best meal ever had in our liferead more

very very good food and good serviceread more

Serving a variety of breakfasts from 8 - 11:30 everyday and then lunch from then on, offering…read moreburgers, pizza, salads, sandwiches, it may not be setting the world alight with its menu, but if there is a better location on Eastbourne Seaford to stop, have a coffee or a bite to eat and watch the world go by, I've yet to find it. Located right on the beach you have beautiful, unspoiled views, which on a sunny day make you feel like you could be anywhere. The food and service are both very good and worth the recommend, but the location and view knock it up to four stars.

Today, I visited this place again! We walked in and the seating manager greeted us and let us sit…read moredown with two lovely gentlemen. Our waiter said that our drinks (mine was mineral water in a glass bottle) would be fifteen minutes late. It turns out that my chocolate cake slab and my drink arrived 5 minutes after we ordered it! The customer service was excellent as when we had finished, the waiter brought over our bill straight away. As said in my last review, I walked quite a way and enjoyed a lovely chocolate cake by the beach. Once again, I would most definitely recommend this to anyone who is in the East Sussex region. Overall, I would visit this little café everyday if I could! My sister enjoyed a slice of Victoria Sponge and a glass of orange juice. She would definitely visit here again, and so would I.

I love the smell of a decent fish mongers as it reminds me of being in a European market…read more Sainsburys doesn't have the same appeal. The fish here is so fresh its almost still flapping when you put it in your bag. The mackerel are amazing and best done on the grill but if you want to splash out, try the seabass, they are full of flavour. They also have a small area you can sit and order food here which is really nice as of course its straight from the boat into the frying pan!

We stayed in Whitstable for a few days. A lovely small town. Great location and lots of…read morerestaurants. We looked forward to dine here the first night. We knew there are no reservations, you just wait in line until a table of your liking gets free (inside our outside with a view). We arrived around 7pm and waited for a table outside. It only took about 20mins, which was less than expected. Our Bulldog was welcome as well. Got a table with amazing sunset views. Breathtaking. Sadly the location and the sunset were the only highlights that night. We enjoy fish and seafood. All over the world. Normandy, Scotland, Ireland, Spain, Italy, Portugal, Thailand, Japan. And so on. We've had our share of great and not so great fish and seafood. Sadly the food here belongs to the latter. Visually it was a feast for your eyes. But sadly not for your taste buds. The lobster was pretty small and very dry. Overcooked and overpriced. The oysters just ok, nowhere near irish, french or scottish quality. Not creamy enough. The shrimps were fine. But nothing near great. Best to drown them in the sauce and Mayo that came with The seafood platter was all cold food - but we knew that before ordering, nothing wrong with that. It's just the quality that was missing overall. The salmon was possibly the worst. Low quality, smelly fish. Seasnails were ok, but the small shrimp not. Just tried one. Fries came with the lobster. Soft and soggy. There was also bread and salad. I enjoyed the bread and butter the most of the whole meal. Which is a sad statement. Had some wine with our meal. 20cl mini-bottles of a quality that's best to forget. Staff was very very busy, but ok. And as I said, the views are amazing. But you could grab some take-out food anywhere and sit down somewhere on the Whitstable beach and get the same view. We really wanted to enjoy this place. But quality wasn't there. And the prices for that really way too high. Whitstable is a place to come back to one day. The Lobster Shack isn't.

