We took my little grand daughter here when she developed a UTI and they were great with her. She…read morehad been abused sexually where she had been before coming to live with us and she had this infection when she got here. She explained she had been abused where she lived before and one of the nurses on duty was calming her by telling her she had been abused also, but while you never completely forget what happened to you, that the pain of it gets easier with time. She was really being sweet with her as she was just 9 years old at the time. My daughter had told me she had gone to this urgent care center because they were able to get you in and out of there pretty fast.

I will never use the emergency room again after going here. They get you in and out in 30 minutes…read moreor less(at least that has been my experience) and you will not have to go in debt paying for the medical services. Being uninsured and having no primary care physician I would either have to sit for hours in the clinics or having a bad back when it would go out the emergency room was where I would go but since being told about River Valley Urgent Care no more emergency room for me. I have saved literally $1000.00's of dollars and a lot of time going here and the doctors and staff have always been wonderful to deal with. The only downfall is they are not open 24 hours a day but unless a matter of life or death I will be staying out of the emergency room and going here.

I overheard a nurse berating a young woman in greyish purple scrubs telling her she was stupid and…read moreshe sucks. She was actually Yelling. Is this the kind of thing you allow? I gave the girl my son in laws card just in case nothing is done when she reports it

This location is very comfortable and clean and welcoming environment in which to recuperate and…read morerehabilitate. My parents and family friends have been patients and we have been pleased over and over again at the great personal care and the professional medical services as well as excellent physical therapy!

My husband was a patient there when it first opened. Amazing rehab and PT. Whole experience was…read morehigh level.

If I could give no stars as a rating, I would. But here are my reasons and details as to why this…read morerating; His staff is juvenile, novice and down right idiots. They constantly send bills and ask for payments for things we've already paid for after our appointments, then have to fight with about it and print off statements to prove we paid it to them. Do they not know how to do math or have competent office help to keep track of their money? I guess not. Children could do much better jobs than his staff and definitely have better attitudes and service. He used to be borderline rude, but was entirely at my last visit. I confided to him I was not comfortable with the last physician he sent me to, due to his personality and demeanor during my appointment with him, and would prefer to see someone else. He immediately told me to stop and hold on, went to get a nurse then continued the appointment with a foul attitude towards me while she played 'Witness', when I said nothing hostile towards this other doctor, just that I was uncomfortable. THEN, just ups and leaves the room without a word, asking if I'd like another appointment to another doctor. Extremely unprofessional and inconsiderate. You're MUCH, MUCH better off going to another physician. At least there you have a better chance at a slightly better staff and competent doctor.

This hospital does not accept Medicare. Was told upon entry they would see me, but it would be self…read morepay for any services. Apparently this is a purely private facility as I did not know a hospital could refuse a Medicare patient.

Gave me meds that my chart said I was allergic to. That was cool. Staff was rude and talked about…read moreother patients. This place is a HIPPA nightmare. But go on Fort Smith. This will be a good replacement for Baptist.

Mercy Hospice did an EXCELLENT job helping our family through end of life decisions. Dr. Harris is…read morea compassionate physician who cares not only for the patient but the entire family. The care we received was top notch!

From the owner: Compassionate care for patients with life threatening illnesses.read more

In and out in 30 minutes. The staff was so sweet. Most painless urgent care experience of my life…read more They are wonderful.

Went in for bad flu-like head congestion. While covid & strep tests were negative, asked for…read moresteroid shot to decrease inflammation in sinuses & very sore throat (due to upcoming work obligations). I was basically THREATENED with financial implications by the prescribing nurse (Athena?). Said she would authorize the shot but would need to chart that it was against her medical advice and insinuated that she would chart to negate the insurance coverage of my care such that I would have to pay out of pocket... making the snide remark, "people usually like to know when the insurance company is going charge them out of pocket". I have been a physical therapist for 19 years and have never been treated so poorly by another medical person. Patients do not deserve the kind of care that comes with that sort of bias and distain for patients that have some medical knowledge themselves. Do yourself a favor and take your healthcare dollars else ware. They are not worth any where close to their 4.8 google rating.

Probably the best place I've ever chose to have my my health taken care of by Dr. Pearson he is by…read morefar the best doctor in the world I feel bad because I know right now he's going through a hard time not understanding how come you can't get me in to get my back fixed I'm literally just debilitated with it but I do thank you for everything you've done there's one of his upfront nurse at clerks that works there that's just not not up to par she's kind of ugly and rude sometimes but other than that you couldn't find a better group of people they are just absolutely down to earth great people I would highly highly recommend you go into this clinic Mercy clinic at Polo is by far the best and you better hurry because they probably aren't even taking new patients are just so good thank you Dr. Pearson

Haven't been to a primary doctor in over 10 years. Had a great first time experience at this…read moreclinic. My Doctor was Peggy Kelly and she was awesome. Front desk ladies were very kind and friendly. I was called back to my room before I finished paper work. My nurse was Cyndi who was also great! Wait time in the room was less then 5 minutes. Visit with Doctor was not rushed at all and she covered everything needed for the visit. Also had blood work done which took less then 5 minutes as well. Great experience and hope to be here long term.

From the minute my husband and I walked in we were treated with Care and compassion…read more The very nice receptionist greeted us with a smile, we filled out the paperwork, didn't have to wait long before Nurse Gloria took up back, got our vitals and other information.. Wasn't even 3 minuets till Doctor Chans Nouansavane came in, examines and diagnosed both of us, order 2 shots each and sent a prescription to the drug store. Nurse Gloria has a wonderful touch, barely felt the shots!. She had us wait to see if any adverse reactions, then we were free to go pick up meds and go home! Doctor Nouansavane was pleasant, professional and extremely knowledgeable. I highly recommend this Urgent Care Facility.

Worst urgent care I have ever been too...doubled over in pain primary was already closed they told…read morecheck with ur primary to take care of my colitis pain...some women have said that it is worse than child birth...but I got a toughen up sport...so would not recommend this quack of a walk in and will never go back...if I could give no stars I would but yelp won't let me...so screw you Vietnam doc whose name nobody can pronounce