we were misled about the poor light blocking capability of the blinds that we purchased. Even though I called the day after the blinds were installed to say that we felt like we were in a fish bowl at night, it took a month for someone to get back to us, and that person was Troy, not Mike. Then, after we did order replacement blinds, it was almost three months until Troy and Mike finally came to install them. But the order was still not correct, because there were missing vanes in the blinds for one bedroom and the blinds in the dining room and another bedroom rotated the wrong way. Note that we had an extensive discussion in about the direction in which the blinds should rotate before they were ordered, and still the order was wrong. Mike said they would "fix" the problem. Then, after not hearing from anyone for three months, Troy called and wanted to come and install the replacement blinds with less than 2 hours' notice. I hurried home from work to meet him, and he replaced the missing vanes and changed the dining room vanes so that they opened in the right direction. However, he did nothing with the bedroom blinds that were rotating the wrong way. So, almost 8 months after I first called we finally had blinds that were mostly but not entirely what we wanted . However, the Hunter-Douglas blinds that were installed have rods that did not and still do not work properly. They continually hang up and bind when we try to open and close them. I don't know if this is an installation problem or a Hunter-Douglas problem, but of course, Troy blamed Hunter-Douglas. Even when I pointed out that the blinds do not slide smoothly, Troy said that he installed the best product that Hunter-Douglas had to offer for operating our blinds. The process was ridiculously long, with poor advice on which product would be suitable for our needs, a low quality product, much time wasted on repeated phone calls that were not returned, and generally slow and incompetent service. And after the replacement blinds were installed, Troy had the guts to send us another invoice for the cost of the replacement blinds. It was not until we received this invoice that we had a clear idea of how much they would be charging. We heard such language as, "We'll replace the blinds at our cost," or "Don't worry about the money now." Given the poor quality of service and the unsatisfactory quality of the product, we think we should have received more consideration on the cost of the replacement blinds. Overall, we found Mike and Troy so frustrating to deal with that we decided to pay our bill and be done with them, as we did not want to have a protracted argument in which they would be unresponsive. Thus, they wore us down. I almost never write on-line reviews, but I am doing so in this case so potential customers can be warned not to start down a similar frustrating path with incompetent service before it is too late and they end up getting worn down, too. read more