I was treated in the substance abuse ward and can not say enough great things about the entire…read morestaff. Nurses, techs, housekeeping, the cook. Every single person I encountered deserves an award for excellence in customer care. I was pampered from the minute I walked into the ward and that care continued until I was discharged. Nurses Teddi, Meagan, Ms. Kathy provided top notch care. Everyone, the nurses and their techs, Casey, Amber and Cody were always happy to fulfill any request I had at any time of the day or night. Check out was super easy and fast. I'm a Medicare patient, I felt like I received private PPO insurance. The cost might seem expensive to some but, the care can be beat. While I hope to never return, if I should that's where I would hope to be placed.

I went to Baptist Health ER on two occasions in good faith, as this was the hospital covered by my…read moreinsurance. I have very good Federal employee insurance. I was charged $3000 for the ER doctors because they are contracted and not employees of the hospital, therefore not covered by my insurance. (the doctors spent a total of 10 minutes with me at the very most) The hospital and the doctor do not have to tell you that you will be billed by the doctor and that they may not be covered. I attempted twice to talk to the Baptist Health Business office and the woman was extremely rude. Needless to say I will NEVER use Baptist Health again!

This hospital does not accept Medicare. Was told upon entry they would see me, but it would be self…read morepay for any services. Apparently this is a purely private facility as I did not know a hospital could refuse a Medicare patient.

To the staff at Sallisaw Fort Smith ER & Hospital ......... U SUCK TBH. I arrived by ambulance. I…read morehad severe back pain. I was shaking uncontrollably. My blood pressure was through the roof. I get to this hospital. They put me in the back on the stretcher and I don't know if I was just being too loud. I had a kidney stone. I actually had two. When I arrived, they put me in the ER area on the stretcher and I was being kind of loud. Obviously it hurt and they ended up putting me in the waiting room in a wheelchair for an hour and a half. I couldn't even sit down , get comfortable. Clearly they saw I was in severe pain and did nothing .And then they decided to take me back. Waited back there for 2-3 hours before any kind of pain meds. DONT GO TO THIS HOPISTAL. The front staff was rude.

The Softwave Therapy is the ONLY treatment/therapy that removes my excruciating shoulder pain from…read moreloss of all cartilage and total bone impingement due to osteophytes and a bone spur. Mya is an excellent and caring Technician who listens to my needs and is very kind and empathetic! After moving here from the big city of Phoenix, I didn't know where I was going to go for my necessary treatments to keep my pain under control! My Osteopathic Surgeon is also supportive of these kinds of treatments, since I have had osteoarthritis diagnosed back in 1965.

I have had to have urgent care here several times and every single visit has reminded me what…read morekindness feels like and how everyone should model it after them. thank you with all my heart for beautiful caring practitioners and nurses here. Toni (Anto) saw me yesterday and Angie my nurse 10 Stars of gratitude genuin given. I was in so much pain and you cared so much. thank you!!!

"Dismissed, Undiagnosed, and Treated Like I Didn't Matter -- This Was Dangerous"…read more It hurts to leave this review because most of the staff at this Baptist Health location has always been outstanding. I've had great care here in the past, especially from someone named Toney, who has always listened and helped me feel better with accurate, compassionate treatment. But what happened on this visit was the complete opposite of that. I came in exhausted, aching, and clearly symptomatic -- telling the nurse that my daughter had just recovered from strep and I was now feeling exactly the same. Instead of being heard, I was immediately dismissed. The nurse barely looked at my throat, ran a quick and careless rapid strep test, and told me it was negative. She didn't even offer the standard 48-hour throat culture, which is the medical protocol when symptoms are present but the rapid test is negative. When I told her, "This isn't how it's usually handled -- when I see Tony when I feel like this," she looked at me and said, "Who's Toney?" I couldn't believe it. I told her he was one of her coworkers the other provider in the office-- someone who works at the same clinic and provides excellent care. Instead of acknowledging that, she looked at me and said, "Well, we're not going to do that because your throat looks fine." I was stunned. I was in pain, being clear about what I needed, and I was completely brushed off by someone who wouldn't listen, wouldn't follow protocol, and wouldn't even acknowledge her own colleague's name -- someone who's helped me before. Still in pain and frustrated, I drove straight to another clinic. They took me seriously, did a proper swab, and sure enough: my test came back positive for strep. When I called Baptist to file a complaint and ask for this nurse's name, they suddenly acted like they didn't know who I meant. That's unacceptable. If you're not going to listen to patients or follow basic protocol, then at least have the accountability to own up to it. I was mistreated, misdiagnosed, and dismissed. But science backed me up -- and I'm speaking up not just for myself, but for everyone else in Crawford County who walks into that clinic and deserves better.

I'm a 42 year old with combat disability's that was lucky to have this place picked by the VA since…read morewe moved down here. they have helped me in so many way it's hard to write them all down. Thank you Dr Alan and the wonderful Gals upfront. Semper Fi

I am happy to say that I have been lucky to have these doctors and staff that care so much about me…read moreand my family. They put in the time and effort to get you feeling better. I would recommend this clinic to anyone because they are the best.

This location is very comfortable and clean and welcoming environment in which to recuperate and…read morerehabilitate. My parents and family friends have been patients and we have been pleased over and over again at the great personal care and the professional medical services as well as excellent physical therapy!

My husband was a patient there when it first opened. Amazing rehab and PT. Whole experience was…read morehigh level.

Dr. Travis worked magic on me! I have struggled with knots in my back for years and after my first…read morevisit with Dr. Travis and his lovely wife I feel 1000x better. I left feeling more relaxed than I've ever felt after getting a massage. Dr. Travis really cares about his patients and wants them to get the best treatment possible. He and his wife are humble, kind, and not money hungry like most of the medical industry. l'm not sure what's wrong with the other reviewer who rated them 1 star, probably just some grump looking for something to complain about.

Dr. Maryanov is a God-send. He has done wonders for me. I have arthritis throughout my body and…read morewas in terrible pain. Now, thanks to him I have very little pain. When I need help, he is ready to help me. I know there are other doctors that help patients with pain but he's the best.