Where do I start. We queued up outside to be told to be told to find our own table and then we had…read moreto order via an awkward app that charged for sending in the order. We ordered a pint of lager, a glass of prosecco, 6 oysters; a whole lobster with chilli and chorizo, a prawn and lobster roll and because the app wasn't clear, extra chips and a side salad. The £6 pint of warm lager and £8 glass of cheap prosecco came with and in plastic glasses. This was the highlight of our meal. There was no lobster detectable in the lobster and prawn roll and the prawns were almost frozen. The chips were damp and arrived in a paper tray; these are not twice cooked potato sticks of excellence, these tasted straight from the freezer to the fryer. My girlfriend wanted some ketchup to go on the damp chips, but it needs to be ordered via the app at 20p per sachet plus ordering fee. The bill at this point was North of £80 and they want 25p for sauce sachets. The salad was a limp, uninteresting mix of lettuce and cucumber with an unpleasant gloopy vinaigrette over it. The £37 lobster arrived and it was small, dried out and tough. I didn't even know it was possible to dry out a lobster while cooking it, perhaps it had been split lying under a heat lamp for half an hour. The oysters hadn't arrived. I'd had enough. So I called over a waitress. I explained my lobster was dry and tough and the oysters hadn't arrived. She literally just shrugged, that's it, nothing else. We asked if we could see the manager. A young man came over and asked with a surly, aggressive manner what the problem was. I explained that the lobster was dry and actually tough and he almost sneered "do you want another one or a refund?". No apology, no sorry, just a replacement or refund offer. I asked for the refund. I then went on to ask when the oysters were coming. To which he responded that the food delivered in whatever order it came out of the kitchen. I explained that I'm fine with this but the starter shouldn't arrive after dessert has arrived or one has left the restaurant. Instead of an apology what I got was a defiant "I've got three people shucking oysters" Which he had, at that moment, for 25 of the previous 30 minutes it was one guy working on his own. I could see him from my table. This is a case of the manager thinking that his problems should be mine when in fact my problems should be his. I am after all, the one paying for the service that he is failing to deliver with a bad attitude. I didn't mention any of the other issues with the food as the angry manager just didn't seem interested customer satisfaction or service. He left our table instructing me to go to the counter and ask for a refund before we left. My oysters must have been prioritised as they arrived on a plastic tray five minutes later. I ate the oysters which tasted nice, but had their revenge on me half an hour after we left, which was surprising as I can eat anything without issue. Perhaps there's something in the old saying about only eating shellfish when there is an R in the month. Neither of us needed to use the toilets when we were there, which is great because you need to queue outside for them. We left the Lobster Shack with the chips, salads and lobster uneaten on the table; the table service here is just delivery and clear up after you have left. All over we had an appalling experience. Even after the refund I'd ended up spending £45 for some warm drinks, half a dozen oysters and a prawn bun. It could have been turned around with a polite, friendly apology of some sort. So often what could have been a poor experience is saved by good staff who understand customer service. They don't here. The location is great, the building is great it has the ambience of a West Coast surf bar. That's where the good stuff stops. The barely existent service is surly and . unpleasant, the food awful and awfully expensive. Warm drinks in plastics cups. This is not a West Coast surf bar. I can't imagine it gets any business from locals, it's a place tourists go, regret and never return to. I certainly won't be going again and I've been eating at the parent restaurant, the Whitstable Oyster Fishery Company for 30 years.

This is a ver special place to head to for some extremely fresh seafood. Its such a relaxing place…read moreto enjoy your food too and the staff are very friendly indeed. The restaurant's menu changes all the time depending on whats fresh in that week but I prefer to head straight for the seafood bar where they have a huge selection of oysters to be enjoyed with either a pint of Guiness or a nice bottle of Macon. Keep an eye out for special offers as they have a hotel here to and often offer some great deals on food and a bed for the night.

so busy! will write a review soon!read more

We've been here twice now--the first time was during the Eastbourne Airshow, on a manic weekend…read morewhen restaurants and hotels were solidly booked. Although this place usually closes between lunch and dinner, customers kept entering the restaurant so they had to put out several chairs in front to prevent people from entering. The staff are friendly and the service is efficient. On our first visit, I ordered haddock and chips and on the second, I had grilled plaice and chips. On both occasions, the fish was cooked to perfection and the chips were crunchy on the outside and soft on the inside. I would definitely recommend this restaurant for the best, affordable fish and chips in Eastbourne!

I booked a table in the window for my wife and in-laws last night (we were visiting from Michigan)…read moreand were greeted very pleasantly by the maitre d' who showed us to our table. The very friendly waitress took our drinks and starter order promptly, amazing food and even better level of service I've not experienced anywhere before, even in the USA. I would HIGHLY recommend this restaurant to locals and visitors alike!!

Perfect in every way. When you walk in, you're greeted by the sweetest of wait staff here…read more Garlic-filled olives on the table with an ample serving of different types of breads (some with salt, some just plain, some crisp bread) as you wait. We had the house wine and a gin and tonic for our drinks, and they were all quite satisfactory. The house salads are delicious: an assortment of greens (mesclun, iceberg) and raw yellow + red peppers and sliced carrots and red onions, all cupped into a long cucumber. It was so creative/inventive! They made a special linguine with tomato sauce and mushrooms for me, it was so delicious, as the pasta was served al dente and the sauce was so good it needed nothing else. Also had a taste of the fish dish with a saffron and raisin cream sauce. It sounds gross but it was absolutely ridiculous. If I come back, I would order that and suggest you do, too. Indulged and got some chocolate and pistachio gelato to finish, which was served in a chocolate cookie bowl. Had an espresso as well, perfect sidekick to end the meal. They also offered us an iced lemon drink at the end to cleanse our palettes. I would recommend this place to anyone in the area or folks who are visiting. Its so nice that the owner comes around to ask you how everything is, and all the waiters are spouting out Italian phrases. It's worth every penny! Enjoy...

A great selection of seafood, I could camp out and graze all afternoon if they also had beer…read more They've got different types of shrimp, marinated octopus, , oysters, whelks, and jellied ell. The selections are great and fresh.

Saw some of the most delicious seafood I'd seen in England in the glass pane, so I just had to get…read morea crab and shrimp sandwich. Kind of underfilled (or the bread roll was way too big), but I enjoyed it. Should've gotten oysters instead.

Amazing place with amazing food…read more Beautiful yet simple ambiance and decor Love the burning candles on each table Service was quick and efficient Would definitely come again

A big thanks to Liam and his dad for arranging a seat at their restaurant and for the Champagne,…read morethe service staff were, as always outstanding in this gem of a superb place to come and eat... Always delivers Wayne and Lee