1. The Blake Hayden Group

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    Owensboro, KY

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    The Blake Hayden Group

    5.0 (1 review)

    Services - The Blake Hayden Group

    Buyer's agent

    Listing agent

    Commercial real estate

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    6 years ago

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    Benchmark Properties - Our office conveniently located off Frederica St. at 537 W. Byers Ave.

    Benchmark Properties

    (3 reviews)

    Our basement flooded due to excessive rain and the sub pump failed. We went through the weekend…read morewithout heat and hot water. The second I called on Monday morning they sent someone out immediately to take care of it. They were here for hours and didn't quit until the problem was resolved. Very friendly and professional office staff and they kept me up to date all day as they worked on my basement. Smiled each time they talked to me apologized for any inconvenience.

    Property was not cleaned upon moving in. i moved in, and had the carpets shampoo'd. I also hired a…read moreprofessional cleaner. Upon moving out... the carpets were cleaned again, and a professional cleaner was hired. This was noted by the property manager or so that's what was said... until it came time to find that in their notes and then there was nothing to be found. Benchmark took my deposit and was extremely rude and unprofessional. The deposit was taken for "cleaning" and "carpet cleaning" which had already been done and noted in my file until it came time to find that. Thankfully, I had that in my records as proof; but that didn't matter. They, what I would consider, stole my deposit money and did so with a smirk on their faces. I left the property in much better condition than when I left. I own rental properties and would never recommend anyone renting from them if they don't want to be scammed or have their deposit rightfully returned to them.

    The Blake Hayden Group - realestatesvcs - Updated October 2026

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