BEWARE!! HERE IS MY EXPERIENCE WITH JORGE OF THE "BEST" GUYS:
I was planning on hiring Jorge for an initial cleanup of my yard, which was a $500 job, and then to be my regular gardener, coming out twice a week for regular maintenance. Jorge assured me from day one that he takes pride in representing his name as the BEST guys, so I went with him even though his price for the initial cleanup was $80 higher than his competitor. They didn't finish the job completely because they had no room left in their trailer, but Jorge assured me that the last few cleanup tasks would be completed during their first regular maintenance visit, so I was not to worry. No problem, I figured. I paid him the $500 in full- bad move! Jorge then IGNORED MY CALLS FOR 3 WEEKS STRAIGHT. I left him (very calm and not angry) voice mails almost every day for 3 weeks, and he only responded when I finally threatened to write a negative yelp review. His response, rather than being helpful and trying to address my concerns, was defensive and he told me that he would not do any more work for me. "Why?" I asked, and he basically told me that he had done enough work for the $500. What?! So he just decided partway through the job that he had done enough for the money, and so he would just ignore the client's calls? So when he finally responded, he told me that he was going to go on yelp and defend himself, to try to "defend his business practices." I'm not sure how he can possibly defend this type of business practice, unless he plans to simply lie. But then again, he lied to me in the first place about what he planned to do, and how he planned to do it, so it would not surprise me. Also, what kind of business owner leaves himself positive reviews on yelp? Especially just to offset a customer's negative review? That is shady and untrustworthy! Here is a list of the things which were promised to be finished, but were never completed. This is not the full list, but only the 5 most important things:
1) Fixing 2 broken sprinkler heads on my front lawn (I had agreed to pay for parts)
2) removing dead roses from a fence on the side of my yard (they removed part of the roses, but told me they would remove the rest when they returned)
3) They broke a wooden edge-board on my front lawn, and left it sticking out into the grass. It's still broken. (Who does that?!?!)
4) They did not effectively trim back the branches of trees from the roof, so leaves and branches can still fall on the roof, which they were supposed to do
5) they were supposed to clean up all they debris in the yard, and there was a good amount left. (I could get over this last one, but the first 3 are truly unforgivable)
Again, it would have been fine if he had planned to do these things during his regular maintenance visit. The problem is that, when I tried to call him to come do the maintenance, HE IGNORED MY CALLS FOR 3 WEEKS, and then refused to do any work for me. I have no idea why he chose to do this, as I would have been a great and steady client. I just want to remind you that, if you hire Jorge, this is the type of person you are getting involved with. It seems that most of the positive reviews on here are from people he knows, so I'm sure he works well for his friends, and it also looks like I'm not the only person on here who had an experience where he didn't complete a job due to his deciding that there was a money issue. Bottom line: BEWARE!! USE A DIFFERENT GARDENER IF YOU WANT SOMEONE RELIABLE AND TRUSTWORTHY!! read more
